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Business Profile

Contractor Referral

Porch.com

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.16

Average of 41 Customer Reviews

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Review Details

  • Charles A.

    Date: 11/17/2022

    I was quoted a price of $ 130 for the 1st hour and$ 120 for any additional hours. Their worker showed up 2 1/2 hours late abs brought a " friend " along ??? The job was finished in about a hour...NO more and I shod have been billed $ 130 for that hour I was billed$ 370 2 extra hours. I contacted them about this and they said they'd refund me the 240... but never did.. they have me a runaround i disputed it with my credit card company and when they contacted porch they disputed my dispute after they said they wouldn't then they waited JUST LONG enough so I couldn't re-dispute it... this is a game they play they've done this before and now I've gotta e a t the 240... isn't right that this is ALLOWED and that you guys have they rated as a good business ???

    Porch.com

    Date: 11/25/2022

    Hello,We are sorry to hear you did not have a positive experience. We aim to provide homeowners with an easy, straightforward process from booking through project completion. We missed the **** on communication here, and we apologize for any inconvenience.We apologize for the delay and thank you for bringing this to our attention. At the moment, your refund has been issued by Porch. It can take 10+ days to appear on your statement. If it takes longer, please, contact your bank for assistance. If you have any questions, contact us at [email protected] or call at ***************.

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