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Business Profile

Contractor Referral

Porch.com

Headquarters

Reviews

Customer Review Ratings

1.8/5 stars

Average of 46 Customer Reviews

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Review Details

  • Review fromJessica A

    Date: 07/03/2025

    1 star
    A very annoying company that will not stop contacting me, and keeps soliciting me to pay for their service, and pry off of me as I move. I am a grown adult who can schedule my utilities and move. I didn't even subscribe to their emails or phone calls. Terrible 3rd party service. Might as well be scammers as nosey as this company is.
  • Review fromLucian P

    Date: 06/28/2025

    1 star

    Lucian P

    Date: 06/28/2025

    Ive been an HVAC contractor with Porch.com for over a year now, and Im honestly really disappointed with my experience. I was hoping to grow my business through their platform, but I havent landed a single job despite spending a lot of money on their lead generation services.The leads they send are just not reliable. Ive reached out to so many of these customers, only to hear them say they never contacted Porch.com or asked for any HVAC work. Its frustrating and makes me question where these leads are even coming from. Even stranger, Ive noticed that Ill get a lead from Porch at the exact same time I get one from Networxwith the same exact name and details. Something about that just doesnt sit right with me.When Ive tried talking to Porchs customer service ***** it feels like theyre more interested in selling me something new than actually helping me figure out whats going wrong. Its been a constant runaround, and Im left with no solutions and a much lighter wallet.I really wanted Porch to work out, but after losing thousands of dollars with nothing to show for it, ** strongly recommend other contractors steer clear. Save your money and look elsewhere for leads you can actually trust.

    Porch.com

    Date: 06/30/2025

    Thank you for reaching out and sharing your concerns. I completely understand your frustration, especially when you've put time and effort into following up on leads without seeing the results you hoped for.

    Please know that we always strive to deliver high-quality leads and support your success. That said, one challenge we sometimes face is that homeowners may submit their projects on multiple platforms, which can affect the exclusivity or responsiveness of a lead—something unfortunately outside of our control.

    We want to work with you on this. If you're open to it, we'd like to review your recent leads together and see if we can identify any trends or issues. Our goal is to come to a positive resolution and ensure you're getting the most value from our service.

    Let us know a good time to connect, or feel free to send over the lead details you’d like us to look into.

    Looking forward to helping you move forward successfully.
  • Review fromOlawunmi O

    Date: 06/28/2025

    5 stars

    Olawunmi O

    Date: 06/28/2025

    Her professionalism is a top notch. She is so helpful.

    Porch.com

    Date: 06/30/2025

    Thank you for your review, ********. We're so glad to hear you had a positive experience with our team. We truly appreciate your support!
  • Review fromTHERESA C

    Date: 06/24/2025

    5 stars

    THERESA C

    Date: 06/24/2025

    The representative was very nice and professional. He explained everything in detail

    Porch.com

    Date: 06/25/2025

    Thank you for your review, *******. We're so glad to hear you had a positive experience with our team. We truly appreciate your support!
  • Review fromDaniel F

    Date: 06/23/2025

    5 stars

    Daniel F

    Date: 06/23/2025

    I was served by an incredible team of workers and everything they accomplished was spectacular.

    Porch.com

    Date: 06/25/2025

    Thank you for sharing your feedback, ******! We're thrilled to know you had a great experience with our team. Your support means a lot to us!
  • Review fromMaria Q

    Date: 06/20/2025

    5 stars

    Maria Q

    Date: 06/20/2025

    Everything you need for your move can now be done in one call! Their agents are very helpful! Thank you so much to ******* for making the moving process for us so much easier !

    Porch.com

    Date: 06/23/2025

    Thank you for sharing your feedback, *****. We're thrilled to hear that you had a positive experience with our team. We greatly appreciate your support!
  • Review fromTokella B

    Date: 06/19/2025

    5 stars

    Tokella B

    Date: 06/19/2025

    *** was great. He was very helpful. He told me about things I didn't even know about. I'm grateful to have been on the line with him. Thank You

    Porch.com

    Date: 06/24/2025

    Thank you for your review, Tokella. We're so glad to hear you had a positive experience with *** and our team. We greatly appreciate your support! 
  • Review fromAbraham R

    Date: 06/13/2025

    5 stars

    Abraham R

    Date: 06/13/2025

    Great customer service. Helped with all the explaining and how things worked.

    Porch.com

    Date: 06/16/2025

    Thanks for your kind words, *******. We're happy to hear that our team provided you with a great experience. We truly value your support!
  • Review fromPatrice M

    Date: 06/03/2025

    5 stars

    Patrice M

    Date: 06/03/2025

    This was a great experience. It helps when you are looking for resources. And Transitioning during the moving process. Its like a 1 stop shop. .

    Porch.com

    Date: 06/04/2025

    Thank you for your review, *******. We're so glad to hear you had a positive experience with our service. Its wonderful to know that it helped you find resources and transition smoothly during your move. We truly appreciate your support!
  • Review fromIlya V

    Date: 05/31/2025

    1 star
    My experience with this company is horrible. I spend over $600 for them to send me leads. it's been 4 month and only one lead was sent to me and it got canceled same minute. They overpromised, and to say underdelivered is not enough. Total scam.

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