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Business Profile

Computer Software Developers

Microsoft

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Microsoft's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1.07

    Average of 309 Customer Reviews

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    Review Details

    • Mark E

      Date: 10/08/2024

      ************************ incorporates censorship in their news articles' comment sections based solely on political bias. I could respond to a liberal comment, using nothing more dramatic or crude than their own political rhetoric, and MSN will refuse to allow it, claiming it "violates community standards". If one or two people disagree with my comment and respond by REPORTING my comment as "harassment or bullying", it's immediately removed (when frankly THEY should be punished for making false reports. Having an opposing view is neither harassment nor bullying.) Here's an example of a comment which was denied, automatically marked as being in "violation of community standards":"By 'oligarchs like Musk' you mean the ones who put their money behind Republicans? Most of the wealthiest oligarchs donate to Democrats. Every holiday, ***** stays at a different billionaire donor's mansion."How did that violate community standards? If one of MSN's community standards is that your comment must not disparage the Democrat party, their leaders or their ideals, then they need to add that.

    • Brandon P

      Date: 10/07/2024

      My xbox account was permanently suspended as a result of my email being hacked. I made an appeal and it was denied. I have no strikes on my account and have been a customer for 16 years. 16 years worth of achievements and games taken away for something I didn't do.

    • Tanya B

      Date: 10/07/2024

      Microsoft kept charging my card over and over. 3-4 times In a row. 6-7 times in a month. I didn't have the money. The today all of a sudden they charge a totally different card! No clue how they got the card number! But they did not have my permission to charge it!

    • Christina A

      Date: 10/06/2024

      My account got banded for less than a month and then I opened a support Ticket to see why. I log back in and then my ban gets pushed out 2 more months. The photo had nothing to do with ******, ***, harassment or cheating! I want to be contacted by a human from Microsoft and not an email!

    • Tami S

      Date: 10/04/2024

      ********************************************* Scam site that somehow gets your credit card and bills you without consent.

    • John S

      Date: 10/02/2024

      Ordered a controller on accident to the wrong adress Microsoft is useless I finally got someone on the phone told me to call back tomorrow when safety division is open they locked my account from being able to call back the next day allowing the package to finishing processing and ship without fixing the adress now I have to go sit outside a strangers home because Xbox is useless really sad they used be a good company

    • Rae B

      Date: 09/30/2024

      I purchased a computer for work, and did an optional update now I can't access my computer because of their security software. I'm going to miss out on this job opportunity. Their chat *****s give inconsistent resolutions the first guy I was working with said I can reinstall but when I came back to chat after my other job the second ***** said my only option was to wait the 30 days and didn't give me an option to reinstall. So I asked for a supervisor and he failed to connect me with one, then I mentioned reinstalling and now he has a solution, he should have gave me that option upfront. But never the less I shouldn't have to do all that to access a computer that I purchased, I didn't even sign up for no passkey.

    • Janine D

      Date: 09/24/2024

      I was billed on the 9/12, and canceled my 365 subscription with Microsoft on 9/13. They charged me again on 9/22. There's no way to speak to a representative on the phone...was redirected by their automated system to resolve my issue by logging in to my account... clearly that won't work because that's how I "canceled" to begin with! I removed my card from my profile so hopefully this will resolve my issue...no thanks to Microsoft. **************** is not what it used to be ??

    • Juve A

      Date: 09/22/2024

      Microsoft through MSN posts current events stories and they encourage you to post your comments. They will not allow me to post my comments. I have zero violations. There is no way to contact them to tell them what is happening. Most of the comments I make are about ***** running for president. They have a filter which lets you know if your post is not acceptable. I have not received any of those feedbacks. It appears to me that they do not want to hear about how I feel...in an open forum...of why I think ***** is a bad candidate. Once I started posting in the past, nothing went wrong. Now that people like my posts, the censorship happens. I want people to know that the so called free speech only applies if the ones running the show, Microsoft, feel offended by someone's differing opinion. Microsoft has ignored me with no explanation.

    • Rod F

      Date: 09/15/2024

      I have been going through this problem with XBOX FOR MONTHS! Microsoft customer service no one to contact the website doesn't load page not found for support. MY ACCOUNT WAS HACKED AND I WAS BANNED INDEFINITELY FOR IT. I GOT AN EMAIL STATING IF I CHANGE MY EMAIL ADDRESS IT WOULD BE FIXED. LESS THAN 3 DAYS LATER I WAS HACKED AGAIN AND NEVER REINSTATED. I SIMPLY JUST WANT MY ACCOUNT BACK AND TO BE ABLE TO CHANGE EMAIL ADDRESSES ON MY ACCOUNT. I GEEL LIKE NO ONE IS HELPING ME BECAUSE EITHER NO ONE REPLIES UNDER 48 HOURS, OR I DON'T GET CONTACTED AT ALL. THE AUTOMATED SYSTEM IS HORRIBLE. JUST CALL ME TO PROVIDE ASSISTANCE PLEASE!!!

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