Business Profile

Computer Software Developers

Microsoft

Headquarters

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Complaints

This profile includes complaints for Microsoft's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

5,671 total complaints in the last 3 years.
2,346 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:07/06/2025
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
6 July 2025 Situation/Complaint Having problems with a Microsoft *PC charging my credit card without any purchase from microsoft. 05/27 trans date 05/23 credit card ending #**** was erroneously charged *****. Contacted ******* and they canceled that card and issued a new card. Upon receipt of new Credit Card bill ending in #**** once again was charged $***** posted 06/23. Without any authorization I do not own or use a computer. I have no Microsoft programs on cell phone. AT NO TIME HAVE I AUTHORIZED MICROSOFT FOR THIS MONTHLY CHARGE BASICALLY WANT THESE CHARGES TO STOP
Business Response
Date: 07/14/2025
Dear ****** ******,

Thank you for contacting Microsoft Corporation via the Better Business Bureau regarding your grievance. We have contacted a senior member of our Accounts and Billing Team to investigate this matter and work with you directly toward a resolution. Your new case number is 7081426464.

We will monitor your support case through resolution.

Sincerely,

Microsoft Corporation
Customer Answer
Date: 07/28/2025
My complaint # is 23562923

MICROSOFT did notify me about the complaint.

Took several emails of information from me that they needed from me regarding the 3 different credit cards and the auto charge saying Microsoft pc.

They researched all that they could do and were not receiving any payments. Nor my name no longer associated with them as far as software.

Their conclusion was that it's a fraud and couldn't do anything to resolve the fraud. They said get with credit card company. However the credit card company is where I originally started.

Microsoft person was nice and had responded as to receipt of the ** complaint and we corresponded.

I appreciate your time and the work you folks do.

Thank you

****** AABERG
Initial Complaint
Date:07/06/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Been locked out of my microsoft account for over 2 years now and unable to recover it due to the horrible automated account recovery process. I only made the microsoft account for the ********************** account and never used it for anything else, therefore i never needed to log into it again until my xbox randomly decided i needed to verify my account. At that point it had been a couple years since ive made it and it dont know the password anymore, and i dont use the phone number saved on it anymore either. I remember the phone number still though robot doesnt care about that. No telling how much money ive spent on games i have no access to anymore.
Business Response
Date: 07/14/2025
Dear ***** ********,
Thank you for contacting Microsoft Corporation via the Better Business Bureau regarding your account recovery request.
Please visit ********************************** to provide information necessary to confirm you are the rightful owner of your Microsoft Account. This is the only method to regain account access. You can submit the form up to two times per day. Please try to submit information not previously provided.
Sincerely,
Microsoft Corporation
Initial Complaint
Date:07/06/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I pre-ordered "Year of prophecy ultimate edition" for Destiny 2 on June 12th. I was sent a confirmation email saying the payment had been processed and was also sent a confirmation number (Order #**********). July 5 I was sent an email saying they were having trouble processing the payment. the money was removed from my account and I have not received a refund, I have also been able to access the content since the purchase was made. today on July 6th I was sent another email saying I "completed a transaction in the Microsoft store". in this email it also stated that my card would be charged soon. when I checked my bank statements to confirm the money had not gone through or if there was a problem on my end, the specific bank statement had disappeared, however you can see in the amount of money that was in the account prior to this purchase and after this purchase shows where $106.99 was removed from the account seemingly without a trace. this makes no sense to me as I have already been charged for this and as I stated above the money was removed from my account and I have not received a refund. I have tried multiple times to speak with a representative of the company but am constantly blocked by automatic bots that tell me there is no way to assist me. I refuse to be charged twice for something I have already paid for and I am not sure what else to do.
Business Response
Date: 07/14/2025
Dear ***** *********,

Thank you for contacting Microsoft Corporation via the Better Business Bureau regarding your issue. We understand your frustration about the current issue and want to make it right,A senior member of our **************** and Support Team will investigate this matter and contact you directly via email or phone call to work toward a resolution. Your new case number is **********.

Sincerely,

Microsoft Corporation
Customer Answer
Date: 07/14/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***** *********
Initial Complaint
Date:07/06/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Paying for an subscription with Microsoft 365 and I'm having too many problems getting help with this company!! I cannot get any work done in Microsoft 365 when Im done typing all my work into 365 they put me on restrict editing which I didnt ask 365 to perform. No matter what I do it cannot be taken off restrict editing. They also have totally messed up my account they have too many emails on my account, and I did not authorize it. It is a total mess, and I cannot get Microsoft to respond. I cant get help from anyone at 365 Microsoft via phone and the wait time is horrible. Can I please speak with someone in the office of the president at Microsoft please. They must know about what is going on and how their customers are being treated. Thank you in advance for all your support.
Business Response
Date: 07/11/2025
Dear ***** ******,

Thank you for contacting Microsoft Corporation via the Better Business Bureau regarding your issue. We understand your frustration about the current issue and want to make it right,A senior member of our **************** and Support Team will investigate this matter and contact you directly via email or phone call to work toward a resolution. Your new case number is **********.

Sincerely,

Microsoft Corporation
Initial Complaint
Date:07/06/2025
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was randomly permanently banned on the xbox network under the vague pretense of "inappropriate conduct or content". My account has zero strikes and I know how to stay within their guidelines. Both me and my girlfriend have tried to get in contact with anyone at Microsoft but it's just ai or bots because they don't allow you to speak with a real person with cases like mine anymore. I've spend probably more than 1000 dollars over the 7 years I've had the account (not including the subscription fee). I no longer have access to any of the content I've purchased in the accounts lifetime.
Business Response
Date: 07/14/2025
Dear ***** ****,

Thank you for contacting Microsoft Corporation through the Better Business Bureau regarding your concern.

After reviewing your complaint, we reached out to the Xbox Enforcement Team, as they are the only team authorized to review and potentially revoke enforcement actions such as bans. They confirmed that you have already spoken with a live agent, who provided you with the details and reasoning behind your suspension.

If you wish to continue appealing this matter, we kindly recommend that you follow up directly with the Xbox Enforcement Team.

Given this information, we will proceed to close this complaint, as there are no further actions we can take on our end.

Sincerely,

Microsoft Corporation
Customer Answer
Date: 07/14/2025

Complaint: 23561085

I am rejecting this response because: Microsoft has displayed questionably malicious intent with how my case is being handled. Two different people from Microsoft has said that there doesn't look like anything is wrong with my account. They denied my initial appeal, the first support ***** said he would allow me to appeal in 24 hours after contacting and personally look at it himself. I still am unable to appeal again. The second ***** provided a dead link and ended the chat as soon as she sent it. Both people said it looked like there was no reason for me to be permanently banned. They're very evasive about exactly what I've been banned for and the only thing that was they would say is that it was "sexually inappropriate". I know with 100% certainty that if that's the true reason I've been permanently banned it is falsified. My account has zero strikes on it. It's beginning to feel like I'm deliberately being targeted and messed with. The only resolution I will be happy with is for this mistreatment to be undone. Absolutely no exceptions. I would also prefer to be compensated in some reasonable way for this unfair treatment. But my account being unbanned is a must.

Sincerely,

***** ****
Business Response
Date: 07/21/2025
Dear ***** ****,

Thank you for contacting Microsoft Corporation through the Better Business Bureau regarding your concern.

After reviewing your complaint, we reached out to the Xbox Enforcement Team, as they are the only team authorized to review and potentially revoke enforcement actions such as bans. They confirmed that you have already spoken with a live agent, who provided you with the details and reasoning behind your suspension.

If you wish to continue appealing this matter, we kindly recommend that you follow up directly with the Xbox Enforcement Team.

Given this information, we will proceed to close this complaint, as there are no further actions we can take on our end.

Sincerely,

Microsoft Corporation
Customer Answer
Date: 07/22/2025

Complaint: 23561085

I am rejecting this response because: it's the same response as last time and I didn't accept it the first time.

Sincerely,

***** ****
Initial Complaint
Date:07/05/2025
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I attempted to transfer from ****** to Microsoft. I was met with technical errors. I was unable to login into my Microsoft business account. I cannot cancel or stop getting billed because I cannot log into my Microsoft account. Please cancel my account and eliminate by balance due.
Business Response
Date: 07/16/2025
Dear **** ******,

Thank you for contacting Microsoft Corporation via the Better Business Bureau regarding your grievance. We have contacted a senior member of our Accounts and Billing Team to investigate this matter and work with you directly toward a resolution.

We will monitor your support case through resolution.

Sincerely,

Microsoft Corporation
Initial Complaint
Date:07/05/2025
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have an active subscription to game pass ultimate, but whenever I go to play an online game, it redirects me to purchase a subscription. As I own all of the subscriptions, the only option I have is to go back, creating a cycle. Microsoft has absolutely no way to contact a live person for assistance with technical difficulties such as this. I have searched high and low andhave even talk to the ** chat that which is even less helpful. I want to be able to utilize the service I pay for but seeing as I cant talk to anyone from Microsoft, I feel I have no other option but to make a complaint with the Better Business Bureau.
Business Response
Date: 07/10/2025
Dear ******* ******,
Thank you for contacting Microsoft Corporation via the Better Business Bureau regarding your grievance. We have contacted a senior member of our technical support to investigate this matter and work with you directly toward a resolution. Your new case number is 7081073392.
We will monitor your support case through resolution.
Sincerely,
Microsoft Corporation
Initial Complaint
Date:07/05/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I called microsoft for their **************************, xbox ultimate gamepass service about a year ago. I had originally used their free trial on my TV about 2 years ago. I cancelled the service before the end of the free trial but they kept billing me. About a year ago I called them to complain that they were still billing me and I wanted to discontinue the billing I also wanted a refund at the time. Flash forward a year and they're still billing me even after I told them to cancel the service over the phone. They refuse to quit billing me. I have not used this service one time since the end of the free trial. They're ripping me off billing for a service I don't use that I asked them to cancel and quit billing me for. I want the service cancelled and I want a refund for the fraudulant billing they have been taking from my account.
Business Response
Date: 07/10/2025
Dear **** ******-*****,
Thank you for contacting Microsoft Corporation via the Better Business Bureau regarding difficulty canceling an Xbox Gamepass subscription. We are unable to locate a service request associated with the information provided in your claim. Please share the case number(s) assigned when you previously contacted support.
If you have an existing service request for this issue, please update your claim with that number and we will be happy to help.
If you have not yet contacted support about this issue, please visit ************************************************ to receive assistance via chat support.
For self-service option, we have provided instructions on how to cancel your subscription: *****************************************************************************************************************************************
Sincerely,
Microsoft Corporation
Customer Answer
Date: 07/10/2025

Complaint: 23559414

I am rejecting this response because:
I contacted the business around a year ago and filed a complaint because they were still billing me for a service that I had not used, I requested that they stop billing me and issue me a refund for the billing up to that point. They made a small offer that I felt was unfair but requested that they stop billing me. I was not given a case number or file number from their employee at the time. They have been billing me for almost 2 years for a service that I don't even use that I requested they stop billing me for that I have tried to cancel. I can follow their instructions on how to cancel the service but I want a refund for all of the money they've billed me for a service that I have not even logged into to use over this time frame.
Sincerely,

**** ******-*****
Customer Answer
Date: 07/19/2025
I have gotten a hold of their customer service, the reference number for the account is **********. They agreed to refund me only for 15 months of charges because they state this is their policy and they can only go back that far. I expressed to them the only reason they have to go back further than 15 months is because they didn't deal with this properly when I contacted them a year ago. If they did deal with this a year ago like they were supposed to they wouldn't have over 15 months of charges. As of right now I still consider this unresolved because they didn't fully refund me for the payments they charged me for and it was their fault that the payments went on for so long. I can understand them not going back more than 15 months if it was my first time contacting them and it was my fault that I didn't contact them up until now. However, I contacted them a year ago and this should have been their response in the first place. As of right now I don't feel that I should be paying for around 9 months of their service that I didn't use one time, just because they didn't provide me proper customer service in the first place.
Business Response
Date: 07/28/2025
Dear **** ******-*****,
Thank you for sharing additional information. We are happy to see that our advocate was able to grant an exception and provide a 15 month refund, when typically the refund period is 30 days.
Do you have a previous support case number where you feel the advocate should have canceled the subscription for you? If so, we can review that case and perhaps obtain call recordings.
Wed like to remind you of the importance of regularly reviewing your credit card and payment statements to ensure all charges are accurate and authorized.
Most credit card providers recommend that customers check their statements each billing cycle to identify any unexpected or unauthorized charges. This practice helps protect against fraud and ensures timely resolution of any billing discrepancies. If you notice a charge you dont recognize related to Microsoft services, we encourage you to:
Visit your Microsoft account billing dashboard to review your subscriptions and purchases.
Contact Microsoft Support for clarification or assistance.
Reach out to your card issuer to dispute any unauthorized transactions.
Sincerely,
Microsoft Corporation
Customer Answer
Date: 07/28/2025

Complaint: 23559414

I am rejecting this response because:
The person I spoke with was supposed to cancel my membership and send me confirmation of that cancellation. That representative did not send me any information about a case number at the time because they didn't properly handle the case in the first place. But, I can look up the call record from my cell phone provider to prove that I did in fact make the call on that date or you can use my phon number to confirm the call. It should be associated with my account. This response patronizing me about keeping an eye on my credit card is completely unacceptable, I did my due dilligence this is why I contacted you to end the billing. My attempts to cancel the account and end the billing were unsuccessful by no fault of my own. After releated attempts to cancel or have your company stop billing me I used this as a last resort. I have spent more time trying to deal with this than I would have liked and due to your poor customer service have chosen the ******************** to deal with this situation. You still owe me for the months I didn't use, not fully refunding me is unnacceptable. For that reason I consider this case unresolved at this time and will keeo my reviews of your business here for other customers to see so they can make informed decisions about how you operate.

Sincerely,

**** ******-*****
Business Response
Date: 08/07/2025
Hello **** ******-*****,
Thank you for your response. We checked call recordings but were unable to locate your initial call to support where you requested that the subscription be canceled. Do you have an approximate date and time of the call? Please also share phone number if it is different from the one provided in your BBB complaint.
Sincerely,
Microsoft Corporation

Customer Answer
Date: 08/07/2025

Complaint: 23559414

I am rejecting this response because: This is the number I called from, it's convenient that you can't find the call record but this doesn't surprise me. If the first ******** service agent had done their job this wouldn't have been an issue. You obfuscating responsibility for the matter because you claim you can't find record of the call is typical for the level of ******** service your company offers. You can clearly see on the account that the service was never used, you know that I was being billed for a service that I didn't use. You want to rip me off by forcing me to pay for 9 months of your service even though I never used it once and called to cancel that's fine. This review will stay on the BBB website as a reminder to other ********s why they shouldn't use your service or deal with your company.

Sincerely,

**** ******-*****
Initial Complaint
Date:07/05/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Very shortly after my last complaint was sent to Microsoft, my entire account with them was suspended. I cannot request a review of that suspension either. They gave me no notification, or reason for the suspension. The date and time of my supposed infraction was 3 hours after I had stopped playing so it can't be something I did in game, and the only thing I was doing at that time was chatting through the message system, which I have reviewed from top to bottom and find no form of anything against their terms, so can't be that.The problem is that I am missing valuable time in that game, which is currently holding an event. Each day I am suspended, I lose out on tickets to be used in that event (which doesn't return for a year). To get compensation of those tickets, I need an official statement from Microsoft that I was suspended accidentally or whatever. But, because it is a 'short suspension' (because I don't ever do anything wrong, it's my first) I cannot request a review.I have tried to go through customer service, but ******************** doesn't have anything besides an AI virtual agent. I have tried to go through their ******* support team, but they just tell me to go back to the site and click on things that aren't actually there, or to contact a team that I cannot contact due to suspension.
Business Response
Date: 07/17/2025
Dear ******* *******,
Thank you for contacting Microsoft Corporation via the Better Business Bureau regarding your grievance. We have contacted a senior member of our Accounts and Billing Team to investigate this matter and work with you directly toward a resolution. Your new case number is 7080934152.
We will monitor your support case through resolution.
Sincerely,
Microsoft Corporation
Initial Complaint
Date:07/04/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
After a long hiatus from xbox live I have been trying to log back into my xbox account and cannot log in. The gamertag Is ****** *. I went to check the enforcement page and it shows that there are no active bans or suspensions and shows 0/8 strikes. Please look into this issue and fix so I can log into my long lost account. I am not sure why I am now unable to log in after not having an Xbox for 10 years. I will be posting screenshot of the enforcement page as well. My email is ************************
Business Response
Date: 07/10/2025
Dear ***** *******,
Thank you for contacting Microsoft Corporation through the Better Business Bureau regarding your Xbox Live account. Your Gamertag was found to be in violation of the Xbox Terms of Use or the Xbox Live Code of Conduct and subsequently banned from accessing Xbox Live.

We have taken additional steps to review and reconfirm the enforcement action taken against the Gamertag and stand behind the decision. For further details on what kinds of behaviors or actions led to the account suspension, please review the websites listed below. Xbox has no obligation to provide you with specifics regarding your violation.

You can review the full Terms of Use at: ***************************************************************
You can review our Microsoft Services Agreement here: **************************************************************
You can review our Code of Conduct at: ***************************************************************
For additional information regarding your ban or to file a case review, please visit **********************************************. After signing in to ******************************************************** the account that received the suspension (or the parent account of a child account that received the suspension), you can navigate to the Enforcement History section of the website and see your active and completed suspensions. There is a drop down labeled Reason for actionthat you can click to see the exact text that resulted in the suspension. If non-text content was part of the violation, you will see a message that says This action occurred due to infringing image,audio, or other multimedia content in sent messages.
No refunds will be provided as outlined by our services agreement.
Sincerely,
Microsoft Corporation
Customer Answer
Date: 07/10/2025

Complaint: 23557536

I am rejecting this response because: The system says that I do not have any active suspensions. After visiting the website that was referenced in the response given by Microsoft. I am unsure why the account was suspended and was hoping for a reason as to why this happened. In the response given Microsoft gave no information why the account was suspended and also are giving false information on their website by showing that the account has no active suspensions. This account hasn't been used for years there is no reason why the account is suspended

Sincerely,

***** *******
Business Response
Date: 07/17/2025
Dear ***** *******,
Thank you for your response. We reached out to the Enforcement team on your behalf and they have shared the message below. The account was permanently banned in 2020. You are unable to see strikes or suspensions on the enforcement page because the suspension was issued prior to the strike system being implemented.
This account was issued a permanent suspension for sending/posting irrelevant or inappropriate messages to a large number of recipients, also known as spam. Giveaways, begging, solicitation, social media links, follow/add requests, and random URLs may all be considered spam. Spamming disrupts the discussion and fun for other players on the service, resulting in widespread community dissatisfaction. Specifically, this behavior causes frustration for others trying to use the *** feature, fills up personal inboxes with repeated or unwanted content, and prevents Club admins from effectively interacting with the Club community.

After reviewing your inquiry, we have found the enforcement to be warranted and due to the repeated pattern of behavior the permanent suspension will remain in place. For additional information about how to participate on Xbox Live in a safe and productive way, please visit our Stay Safe page (********************************************************************), the Microsoft Services Agreement (**************************************************************), and Community Standards for Xbox (**********************************************************************).

Thanks,
the Xbox Safety team
Customer Answer
Date: 07/17/2025

Complaint: 23557536

I am rejecting this response because: This does not seem like a fair response from Microsoft. I do remember being placed on the trending page on Xbox and receiving many likes and comments on my Gaming content but how is this breaking the rules? The account is public for anybody to see and it is clear that the account was popular at the time but there was no spam posted and looking for group was also not even used. Every post is still on the feed for anybody to see. According to the response from Microsoft they are claiming the account engaged in "Spam" and "Begging" As well as spamming the community but this isn't true. I did not engage in any of these things and the accounts feed being public still proves that. I was not ever warned for this claimed behavior either. I also have never heard of an account get permanently banned without warning for "Spam". Please show me where this account broke the rules? Because to me it seems like no rules were broken here and i may have to get a lawyer involved to resolve the issue

Sincerely,

***** *******

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