Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/13/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with **************************. I do not have a contract with IQ International **** They did not provide me with the original contract as I requested.

  Customer Answer

  Date: 03/18/2024

  Please see attached.

  Business Response

  Date: 04/12/2024

  Hello,

  Please accept IQ Data Internationals attached response to **************** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  *********************
  Quality ******************************************** **** | *********************
  d/b/a ***************************
  ******************************
  
  *************************** is a registered trade name of I.Q. Data International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:02/28/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  IQ Data is a company of goons intimidating me to payoff a wrong amount charged by the apartment community that I used to live in from Nov-2018 to May-2021.Name of the Apartment : Bridgepointe Apartments Address : *********************************************************************** Apartment : P105 On 17th March 2021, I sent out an email to the ******************** informing them that I would not be renewing the lease and would be vacating the apartment at the end of the lease term i.e. 02-May-2021 and received a confirmation from them which says "They are sorry to see me go and would like me to fill & sign a form before I leave". As you can see from the dates I gave them intent to vacate notice much ahead of the required 30 days' notice.On April 17th, I again wrote the same thing to the Assistant Manager of the property in reply to his email about my lease renewal decision.Also during that time, I visited the ************ to understand how other things work like move-out cleaning and stuff to which I was told, that if I got my apartment professionally cleaned at move-out, Bridgepointe would not charge me anything for that.Once I moved out, I received a statement of approx $3400 stating that I did not gave 30 days notice and hence I will be charged rent. They also charged cleaning fees and some other items which were never told when I personally checked about all these with the apartment management.I called them multiple times to try and fix this but they always said they will fix and send an updated statement which never happened.Later they passed over the debt to IQ Data and every time they called me, I told them the amount is wrong and I am not going to pay. Eventually, they started intimidating me and saying nasty things like I am a fraud and what not to which I stopped receiving their calls altoghether. Its been almost 3 years and this problem is still not solved and when I contact IQ Data they do not listen at all and always intimidate me in paying the wrong amount.

  Customer Answer

  Date: 03/01/2024

  
  I understand & consent to the release of my information to I Q Data International Inc outlined in the letter from BBB.
  
  Insert Your Name Here:___Himanshu Ailawadi_________   Date:  03/01/2024
  
  
  Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 01/18/2022 by  Phone
    
    
  • The reason why I believe the alleged debt is NOT valid because _______the biggest line item in the due amount is rent which they charged saying I did not give them a 1 month notice to vacate before the lease end (02-may-2021). But as you can see in the attached email dated 17th March, 2021, I told them that I will be vacating at the end of my lease which is more than 30 days notice. Also they charged me for damage and cleaning which I was told personally that will not be there if I get the apartment professionally cleaned before moving out and which I did.
    
    
  • The account number:_______IQ Data did not provided any account number and all I can see is ***************** on my credit report____________________
    

  
  
  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******

  Customer Answer

  Date: 03/01/2024

  Attached the authorization.

  Customer Answer

  Date: 03/07/2024

  Hey, I am not sure how can I submit documentation about a phone call that happened in 2022.

  I Recently called the company again on 29th Feb at ************ asking the same thing again and they straight away lied that they sent it and even after telling them repeatedly that I did not received anything they didn't listen and started acting like a goon and said I am not going to get anything and I have to pay the amount. The company should have call recordings and you can verify.

  Business Response

  Date: 03/22/2024

  Hello,

  Please accept IQ Data Internationals attached response to ************************ complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  *********************
  Quality ******************************************** **** | *********************
  d/b/a ***************************
  ******************************
  
  *************************** is a registered trade name of I.Q. Data International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Business Response

  Date: 04/01/2024

  Hello,

  Please accept IQ Data Internationals attached response to ************************ complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  *********************
  Quality ******************************************** **** | *********************
  d/b/a ***************************
  ******************************
  
  *************************** is a registered trade name of I.Q. Data International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:02/22/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  IQ Data violated the **** *********** of ********* Protection and Innovation) policy and guidelines for accurately reporting credit information. I was not notified within 30 and information that is not mine's has been placed on my credit report.

  Customer Answer

  Date: 02/22/2024

  This debt was not incurred by me, *** never been informed of any debt. I was never notified of any debt from prior creditorsIm unaware of this 3rd party collection agency. There was not a notice of said debt.  

  Business Response

  Date: 03/11/2024

  Hello,

  Please accept IQ Data Internationals attached response to **************' complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  *********************
  Quality ******************************************** **** | *********************
  d/b/a ***************************
  ******************************
  
  *************************** is a registered trade name of I.Q. Data International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 03/12/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ********************************* *****

• Initial Complaint

  Date:02/07/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Im not liable for this debt with ********* International, **** , they did not provide me with the original contract as requested.

  Customer Answer

  Date: 02/07/2024

  Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on __/__/____ by  Select one -> Email, Phone, Mail, or Other (Please specify)_____________Email____
    

  • The reason why I believe the alleged debt is NOT valid is:_Because I did not sign a contract with ********* International, inc._________________________________________________________________________________________________

  • The account number:________________008983774_____
    
    
    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******

  Customer Answer

  Date: 02/16/2024

  I have no knowledge of this debt & did not sign any contract with them. I have never received a contract. They need to provide me with the original contract showing I signed.

  Customer Answer

  Date: 02/16/2024

  I have never received or was provided an original contract with IQ international. I demand this removed from my credit report.

  Customer Answer

  Date: 09/05/2024

  According to 15 U.S. Code 6802, it is illegal for banks and institutions to report any data to third-party companies without proper consent. Please remove this information from my credit report

  Desired Resolution: 

  Correction to a credit report

  
  

  Customer Answer

  Date: 09/12/2024

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Khalid Brown, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:_______________________Khalid Brown___________   Date:  _09_/__12/_2024___
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on __09/10__/2024___ by  Select one -> Email, Phone, Mail, or Other (Please specify)__________Email_______
    
    *****
  • The reason why I believe the alleged debt is NOT valid is:_______________________This debt was sold to a 3rd party, I did not authorize or have any knowledge of this please remove from my credit report.____________________________________________________________
    
    *****
  • The account number:_____0008983774_____________
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Customer Answer

  Date: 09/19/2024

  According to **** section 605B it is illegal to report information on my credit report without my permission. Please remove from my credit report thank you.

  Business Response

  Date: 10/02/2024

  Hello,

  Please accept IQ Data Internationals attached response to Mr. ******* complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 10/02/2024

   
  Complaint: 21260659
  
  I am rejecting this response because: IQ data international is certainly a debt collector. I dont owe you and never agreed to any contract with IQ data international. You are illegally adding interest to this account on my credit report every month also. According to **** section 605B it is illegal to report information on my credit report without my permission. Please remove from my credit report thank you.
  
  Sincerely,
  
  ****** *****

  Business Response

  Date: 10/14/2024

  Hello,

  Please accept IQ Data Internationals attached response to Mr. ******* complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:12/17/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  To Whom It May ******** I received a copy of my credit report with the intention of trying to improve my credit and take care of my responsibilities and noticed a few accounts that I wanted a little more explanation on. I am not saying they are reporting right or wrong. I am just saying that I am not 100 percent sure if they are. the Fair Credit Reporting Act where it said by law, I had rights to challenge anything I am not sure is accurate. This account is one due to the fact the amounts are invalid and wrong per accounting no one has yet to proovr I owe this debt !! Are you familiar with something called 15 U.S.C. Sec. 1681i(a) if you cant provide proof, these accounts must be deleted. Well I want these accounts deleted if they are not 100 percent right and correct. So, could you please check on these and get back with me? My lawyer said you have 30 days to complete this investigation. Please investigate the following accounts and remove them if anything is missing or not correct this today I dont want your contract rules I want these certified by law that I myself showed proof of signatures in person ! Thank you for your time and help in this matter Address ************************************************************* investagiage that all billing is current and we would have been kicked out 6 months prior if this was true !alos,the things your stating I owe I have proof with calls I spoke to reps regarding this disgusting house

  Business Response

  Date: 12/28/2023

  Hello,

  Please accept IQ Data Internationals attached response to **************************** second complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  *********************
  Quality ******************************************** **** | *********************
  d/b/a ***************************
  ******************************
  
  *************************** is a registered trade name of I.Q. Data International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:12/15/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have repeatedly requested validation of a debt from the collection agency as per the Fair Debt Collection Practices Act (FDCPA). Despite numerous attempts over six months, the agency has failed to provide essential details regarding the debt, such as the original creditor's name and address, account numbers, payment dates, current balance, and a copy of the signed contract. This continuous refusal to comply with FDCPA requirements violates my rights as a consumer. I have notified the agency of their non-compliance and demanded validation within a specified timeframe. If validation is not provided within ten business days, I intend to pursue legal action for FDCPA violations. I have explicitly instructed the agency to cease all collection activities until proper validation is provided."

  Customer Answer

  Date: 12/17/2023

  Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 10/11/2022 by  Select one -> Email, Phone, Mail, or Other (Please specify) ***********************
    

  • The reason why I believe the alleged debt is NOT valid is:  Regarding the alleged debt associated with the former apartment, I must emphasize that the unit became uninhabitable due to unresolved issues with mold. Throughout my occupancy, despite attempts to address these concerns with the management, the conditions remained unlivable, prompting neither eviction notices nor requests for rent payment.
    Moreover, the apartment complex underwent multiple ownership changes, changing hands three times. Thus, it seems that during the business transition, the company may have sold off its assets without a comprehensive review of outstanding matters, potentially including unresolved debts. This action could have been executed without due consideration or resolution of the issues at hand.
    These circumstances surrounding the living conditions and the successive sale of the complex contribute to the invalidity of any alleged debt associated with my tenancy.

  • The account **************
    
    
    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******

  Business Response

  Date: 02/02/2024

  Hello,

  Please accept IQ Data Internationals attached response to ****************' complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  *********************
  Quality ******************************************** **** | *********************
  d/b/a ***************************
  ******************************
  
  *************************** is a registered trade name of I.Q. Data International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:12/05/2023

  Type:Billing Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have never rented from the company in which they are stating I rented from. I have contacted them several times making them aware of the identity theft I experienced during the time that the supposed person rented from them using my name. They have not provided me with the original application that I asked for for the apartment and I would like this removed from my credit report.

  Customer Answer

  Date: 12/06/2023

  Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on __/__/____ by  Select one -> Email, Phone, Mail, or Other (Please specify)_________________
    

  • The reason why I believe the alleged debt is NOT valid is:__________________________________________________________________________________________________

  • The account number:_____________________
    
    
    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******

  Business Response

  Date: 12/20/2023

  Hello,

  Please accept IQ Data Internationals attached response to ****************************** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  *********************
  Quality ******************************************** **** | *********************
  d/b/a ***************************
  ******************************
  
  *************************** is a registered trade name of I.Q. Data International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 09/30/2024

  I am not liable with this debt with IQ DATA INTERNATIONAL **** I do not have a contract with the collection agency, they did not provide me with a copy of the original contract as requested.

  Desired Resolution: Correction to my credit report. I demand that this be removed from my report.

  Customer Answer

  Date: 10/02/2024

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Andrea Meriweather, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:___Andrea Meriweather___   Date:  _10_/_2_/2024___
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on _12_/_6_/_2023__ by  Select one -> Email, Phone, Mail, or Other (Please specify) Phone
    
    
  • The reason why I believe the alleged debt is NOT valid is: I was a victim of fraud 2023 and have never lived outside of ********. My purse was stollen at a bar and since I have had to get new ID's lock my social and obtain new SSN cards. I have been trying to get a hold of everything negative on my credit and get it deleted and it has been a hassle. If you look into this you can see that my social is not on any of the documents signed for this debt. 
  •  
    
  • The account number: *******
    

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 10/18/2024

  Hello,

  Please accept IQ Data Internationals attached response to Ms. ************* complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 10/18/2024

   
  Complaint: 20963664
  
  I am rejecting this response because: I have received the letter detailing what is needed of me to provide and will submit everything as needed within 7 business days. I am in fact a victim of fraud and will proceed with the necessary documentation as needed. To add, within the application you are required to submit your social security number in order to run both a criminal and background check. Does that social line up with my social given to me at birth? Are you able to provide a copy of the application? If the socials do not match then it is in fact not my debt.
  
  Sincerely,
  
  ****** ***********

• Initial Complaint

  Date:12/05/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  on 11/13/23 i discovered IQ data on my credit report. I discovered thru research that they are collecting money due by my son whom i co-signed on an apartment in 2/2021. He moved out on 2/6/2021 and owed $3745. IQ data has never contacted me about the debt. I still have not recieved any written information from them explaining the amount they are trying to collect which is $4342, which is different from what was sent. Yesterday i was told by ************************* at IQ Data that $615 of that amount is interest. He also refused to make payment arrangements with me and my son. I asked if their was a way to pay online. he said no. They are refusing to negiotiate anything, they want payment in full. Which we dont have at this time. I s Went a letter requesting validation of debt which they need to sign for and they still have not picked it up. My son wants to set an arrangemnt of $500 a month until paid in full but cannot get them to cooperate. They have been rude and abbrasive on every phone call.

  Customer Answer

  Date: 12/06/2023

  Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on _11_/_13_/__2023__ by  Select one -> Email, Phone, Mail, or Other (Please specify)____phone_____________
    

  • The reason why I believe the alleged debt is NOT valid is:__I am not disputing debt, but the amount that is owed. also they are unwilling to set a payment plan. my son wants to pay $500 a month but they refuse to accept anything but full payment.________________________________________________________________________________________________

  • The account number:___0008795363__________________
    
    
    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******

  Business Response

  Date: 12/20/2023

  Hello,
  Please accept IQ Data Internationals attached response to ********************** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  ***********************
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ************************************
  
  *************************** is a registered trade name of I.Q. Data International, ****
  
  This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.

• Initial Complaint

  Date:11/30/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not sure who this company is. They have placed this account on my credit from "******************". I have NEVER lived in a community called ****************** nor do I have any debt contract with this company to pay anything. I have never signed a contract with IQ Data International to pay a debt. I have asked for copies and proof of this debt and I was sent a lease agreement from ******************************************************************************************** anyone else. I also have asked for copies of a contract stating it was legal for them to buy any debt against me, which was not provided. I have not supplied proof under the doctrine of estoppel by silence, ********** ****************** (mo) 281 SW *******, I presume that no proof of the alleged debt, nor therefore any such debt, in fact therefore exists. Ref: 15 USC **** & ****. I have asked for proof of the debt and it was not supplied. I have disputed this account several times and I get no response from this company. I am asking that they delete and update my credit.

  Customer Answer

  Date: 12/01/2023

  Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 07/01/2023 by Equifax Dispute
    

  • The reason why I believe the alleged debt is NOT valid is: The townhouse community I lived in at the time was The Greens of Salem Run Townhomes. Because of the crime and not being a safe neighborhood to live in, I moved out 06/01/2020 due to management allowing tenants to break their lease without penalty. The company that owned Salem Run sold out and new management took over. I did NOT sign a contract with this debt collector nor did they have permission to buy this contract/debt. I disputed this account on my credit via Equifax. After disputing, they sent me a copy of the lease I signed on 06/01/2019 but did NOT send me a ledger or statement stating I had a remaining balance owed. There is no proof that I had a remaining balance after moving out. I never received a final bill after move out, I was never notified of a court date (if there were one) to collect a remaining balance, and nothing has been provided stating they were trying to make arrangements for payment IF there were a balance and there were no phone calls made to me regarding this matter. There has been no effort made on the company's behalf to contact me regarding any balance owed if there were one. My rights were violated when *********/****************** sold my information to a third party collection agency. They have reported a balance that can't be justified or explained. I was notified on 07/12/2023 that the account was deleted but is being reported to other credit bureaus as a closed/charged off account. I need this account removed immediately, It is hindering me from renting a new home. I am unsure of what the account number is for this account because they have never sent me any statements or request to make arrangements for this so-called balance due. The account number on my credit report has Xs in it. 

  • The account number: ***************** (listed on credit report)
    
    
    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******

  Customer Answer

  Date: 12/08/2023

  Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on __/__/____ by  Select one -> Email, Phone, Mail, or Other (Please specify)_________________
    

  • The reason why I believe the alleged debt is NOT valid is:__________________________________________________________________________________________________

  • The account number:_____________________
    
    
    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******

  Business Response

  Date: 12/20/2023

  Hello,

  Please accept IQ Data Internationals attached response to ******************** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  *********************
  Quality ******************************************** **** | *********************
  d/b/a ***************************
  ******************************
  
  *************************** is a registered trade name of I.Q. Data International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:11/30/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with I.Q. Data International **** with account number: *******, I do not have a contract with the collection agency, they did not provide me with the original contract as requested.

  Customer Answer

  Date: 11/30/2023

  Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on __/__/____ by  Select one -> Email, Phone, Mail, or Other (Please specify)_________________
    

  • The reason why I believe the alleged debt is NOT valid is: I was given a non renewal notice and told my lease couldn't be month to month by corporate and the manager of *****************. However I.Q. Data which never sent me documentation verifying the debt 5 days after contacting me told me on November 15, 2023 that the debt was for a month to month tenancy. I have emails with the regional manager of ***************** even confirming they have no proof when I vacated the unit nor when I occupied the unit and she would adjust the debt amount in reference to the date I moved out being inaccurate however the mount and date she put is still inaccurate and to my understanding the The Fair Credit Reporting Act (FCRA) specifies a debt collector must report accurate information of which it is false.  _______________________________________________________________________________________________

  • The account number:__8873475___________________
    
    
    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******

  Customer Answer

  Date: 12/12/2023

  Hello, 

  I did not see an email was sent to me from the BBB on December 8, 2023 their is no way to fill out the authorization form that was sent. I also sent several emails to I.Q Data to request to have the collections removed from my credit report and it still has not been please assist, thank you. 

  Customer Answer

  Date: 12/12/2023

  Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 09__/_27_/_2023___ by  Select one -> Email, Phone, Mail, or Other (Please specify)___Phone and Email ______________
    

  • The reason why I believe the alleged debt is NOT valid is: The debt s false and the amount was never validated I sent emails to the property manager and she could not confirm the total of the alleged debt and the Fair Credit Reporting Act says information must be accurate of which it is not and the false debt was reported to my credit report affecting my ability to obtain housing and causing me hardships. __________________________________________________________________________________________________

  • The account number:___8873473__________________
    
    
    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******

  Customer Answer

  Date: 12/12/2023

  I was given a non renewal notice and told my lease couldn't be month to month by corporate and the manager of *****************. However I.Q. Data which never sent me documentation verifying the debt 5 days after contacting me told me on November 15, 2023 that the debt was for a month to month tenancy. I have emails with the regional manager of ***************** even confirming they have no proof when I vacated the unit nor when I occupied the unit and she would adjust the debt amount in reference to the date I moved out being inaccurate however the mount and date she put is still inaccurate and to my understanding the The Fair Credit Reporting Act (FCRA) specifies a debt collector must report accurate information of which it is false. 

  Customer Answer

  Date: 12/12/2023

  Authorization Form completed

  Customer Answer

  Date: 01/12/2024

  Hello, 

  I just got your message in reference to ***************************** complaint #******** and have more information to include to be sent over that proves I should not have an account in collections and that ***************** and I.Q Data International reported false information to the credit bureaus and the 3 major credit bureaus also reported false information onto my credit report. 

  I have sent several disputes to IQ Data International about the false fraudulent collections that was reported onto my credit report from *****************. It is to my understanding that this collections account was sent to IQ Data in October 2022 however ***************** filed a tenant holdover eviction proceeding that didn't have court until ******** 2023 so no collections account should have been sent over nor reported onto my credit report. The court proceeding was that their would be no eviction as I moved out of ***************** months prior and yet I was told by ***************** apart of the collection is an eviction fee which is also false. And I was also told their was no monetary judgement owed to ***************** therefore their is nothing to collect so their should not be a collections account. It has been several months that I have disputed and IQ Data International has not removed this off my credit report causing me extreme hardships and difficulties with trying to move to a new place. I am forwarding the court judgement and requesting once again that IQ Data International remove the collections from my credit report at that this be done effective immediately. 

  Business Response

  Date: 01/12/2024

  Thank you for bringing this matter to our attention. In accordance with the Fair Debt Collection Practices Act (FDCPA) and other state and federal laws, our office is unable to publicly address any complaint or issue brought forth by a consumer without their express consent.  If you would like to have your situation reviewed, we encourage you to telephone our office toll-free at ************ or correspond with ** by mail to: IQ Data International, PO Box 39, *******, ** *****.

  Business Response

  Date: 02/02/2024

  Hello,
  Please accept IQ Data Internationals attached response to ******************' complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  ***********************
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ************************************
  
  *************************** is a registered trade name of I.Q. Data International, ****
  
  This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.