ComplaintsforI Q Data International Inc

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Initial Complaint
03/30/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with charter communications, I do not have a contract with IQ Data Inernational, they did not provide me with the original contract as I requested.
Customer response
04/03/2024
I understand & consent to the release of my information to I Q Data International Inc outlined in the letter from BBB.

Insert Your Name Here:________Antanisha Floyd___________________________ Date: 04__/_03_/_2024___

Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from I Q Data International Inc on __/__/____ by Select one -> Email, Phone, Mail, or Other (Please specify)_________________
- The reason why I believe the alleged debt is NOT valid is:___I dont owe this company not have I ever had a contract with them._______________________________________________________________________________________________
- The account ********************************** - IQD0BHM1138365896________________
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******
Customer response
04/09/2024
I understand & consent to the release of my information to I Q Data International Inc outlined in the letter from BBB.

Insert Your Name Here:_Antanisha Floyd__________________________________ Date: 04__/_09_/_2024___

Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from I Q Data International Inc on 3__/_19_/2024____ by Select one -> Email, Phone, Mail, or Other (Please specify)_________________
- The reason why I believe the alleged debt is NOT valid is:___I never had a contract with IQ DATA_______________________________________________________________________________________________
- The account number:__IQD0BHM1138365896___________________
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******
Customer response
04/09/2024
More Information...AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I_Antanisha Floyd_______________________ expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

I acknowledge without this authorization, <I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

*****************************
_____________________________________ ___4/9/2024_________________
Signature Date

*****************************
_____________________________________
Print Name
Business response
04/19/2024
Hello,
Please accept IQ Data Internationals attached response to ****************** complaint letter.
Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

Thank you
*********************
Quality ******************************************** **** | *********************
d/b/a Assurant Recovery Solutions
******************************

Assurant Recovery Solutions is a registered trade name of I.Q. Data International, ****

This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
Initial Complaint
03/25/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with THE COURTYARDS APTS MI i do not have a contract with I.Q. DATA INTERNATIONAL *** they did not provide me with the original contract as i requested
Customer response
03/25/2024
I understand & consent to the release of my information to I Q Data International Inc outlined in the letter from BBB.

Insert Your Name Here:_Quaiton Hatchett__________________________________ Date: _03_/_25_/2024____

Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from I Q Data International Inc on _12_/_13_/__2022__ by Select one -> Email, Phone, Mail, or Other (Please specify)__phone_______________
- The reason why I believe the alleged debt is NOT valid is: I do not have a contract with i.q data International *** I am not liable for this debt
- The account number:____IQD0MCXXXXXXXXXXX_________________
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******
Customer response
04/05/2024
AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I ******************************* expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

I acknowledge without this authorization, <I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Print name: QUAITON HATCHETT
Date:04/05/2024
Business response
04/19/2024
Hello,
Please accept IQ Data Internationals attached response to ************************ complaint letter.
Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

Thank you
*********************
Quality ******************************************** **** | *********************
d/b/a Assurant Recovery Solutions
******************************

Assurant Recovery Solutions is a registered trade name of I.Q. Data International, ****

This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
Customer response
04/22/2024
I Respond to ******* can the provide proof of a valid address of where the sent these letters because Debt collectors can't send mail to random addresses without the recipient's permission. They can only ask others for your whereabouts to contact you ! Please remove this account
Initial Complaint
03/22/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I am not liable for this debt with Aiya AZ, I do not have a contract with I Q Data International, they did not provide me with the original contract as requested.
Customer response
03/23/2024
I understand & consent to the release of my information to I Q Data International Inc outlined in the letter from BBB.

Insert Your Name Here: ******************; Date: 3/23/2024

Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from I Q Data International Inc on 2/20/2024 by Select one -> Email, Phone, Mail, or Other (Please specify)______Mail___________
- The reason why I believe the alleged debt is NOT valid is:__I have no knowledge of this debt and do not have a contract with I Q Data International. I was not provided with a response, validation of the debt, or an account number.
- The account number:_____________________
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******
Customer response
03/25/2024
I ******************;expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

I acknowledge without this authorization, <I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

_____*************************____________________ 3/25/2024_________
Print Name Date
Customer response
04/08/2024
Hello,
I apologize for the inconvenience, the issue that I had with I Q Data International has been resolved and the account has been removed from my credit report. No further action is necessary.
Thank you,
Initial Complaint
03/22/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
On October 5, 2022 I gave La Scala Apartments a $400.00 money order for a security deposit. I did not sign a Flex Deposit agreement on October 18, 2022. I attached the money order for your review. La Scala Apartments has not tried to contact me to resolve this inaccuracy. I filed a complaint with the *** Fraud and ************** My report number is *********. I filed a complaint with the Texas Attorney General and signed a Identity Theft Affidavit and filed a police report. These are Federal documents that I signed under Penalty or Perjury. I did not sign any Flex Deposit Agreement. In November 2023 is when I found out about the debt when I received a call from I Q Data about Flex Deposit. I had never heard of it before. Flex Deposit forwarded me the bond agreement which lists the email ************************* which is not my email address. I did not give anyone permission at ******** Apts. to use my information to sign anything for me. They already had my $400.00 security deposit. Thank you.
Customer response
03/23/2024
I understand & consent to the release of my information to I Q Data International Inc outlined in the letter from BBB.

Insert Your Name Here:__Sally Alba_________________________________ Date: _3_/23__/_20024___

Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from I Q Data International Inc on 2__/_16_/___24_ by Select one -> Email, Phone, Mail, or Other (Please specify)__certified mail_______________
- The reason why I believe the alleged debt is NOT valid is:____I did not sign this Flex Deposit Agreement. I had no knowledge of it___until it went into collections. I called Flex deposit, and they forwarded me the agreement. __The apartment complex did not inform me about this agreement. I can't be responsible for an agreement that I did not sign. I believe the apartment complex had every duty to inform me about this. _________________________________________________________________________________________
- The account number:___0009024429__________________
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******
Customer response
04/03/2024
See attached authorization.
Business response
04/19/2024
Hello,
Please accept IQ Data Internationals attached response to **************** complaint letter.
Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

Thank you
*********************
Quality ******************************************** **** | *********************
d/b/a Assurant Recovery Solutions
******************************

Assurant Recovery Solutions is a registered trade name of I.Q. Data International, ****

This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
Customer response
04/24/2024

Complaint: 21471404

I am rejecting this response because: la scala apartment complex did not make me aware of the Flex deposit. They signed this agreement without my consent . They already had my 400$ security deposit. Im not legally bound by anything that I didnt sign. I provided my sworn statements under penalty or perjury. They had a duty to inform me of the Flex deposit and they didnt and they signed it. The agreement went to their email address. Im going to continue to report it and report La Scala for their fraudulent activities. They misrepresented when they took my $400 money order. They said they were going to fix my lease and never did. They admitted to the 400$ security deposit on a previous complaint I had against them.

Sincerely,

*******************
Initial Complaint
03/17/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with I.Q. Data International, ****** I do not have a contract with I.Q. Data International, **** they did not provide me with the original contract as requested.
Customer response
03/25/2024
I have no knowledge of this account. I have called IQ Data International as well as sent a debt verification letter asking for itemized statements, a contract, and any other proof that the debt is valid and owed. They have not responded to my multiple requests. I sent certified mail on 2/6/24 and an agent with IQ Data International signed for the received mail on 2/13/24 but still has not sent requested documentation as of 3/25/24.
Customer response
03/25/2024
The reference number provided is **********
Business response
04/12/2024
Hello,
Please accept IQ Data Internationals attached response to ****************** complaint letter.
Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

Thank you
*********************
Quality ******************************************** **** | *********************
d/b/a ***************************
******************************

*************************** is a registered trade name of I.Q. Data International, ****

This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
Initial Complaint
03/13/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with **************************. I do not have a contract with IQ International **** They did not provide me with the original contract as I requested.
Customer response
03/18/2024
Please see attached.
Business response
04/12/2024
Hello,
Please accept IQ Data Internationals attached response to **************** complaint letter.
Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

Thank you
*********************
Quality ******************************************** **** | *********************
d/b/a ***************************
******************************

*************************** is a registered trade name of I.Q. Data International, ****

This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
Initial Complaint
02/28/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
IQ Data is a company of goons intimidating me to payoff a wrong amount charged by the apartment community that I used to live in from Nov-2018 to May-2021.Name of the Apartment : Bridgepointe Apartments Address : *********************************************************************** Apartment : P105 On 17th March 2021, I sent out an email to the ******************** informing them that I would not be renewing the lease and would be vacating the apartment at the end of the lease term i.e. 02-May-2021 and received a confirmation from them which says "They are sorry to see me go and would like me to fill & sign a form before I leave". As you can see from the dates I gave them intent to vacate notice much ahead of the required 30 days' notice.On April 17th, I again wrote the same thing to the Assistant Manager of the property in reply to his email about my lease renewal decision.Also during that time, I visited the ************ to understand how other things work like move-out cleaning and stuff to which I was told, that if I got my apartment professionally cleaned at move-out, Bridgepointe would not charge me anything for that.Once I moved out, I received a statement of approx $3400 stating that I did not gave 30 days notice and hence I will be charged rent. They also charged cleaning fees and some other items which were never told when I personally checked about all these with the apartment management.I called them multiple times to try and fix this but they always said they will fix and send an updated statement which never happened.Later they passed over the debt to IQ Data and every time they called me, I told them the amount is wrong and I am not going to pay. Eventually, they started intimidating me and saying nasty things like I am a fraud and what not to which I stopped receiving their calls altoghether. Its been almost 3 years and this problem is still not solved and when I contact IQ Data they do not listen at all and always intimidate me in paying the wrong amount.
Customer response
03/01/2024
I understand & consent to the release of my information to I Q Data International Inc outlined in the letter from BBB.

Insert Your Name Here:___Himanshu Ailawadi_________ Date: 03/01/2024

Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from I Q Data International Inc on 01/18/2022 by Phone
- The reason why I believe the alleged debt is NOT valid because _______the biggest line item in the due amount is rent which they charged saying I did not give them a 1 month notice to vacate before the lease end (02-may-2021). But as you can see in the attached email dated 17th March, 2021, I told them that I will be vacating at the end of my lease which is more than 30 days notice. Also they charged me for damage and cleaning which I was told personally that will not be there if I get the apartment professionally cleaned before moving out and which I did.
- The account number:_______IQ Data did not provided any account number and all I can see is ***************** on my credit report____________________
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******
Customer response
03/01/2024
Attached the authorization.
Customer response
03/07/2024
Hey, I am not sure how can I submit documentation about a phone call that happened in 2022.
I Recently called the company again on 29th Feb at ************ asking the same thing again and they straight away lied that they sent it and even after telling them repeatedly that I did not received anything they didn't listen and started acting like a goon and said I am not going to get anything and I have to pay the amount. The company should have call recordings and you can verify.
Business response
03/22/2024
Hello,
Please accept IQ Data Internationals attached response to ************************ complaint letter.
Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

Thank you
*********************
Quality ******************************************** **** | *********************
d/b/a ***************************
******************************

*************************** is a registered trade name of I.Q. Data International, ****

This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
Business response
04/01/2024
Hello,
Please accept IQ Data Internationals attached response to ************************ complaint letter.
Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

Thank you
*********************
Quality ******************************************** **** | *********************
d/b/a ***************************
******************************

*************************** is a registered trade name of I.Q. Data International, ****

This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
Initial Complaint
02/22/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
IQ Data violated the **** *********** of ********* Protection and Innovation) policy and guidelines for accurately reporting credit information. I was not notified within 30 and information that is not mine's has been placed on my credit report.
Customer response
02/22/2024
This debt was not incurred by me, *** never been informed of any debt. I was never notified of any debt from prior creditorsIm unaware of this 3rd party collection agency. There was not a notice of said debt.
Business response
03/11/2024
Hello,
Please accept IQ Data Internationals attached response to **************' complaint letter.
Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

Thank you
*********************
Quality ******************************************** **** | *********************
d/b/a ***************************
******************************

*************************** is a registered trade name of I.Q. Data International, ****

This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
Customer response
03/12/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

********************************* *****
Initial Complaint
12/17/2023
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
To Whom It May ******** I received a copy of my credit report with the intention of trying to improve my credit and take care of my responsibilities and noticed a few accounts that I wanted a little more explanation on. I am not saying they are reporting right or wrong. I am just saying that I am not 100 percent sure if they are. the Fair Credit Reporting Act where it said by law, I had rights to challenge anything I am not sure is accurate. This account is one due to the fact the amounts are invalid and wrong per accounting no one has yet to proovr I owe this debt !! Are you familiar with something called 15 U.S.C. Sec. 1681i(a) if you cant provide proof, these accounts must be deleted. Well I want these accounts deleted if they are not 100 percent right and correct. So, could you please check on these and get back with me? My lawyer said you have 30 days to complete this investigation. Please investigate the following accounts and remove them if anything is missing or not correct this today I dont want your contract rules I want these certified by law that I myself showed proof of signatures in person ! Thank you for your time and help in this matter Address ************************************************************* investagiage that all billing is current and we would have been kicked out 6 months prior if this was true !alos,the things your stating I owe I have proof with calls I spoke to reps regarding this disgusting house
Business response
12/28/2023
Hello,
Please accept IQ Data Internationals attached response to **************************** second complaint letter.
Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

Thank you
*********************
Quality ******************************************** **** | *********************
d/b/a ***************************
******************************

*************************** is a registered trade name of I.Q. Data International, ****

This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
Initial Complaint
12/15/2023
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I have repeatedly requested validation of a debt from the collection agency as per the Fair Debt Collection Practices Act (FDCPA). Despite numerous attempts over six months, the agency has failed to provide essential details regarding the debt, such as the original creditor's name and address, account numbers, payment dates, current balance, and a copy of the signed contract. This continuous refusal to comply with FDCPA requirements violates my rights as a consumer. I have notified the agency of their non-compliance and demanded validation within a specified timeframe. If validation is not provided within ten business days, I intend to pursue legal action for FDCPA violations. I have explicitly instructed the agency to cease all collection activities until proper validation is provided."
Customer response
12/17/2023
Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from I Q Data International Inc on 10/11/2022 by Select one -> Email, Phone, Mail, or Other (Please specify) ***********************
- The reason why I believe the alleged debt is NOT valid is: Regarding the alleged debt associated with the former apartment, I must emphasize that the unit became uninhabitable due to unresolved issues with mold. Throughout my occupancy, despite attempts to address these concerns with the management, the conditions remained unlivable, prompting neither eviction notices nor requests for rent payment.
  Moreover, the apartment complex underwent multiple ownership changes, changing hands three times. Thus, it seems that during the business transition, the company may have sold off its assets without a comprehensive review of outstanding matters, potentially including unresolved debts. This action could have been executed without due consideration or resolution of the issues at hand.
  These circumstances surrounding the living conditions and the successive sale of the complex contribute to the invalidity of any alleged debt associated with my tenancy.
- The account **************
  
  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******
Business response
02/02/2024
Hello,
Please accept IQ Data Internationals attached response to ****************' complaint letter.
Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

Thank you
*********************
Quality ******************************************** **** | *********************
d/b/a ***************************
******************************

*************************** is a registered trade name of I.Q. Data International, ****

This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.

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