Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/15/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with IQ DATA INTERNATIONAL **** I do not have a contract with *************************** They did not provide me with the original contract as requested.

  Customer Answer

  Date: 08/18/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Gabrielle *********, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here: ********* *********                                  Date:  _08_/18__/_2025___
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on _07_/12__/2025___ by Mail and I will send the follow-up letter on 08/19/2025 by mail.   Select one -> Email, Phone, Mail, or Other (Please specify) Mail_________________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: I never entered an agreement with IQ Data International, **** at any time. I never agreed to pay the original debt. Someone else entered into an agreement to pay with the court. I was not present. I did not sign any agreement and I am not liable for this debt.
    
    *****
  • The account number: ******
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 09/02/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. *********** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:08/13/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a phone call from this business on July 15, 2025 indicating that they were attempting to collect a debt on behalf of Hawthorne Meadowview. I indicated to them that I was not aware of any outstanding charges as I paid my rent and any remaining charges prior to move out and had received no notice indicated I owed them anything after move out. When I left the complex, I provided them with my new address so there would be no issues in them sending any information. I advised the business of this and was told that they would mark it as a refusal to pay after I requested an itemized statement of the charges. I have now had several follow up calls from the business but still have not been provided with an itemized statement. I have contacted the complex with no return call and sent them a letter in writing requesting this information. To date, I have not received a response. I have also sent a letter to this business formally disputing the charges. I continue to be threatened and today was told that if I don't pay today I will have problems renting in the future, threatened with placing these items on my credit, etc. I was asked for several pieces of personal information including my salary, my mortgage amount. I made it clear that I am disputing the charges as would like to see evidence via an itemized statement on what I am being charged for. This business has continued to ******* me and threaten me over the phone. Proper resolution would be to provide an itemized statement for my review to determine if I agree with any charges or would like to submit a further dispute. They continue to contact me from a local ************************************************************** **********. I initially thought the call may be a scam because I had not received anything from the Apartment Complex directly. As previously stated, when I attempted to contact the complex, I did not receive a return call.

  Customer Answer

  Date: 08/13/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Kaylah ****, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:                                            Date:  _8_/_13_/_25___
  ****** ****
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on _07_/15__/_25__ by  Select one -> Email, Phone, Mail, or Other (Please specify)___Phone______________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: I have not received an itemized statement verifying the charges even after requesting from this business and *********************
    
    *****
  • The account number: **********
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Customer Answer

  Date: 08/22/2025

  Good Afternoon, 

   Please see the attached letter that was mailed to their office on August 9, 2025. They have not provided me with an email address to send the request. I have additionally attached 3 screenshots confirming 3 contacts. In those calls, I requested evidence of this debt as well. All of these calls were incoming. 

  Business Response

  Date: 09/05/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. ****** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:08/05/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with flex deposit WI. I do not have a contract with IQ data international. They did not provide me with the original contract as I requested.

  Business Response

  Date: 08/22/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. ********* complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:08/04/2025

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with Concierge Rocky Hill. I do not have a contract with IQ Data International. I never signed any agreement with IQ Data International, nor have I received any formal communication or original contract validating the alleged debt. They did not provide me with the original contract as requested.

  Customer Answer

  Date: 08/05/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
  I do not consent to the sharing of my personal information with the debt collector. However, they are still required by law to validate the debt under the ****. Please proceed accordingly.
  
  
       Insert Your Name Here:  Taimoor Willis                             Date:  08/05/2025
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I mailed the original document and did not keep a copy. Not providing me with validation of debt within 30 days is a violation of the FCRA.
    The burden of proof falls on the collection agency, not the consumer. If the collection agency cannot provide proof of debt validation, I demand this account be removed from my credit report immediately, as is my right under FCRA Section 623(a)(1)(A). Failure to comply will result in a formal complaint filed with the **** and the FTC.
    
    
  • The reason why I believe the alleged debt is NOT valid is:I am not liable for this debt with Concierge Rocky Hill. I do not have a contract with IQ Data International. I never signed any agreement with IQ Data International, nor have I received any formal communication or original contract validating the alleged debt. They did not provide me with the original contract as I requested.
    
    
  • The account number: ******************. This is the only version I have access to, as the full account number was never disclosed to me.

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 08/22/2025

  Hello,

  Please accept IQ Data Internationals attached response to Mr. ******* complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 08/22/2025

   
  Better Business Bureau:
  
  I have reviewed the businesss response. I accept their resolution on the condition that IQ Data International follows through on their written statement to request deletion of their tradeline from all three credit reporting agencies (Experian, *******, and **********). I expect that this deletion will be processed fully and permanently, and reflected on my credit reports within the standard reporting period (up to ********************* their response).
  Please keep this complaint open until the tradeline has been confirmed removed from my credit reports. Once verified, I will consider the matter fully resolved.
  

  Sincerely,
  ******* ******

• Initial Complaint

  Date:07/17/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  collecting on a debt that i am not responsible for even after I submitted all documents to prove it. company dropped lawsuit but refusing to remove inquiry from my credit report and demanded $3,000 to remove inquiry.

  Customer Answer

  Date: 07/18/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Antoni0 *******, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:    ******* Cardona                                        Date:  07/18/2025
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 02/03/2023 by  Select one -> Mail (Please specify)_________________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: Covid relief and early contract termination agreement
    
    *****
  • The account number: Unknown 
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 08/01/2025

  Hello,

  Please accept IQ Data Internationals attached response to Mr. ********* complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:07/05/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I'm not responsible for this debt with IQ Data International **** I do not have a contract with IQ Data International **** They did not provide me with the original contract as i requested it.

  Customer Answer

  Date: 07/06/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Ravayia ********, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Ravayia ********:                                            Date:  07/06/2025
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 06/03/2025 by Mail, or Other (Please specify)usps
    
  • The reason why I believe the alleged debt is NOT valid is: I do not have a signature contract or any contract with iq data international inc 
    
    
  • The account number: **********
    

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 07/23/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. ********** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:07/02/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 6/10/25 I was told to call ************** by Arcadia Creekside Apts where I had moved put of on March 25, 2025. When I moved out there were 3 month back utilities charges that were pending due to ******* and ********* take over in January. ****** the apartment assistant manager told me I would be billed sometime mid April. I stayed in touch with ****** but was not told the amount I owed until late April and at that time I was not able to log into the link provided due to I was no longer a tenant. I called ****** to let her know I couldn't get into the link and she said she would check with corporate and let me know. She never let me know. I had been waiting for over 60 days for them to return my security deposit as well which they finally did in early June. It wasn't until 6/10/25 that ******* the leasing agent told me to call the number she provided as they handle all payments after move out. I have never received any correspondence from ******* to date but when I called they stated I owed ****** which was ***** more than ******* had told me I owed in early June. ******* said they mailed 3 letters to me but I have not received any. I verified they had the correct address. I also asked them to send me something via email but was told they couldn't. I paid the ****** that I owed and sent a dispute for the *****. I called ******* again on June 26. 2025 and spoke to ***** as she was the person I made the payment to. She stated that they had approved my dispute and I had a zero balance. I asked again for a zero balance statement to be sent to me and she put me on hold and came back 7 minutes later and said they would send one out June 27th. I have yet to receive any correspondence from ******* and am requesting a zero balance statement be mailed or emailed to me.

  Customer Answer

  Date: 07/03/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Sandy *****-*****, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:  ***** *****-Upton                                          Date:  7__/_3_/_25___
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on _6_/_10_/__25_ by  Select one -> Email, Phone, Mail, or Other (Please specify)__spoke to Katie_______________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: i received the attached email from the apartment complex which states hiw much I owed.
    
    *****
  • The account number: *******
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 07/23/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. ************* complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 07/23/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business, however it is not entirely accurate as I have yet to receive any correspondence from them.  They have previously stated they have mailed several documents but i have received none.  If it wasn't for my filing this complaint against them, I would still not know whether or not the account is still open.  Now that I know othe account is closed In reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***** *****-*****

• Initial Complaint

  Date:06/30/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I AM NOT LIABLE FOR THIS DEBT WITH " OASIS AT SOUTHPARK "I DO NOT HAVE AN ACCOUNT WITH " ********* THEY DID NOT PROVIDE ME WITH ORIGINAL CONTRACT AS REQUESTED.

  Customer Answer

  Date: 07/02/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Kayla ******, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:       ***** ******                                     Date:  _07_/_02_/_2025___
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on _05_/_03_/_2025__ by  Select one -> Email, Phone, Mail, or Other (Please specify)____email_____________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: it is not mine, it must be deleted off my credit immediately. It is not fully verified and the company refuses to fully verify this alleged debt they say I owe.
    
    *****
  • The account number: *******
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 07/23/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. ******* complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:06/23/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The incorrect information has been on my report since August 2022 (don't know when exactly), which I was not aware at first until I submitted a rental application in May ******* understanding is that the ***************** contacted ********* INTERNATIONAL, *** in September 7, 2023, requesting a correction.This is the message from assistant manager:"Hello,Ive sent the corrected ledger to them. I will reach back out to you if they say anything to me."I assumed that it was **************, I submitted a rental application to a different rental company, and they notified me of the issue AGAIN.I contacted them over the phone in May/June 2023.They said that they would correct the issue once they received a call from the ****************** No correction. This company has been destroying my credit. I want them to correct the information immediately.

  Customer Answer

  Date: 06/23/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Kyeongheui ***, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:     Kyeongheui Kim                                       Date:  06/23/2025
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 08/14/2023 by  Select one -> Email, Phone, Mail, or Other (Please specify)__mail and phone_
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: It was an error made by an assistant manager of the ***************** staetd in the manager's letter attached when I filed a complaint. When I contacted Experian and ********** with the manager's letter, the incorrect balance disappeared. However, Equifaxs report appears to still have it because a new credit report obtained by an apartment company I applied to for a unit shows it, the apt management contacted me regarding the issue.
    
    *****
  • The account number: ???
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 07/10/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. ***** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 07/10/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

  I will check with three major credit bureaus in the *************, Equifax, Experian, and TransUnion, to see if the change has been made.

  If not, I will contact BBB and the business.
  
  Sincerely,
  
  Kyeongheui ***

• Initial Complaint

  Date:06/10/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing in response to IQ Data Internationals reply to my original complaint (CFPB Case Number: 250317-19381118), which is both unsatisfactory and non-compliant with federal validation requirements under the Fair Debt Collection Practices Act (FDCPA). *******s claim that documentation sent to me was returned as undeliverable does not absolve them of their responsibility to provide proper validation of the alleged debt. If documentation could not be delivered by mail, why was it not provided through the **** complaint portal in their response? A vague summary or a generic response letter is not legally sufficient to verify the validity of a debt. To be clear: I demanded full validation of this alleged $2,814 debt, including: A detailed breakdown of charges The original signed lease or contract Any move-out statements or final invoices Confirmation from the original creditor, Mountain Valley Apartments I do not acknowledge this debt and fully dispute its validity. Please note that the balance I last disputed of $2814, is now showing $2825 which I have attached proof of this illegal increase. I have no outstanding balance with this apartment complex and believe this is a false and inaccurate entry on my credit report. ** Datas failure to validate the debt per my rights under 15 U.S. Code 1692g and continuing to report it to consumer reporting agencies may constitute willful noncompliance, and I am prepared to pursue litigation if necessary for this unlawful and misleading reporting. I respectfully request the **** to hold ******* accountable and compel them to provide full validation of this alleged debt via this complaint portal, not through failed mailing attempts.

  Customer Answer

  Date: 06/13/2025

  
  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
  
  
       I, Shampayne Selmon, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
  
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
  
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
  
  
  
       Insert Your Name Here: Shampayne Selmon                                          Date:  6__/_13_/__2025__
  
  
  
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  
  
  

  
  
  • I requested the verification of the debt from I Q Data International Inc on _5_/_15_/_2025__ by CFPB and have attached it for reference.
    
    
    
    
  
  
  • The reason why I believe the alleged debt is NOT valid is: I have no outstanding balance with this apartment complex and believe this is a false and inaccurate entry on my credit report. They are also adding fees and interest. In 11/2024 the balance reporting was $2749, as of today 6/13/2025 the balance reporting is $2,825.
    
    
    
    
  
  
  • The account number: The account number reporting on my credit report is IQD0WEH087879****
    
    
  
  

  
  

  
  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 06/27/2025

  Hello,

  Please accept IQ Data Internationals attached response to  complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.