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Business Profile

Pest Control Services

Ecoshield Pest Control SLC, LLC
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

This profile includes reviews for Ecoshield Pest Control SLC, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ecoshield Pest Control SLC, LLC has 2 locations, listed below.

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    Customer Review Ratings

    1.77

    Average of 31 Customer Reviews

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    Review Details

    • Debbie S

      Date: 05/15/2023

      I chose to terminate my account with ******************** for two reasons: The main reason is the constant harassment to pay my bill even though I have given the techs a check each time they came to my home, once time before the service was even started. Rather than checking with their techs, they begin sending e-mails and mail through the **** requesting payment almost immediately and on a daily basis. Repeated attempts to notify them to check with their tech for the check have proven fruitless. I have even received notifications after my check has cleared the credit union. I finally tired of being accused of being in arrears and asked to terminate my account. I have not received a reply as yet to my e-mail requesting termination, nor has anyone reached out to me to try to correct the problem.The second reason for terminating the service is that I believe I am being overcharged for the service rendered. Only the last two times a tech has come to perform the service has the tech spent more than 5 minutes at my home. As a result, I have continued to have problems with pests they supposedly took care of.

      Ecoshield Pest Control SLC, LLC

      Date: 10/16/2024

      Hi Debbie,

      Thank you for sharing your experience. We understand your frustration with both the billing issues and the effectiveness of the service. At Ecoshield Pest Solutions, we aim to ensure that payments are processed accurately and that services are performed thoroughly. We regret that your experience did not meet these expectations, and we want to address the issues you’ve raised.

      Please reach out to us directly at [email protected] so we can investigate the billing concerns, ensure your account is properly handled, and review the quality of service provided. We appreciate your patience and the opportunity to make things right.

      Customer Feedback Team

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