Business Profile

Pest Control Services

Hawx Services, LLC

Headquarters

Complaints

This profile includes complaints for Hawx Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

1,866 total complaints in the last 3 years.
301 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:09/26/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Account # ******: This is our account. This pest ********************** was payed in June of 2023 just like the last year of payments. They came out and literally took a brush and just brushed cob webs from the outside of our house and called that pest control. Then the July payment was not able to go through so they didn't come out but then charged us 160 for July and august and still never came out. They then reached out and said we owed for September 80+ dollars when we never even were serviced for the last two months. My husband spoke to the "account manager" who told him they will not come out until September is paid for even though they charged us for the last two months and would not make up for those stolen payments. My husband then stated he would like to cancel the contract due to their theft and noncompliance. The "account manager" then said they would not cancel until September was paid off and they still weren't going to come out. He asked to speak to someone hire in the chain of command. This "account manager" stated they aren't allowed to send calls to them and would not give my husband any further information. Now looking at the amount of complaints about this company we truly regret signing up for the theft and non compliance they take part in.
Business Response
Date: 09/26/2023
Dear *******,

We do apologize for any inconvenience or frustration this may have caused you. This is our busiest time of the year. After reviewing your account it looks like your concerns have been resolved. If you have any other questions or concerns please give us a call ************.

Thanks,
The Hawx Team
Initial Complaint
Date:09/25/2023
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I signed a one year contract in May of this year. Since then my finances have changed and I can no longer afford the service. I was told (and it is in contract) that I could cancel early for a $199 cancelation fee. I need to do this. From what I can tell, you can not call and cancel nor is there a way to do it online. You have to send a cancelation to headquarters. All of this is fine, I just can’t figure out where to find the cancelation form! There is a “chat” on the website that never loads. It shouldn’t be this difficult to cancel services. The practice seems predatory.
Business Response
Date: 09/26/2023
Dear *****,

We do apologize for any inconvenience this may have caused you. This is our busiest time of the year. After reviewing your account we have added the $199 cancellation fee and closed your account. Your account is closed and you will no longer receive services. If you have any other questions or concerns please give us a call at ###-###-####.

Thank you,
The Hawx Team
Customer Answer
Date: 09/26/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***** ********
Initial Complaint
Date:09/25/2023
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Made an unauthorized charge to my account after I called them and canceled service after my one year agreement. At no point in time did I authorize this. Hawx refused to return funds.
Business Response
Date: 09/26/2023
Dear ******,

We do apologize for any inconvenience this may have caused you. This is our busiest time of the year. We cannot pre-schedule cancellations, and you would have needed to call in after the last service. We will not be able to refund any charges, you had called in to cancel the day after the payment was made. If you have any other questions or concerns please give us a call ************.

Thanks,
The Hawx Team
Customer Answer
Date: 09/26/2023

Complaint: 20652296

I am rejecting this response because:
Initially agreed to a 1 year agreement to have 4 services performed every 3 months. The fourth service was never performed and we were billed. Upon calling them to either get the service or our money back they agreed to come out and perform the service. However to get what was already paid for hawx choose to do this under their warranty, which unbeknown to us re-activates the account, they never did the fourth service so what exactly were they doing warranty service on? On 9/24/23 we were charged again with no service performed. I called hawx to get my money back and hawx refused, knowing that they hadn't performed any service. This is blatant fraud. I will also be contacting my state's Attorney General.

Sincerely,

***************************
Business Response
Date: 09/27/2023
Dear ******,

We do apologize for any inconvenience or frustration this may have caused you. This is our busiest time of the year. After reviewing your account it looks like your concerns have been resolved. You were refunded $134.89 on 9/26/2023. Please keep in mind it could take seven to ten business days to reach your account. If you have any other questions or concerns please give us a call ************.

Thanks,
The Hawx Team
Customer Answer
Date: 09/28/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***************************
Initial Complaint
Date:09/25/2023
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have used this co for almost two yrs. We were moving over a month ago. I tried & tried to call to cancel services, they will not answer phone or call me back so I emailed to cancel my service & removed my card , now they are billing me. I emailed them again siting the email I had sent them a month ago to cancel , they said s/o has to speak to me. They will not call me , I continue to sit on the phone for an hours a day (all the free time I have !!) sitting in hold currently I’m at 20 mins.
If your calling billing they answer immediately otherwise no answer.
Business Response
Date: 09/25/2023
Dear ****,

We do apologize for any inconvenience this may have caused you. This is our busiest time of the year. After reviewing your account it looks like you have fulfilled the agreement. We have removed the unpaid balance. Your account is now closed and you will no longer be receiving services. If you have any other questions or concerns please give us a call ###-###-####.

Thanks,
The Hawx Team
Customer Answer
Date: 09/25/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

* ******
Initial Complaint
Date:09/25/2023
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I requested a quote from Hawx Pest Control I don't have exact date. But I was told $30 dollars for Pest control and $40 for Rodent treatment they said if I'm not happy with their service I can cancel at anytime but in order to start service I must sign a paper, nevertheless they said is a contract. They also said they'll call me every 3 months to set up a ************* to come, they never call me to do service I'm the one calling them to come out and when I ask why no one never calls me they said we're sorry it will never happened again still no call. I have Rodent Baits that has not been filled up and ants walking in lines all over the place. Rodents getting inside etc. They're very quick withdrawing my money from my credit card though. This morning I called to cancel because I don't feel they're doing a good job nor communicating properly. Now when I spoke to ****** she said i'll have to speak to customer solutions to cancel. I left my call back number for them to return my call. All in a sudden I was called back by someone named ****** and he's only giving me the runaround and won't let me speak to higher management said he's a customer solution manager but I wasn't agreeing with him telling me I have a contract and if I cancel I'll owe $499. Dollars I told him everything they did not comply with and I'm never getting a call unless I makes the call, he said he'll email my signature contract. They lies and never be upfront to customer about signature telling you that you can cancel without any problem when they want your business. After at the end you're surprised with a big bill. Smh. I told **************'m not paying that bill because they weren't truthful to me at the beginning and I hang up the phone since he wasn't transferring me to a management he then call me back harassing me about how much I owe them to cancel so I hang up again and blocked his number.
Business Response
Date: 09/25/2023
Dear *******,

We do apologize for any inconvenience this may have caused you. This is our busiest time of the year. Upon signing the agreement, you had received a copy of the service agreement in an email. In the agreement it explains the monthly fee and the early termination fee. To rectify the situation we remove $199 of the early termination fee. You are responsible for the remaining balance of $300. Your account is closed and you will no longer receive services. If you have any other questions or concerns please give us a call at ************.

Thank you,
The Hawx Team
Customer Answer
Date: 09/25/2023

Complaint: 20651277

I am rejecting this response because: they just sent me a email with my signature. Regardless of that when they ask me to sign it was a docu sign not stating a contract and like I mentioned before the service I asked about cancelation and they never mentioned any cancelation fees. Plus you'll wasn't communicating with me about treatment on my property. ALL YOU'LL CARED ABOUT IS TAKING MY $70 DOLLARS MONTHLY WITHOUT DOING ANY SERVICE OR CONTACTING ME!!! I OWES NOTHING AND I AM NOT RESPONSIBLE FOR ANY BALANCE...

Sincerely,

*****************************
Business Response
Date: 09/26/2023
Dear *******,

We do apologize for any inconvenience this may have caused you. This is our busiest time of the year. Upon signing the agreement, you had received a copy of the service agreement in an email. In the agreement it explains the monthly fee and the early termination fee. We have removed the early termination fee for the general pest subscription for $199. The early termination fee for the rodent is $300. We will remove half of the fee. Your account is closed and you will no longer receive services. If you have any other questions or concerns please give us a call at ************.

Thank you,
The Hawx Team
Customer Answer
Date: 09/27/2023

Complaint: 20651277

I am rejecting this response because: they just sent me 2 contract yesterday. Never before I saw one.

Sincerely,

*****************************
Business Response
Date: 09/27/2023
Dear *******,

We do apologize for the confusion. We have resent the agreements for you to review. You had been sent the general pest agreement on 11/17/2022 it was viewed at that time and then the rodent agreement was sent and viewed on 11/29/22. We have removed $349 of the early termination fees. You are now responsible for the remaining $150. Your account is closed and you will no longer receive services. If you have any other questions or concerns please give us a call at ************.

Thank you,
The Hawx Team
Customer Answer
Date: 09/27/2023

Complaint: 20651277

I am rejecting this response because: I've never heard about that. They told me I was not bind to any agreement nor I wasn't told about any contract. All they told me is that if I'm not satisfied with the service I can cancel at anytime if I'm not happy with their service, which I'm dissatisfied because no one never calls me when is due for service I'm the one who's calling you guys for service every 3mo. You'll promise to call but you'll never have and when I ask them why they never call they said we're sorry it won't happen again. But they still never call but they were taking the money every month non-stop. Many times I've gone to the store to buy my own treatment and take care of it myself. I was still waiting for them to call me for last month we're now in the 4th month so I called and canceled. Those technicians was mostly on their phones with personal calls and walking taking pictures without doing anything not paying attention to their jobs, sometimes the rodent boxes are empty and ignored then I have to call you guys and ask for them to send someone else to correct what they didn't do and the other person who comes out after the 1st one see that no one check the black boxes and no bait in it. This has happened multiple time.

Sincerely,

*****************************
Business Response
Date: 09/29/2023

Dear *******,

We do apologize for any inconvenience this may have caused you. We are sorry to hear you are not happy with the services. We do not call customers to remind of appointments. We schedule the appointments every three months. And if you are having ******** issues in between the services we will come out for a warranty service, and that appointment will need to called in to be scheduled. To come to a resolution we have removed $349 of the early termination fees. You are responsible for the remainder $150. Your account is closed and you will no longer receive services. If you have any other questions or concerns please give us a call ************.

Thanks,
The Hawx Team
Customer Answer
Date: 09/29/2023

Complaint: 20651277

I am rejecting this response because: like I said no one never calls me to set up my appointment every 3mo you guys is who forget to call and set up the appointment. When I ask they said they are sorry and it should never happen and that it won't happen again. I'm also dissatisfied with the poor service and no communication from them whatsoever so I don't owe anything. You'll never forget to withdraw that $70 dollars every month but you forget everytime to call and set up my service treatments.

Sincerely,

*****************************
Business Response
Date: 09/29/2023
Dear *******,

We have carefully reviewed your account and you recieved Three General Pest Control services, Three Rodent Services and Five Warranty Services. Every service we performed at your home, we sent out reminders for them VIA email and text message, And we can see they have been viewed. We will not be able to refund any charges and you are responsible for the $150 of the outstanding balance. The account has been closed and you will no longer recieve services from us. This will be the last response from us.

Thanks,
The Hawx Team
Initial Complaint
Date:09/24/2023
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We previously wrote a complaint because we couldn't close 2 accounts at 505 Oakbrook and **** *** ***** in June 2023. The issues were resolved in July, thank you. However, we were billed $60.00 recently. I called a few times to try to resolve this issue, but the reps said the computer billed us because they didn't show **** *** ***** closed. This account was supposed to be closed in June, but we had to reopen the complaint for this to happen. We tried many times to call the ********** office with the same problem of being left on hold for as long as an hour and then the line hangs up.So, we believe the account should be credited to delete the charge of $60.00 because the account was supposed to be closed in June. This seems to be the only way we can connect properly with Hawx.Thank you.
Business Response
Date: 09/26/2023
Dear ****,

We do apologize for any inconvenience this may have caused you. This is our busiest time of the year. After reviewing your account it looks like we will be able to remove the remaining balance .We have scheduled for the termite bait stations to be removed on September 28. If you have any other questions or concerns please give us a call ************.

Thanks,
The Hawx Team
Customer Answer
Date: 10/05/2023

Complaint: 20649985

I am rejecting this response because:Thankyou, I receive daily texts and calls about a $60 balance. Please clarify the balance is now 0$ so I can respond to your collection team
All baits have been removed in July /August
Sincerely,

***********************
Business Response
Date: 10/05/2023
Dear *****,

We do apologize for any inconvenience this may have caused you. After reviewing your account further it looks like the account is already at a $0.00 balance. Your account is closed and you will no longer receive services. If you have any other questions or concerns please give us a call ************.

Thanks,
The Hawx Team

Customer Answer
Date: 10/05/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***********************
Initial Complaint
Date:09/22/2023
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
A salesman came to our door, claiming there was an amazing special and they had multiple clients in our neighborhood. We signed up. We were completely lied to about what we would receive. A tech came out a few days later and was here for literally 5 minutes, he was asking me what to do, and he did not leave any documentation of service provided. Nothing got better after whatever he did/sprayed. We have tried to call **** times and can never get a hold of someone. At this point, we want our money back and account closed ASAP. This is the most unprofessional business I have ever dealt with.
Business Response
Date: 09/25/2023

Dear ****,

We do apologize for any inconvenience this may have caused you. This is our busiest time of the year. After reviewing your account further it looks like we will be able to refund you $182.99. Please keep in mind it could take seven to ten business days to reach your account. Your account is closed and you will no longer receive services. If you have any other questions or concerns please give us a call ************.

Thanks,
The Hawx Team
Initial Complaint
Date:09/22/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have been trying to cancel my pest service for several months now. They finally called and said since your last month of the 12 months contract is august and you already paid would you like for us to service your address I said sure. They serviced my home in august and I requested they cancelled my service. I was just billed again in September. I called and they said I never called again to cancel service so they billed me again. I again cancelled service and requested they refund me for the service and they said they will not refund me even though my house will not be serviced
Business Response
Date: 09/22/2023
Dear ****,

We do apologize for any inconvenience this may have caused you. We cannot pre-schedule cancellations and would need to call in after the final service. We will not be able to refund the charges. Your account is closed and you will no longer receive services. If you have any other questions or concerns please give us a call ************.

Thanks,
The Hawx Team
Initial Complaint
Date:09/21/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hawx showed up and the sales person explained a quarterly contract for $59.99 per quarter and I can cancel anytime. When I get charged just one month after the initial service I realized that I was not told the truth. I called in to cancel the service but only to find out there is a $199 cancellation fee which was not explained to me either. I am currently reporting fraud charges to my credit card company. So for 1 spray for bugs, I was charged $59.99+$59.99+$199=$318.98. I searched for their reviews just to found out a lot people in my shoes.
Business Response
Date: 09/22/2023
Dear ****,

We do apologize for any inconvenience this may have caused you. This is our busiest time of the year. Upon signing the agreement, you had received a copy of the service agreement in an email. It was viewed on August 21. In the agreement it explains the monthly fee and the early termination fee. We do monthly payments instead of one bigger quarterly payment. To rectify the situation we will refund half the early termination fee in the amount of $99.50. Please keep in mind it could take five to seven business days to reach your account. The payments made will not be refunded, the amount that was paid covers the cost of the one service. If you have any other questions or concerns please give us a call at ************.

Thank you,
The Hawx Team
Customer Answer
Date: 09/22/2023

Complaint: 20636661

I am rejecting this response because:
The agreement is totally different than what the salesman has said. The sales techniques used here is morally wrong. You simply banked on people's trust and won't review the length document to sign. I didn't click and sign the document. It was handed to me by *************.
I won't settle for anything less than a full refund.

Sincerely,

***************
Business Response
Date: 09/25/2023
Dear ***************,

We do apologize for any inconvenience this may have caused you. After reviewing your account it looks like you have been closed out. We will not be able to refund any other charges, we have provided a service. We have refunded half of the early termination fee to rectify the situation. If you have any other questions or concerns please give us a call ************.

Thanks,
The Hawx Team
Initial Complaint
Date:09/21/2023
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am writing this on behalf of my mother. My mother signed up for pest control services around 9/2/22 and she has not been receiving the services she paid for. The last time my mother’s house was serviced was December of 2022, yet Hawx has been charging her debit card every month since. I tried calling their phone number back in August when I realized she was being charged every month and was on hold for over 3 hours. When someone finally answered, she told me that services had not been provided since December and that she was going to transfer me to their “accounts specialist” because I felt like my mother deserved a refund. However, no one ever came to the phone and I was on hold for them for over 2 hours. I told the original customer service rep that we wanted to cancel the services, but they were not cancelled. I called again and this time I got a confirmation email dated 8/16 that services would be canceled once they called my mother’s phone to confirm cancellation. However, my mother was on the phone with me and the first customer rep and my mother made it very clear she wanted to cancel the services. My mother is 72 years old, and I feel like this company is targeting the elderly. I’ve emailed the Hawx customer service department, I mailed a copy of my email to their home office, I removed my mother’s debit card information from her account online and I put a stop payment through the bank, and somehow they keep charging my mother’s account! On top of all that, Hawx had the audacity to charge my mother’s account AGAIN the beginning of September (9/2) and then subsequently charged her account THREE MORE TIMES yesterday (9/20) (yes, three different charges of $39.99 in one day)! I am livid!! My mother is on a fixed income and this is not acceptable. I demand my mother be given a refund for all the months she did not receive services. I don’t know what kind of business this company is running, but this is terrible and they ought to be ashamed of themselves!
Business Response
Date: 09/21/2023
Dear *****,

We do apologize for any inconvenience this may have caused you. This is our busiest time of the year. After reviewing your account further it looks like we have refund you the $117.97 on September 19. Please keep in mind it could take seven to ten business days to reach your account. Your account is closed and you will no longer receive services. If you have any other questions or concerns please give us a call ###-###-####.

Thanks,
The Hawx Team

Customer Answer
Date: 09/21/2023

Complaint: ********

I am rejecting this response because:
I see where the three (3) random (and completely unauthorized) payments of $39.99 each have been credited back to my mother’s account (thank you); however, I still
believe you owe her more of a refund.
You have not provided her service since December of 2022 which is 9
months ago. I think it only fair that
you refund her for at least half of that time which would be an additional four
and half months’ worth of services ($39.99 x 4.5 = $179.96).

Sincerely,

***** *******
Business Response
Date: 09/21/2023
Dear *****,

We do apologize for any inconvenience this may have caused you. This is our busiest time of the year. We have tried multiple times to service the home and was told the customer moved. We have called many times to get the new address to service the new house. If we refund anything more you will be subjected to early termination fee of $199. Your account is closed and you will no longer receive services. If you have any other questions or concerns please give us a call at ###-###-####.

Thank you,
The Hawx Team
Customer Answer
Date: 09/22/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and although the response is not necessarily satisfactory to me, I will accept it as long as no additional charges are billed to my mother's account.

Sincerely,

***** *******

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Hawx Services, LLC is BBB Accredited.