Complaints

This profile includes complaints for Pompa Program's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Pompa Program

  233 W 12800 S Ste 101 Draper, UT 84020-7763

• 

  Pompa Program

  1526 Ute Blvd Park City, UT 84098-7522

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:09/27/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I contacted Dr P's (if he's even a real doctor) on Sept 13,under the assumption,based on his webinar presentation,that i was paying for a cellular inflammation test AND a consult w Dr. P**** himself to evaluate my situation.
  I had to reschedule bc i forgot i had a prior engagement so did so but got an instant email for the initial date and not the new. Then,received an email from some Josh W***** guy stating i would have my assessment w him instead of the actual Dr. The email also stated i needed to complete the assessment i already did upon purchase-how would they not know if it was part of the purchase? It also stated in my email that i'd purchaded a thyroid test and not a cellular inflammation test. I've been seeing an endo for 40yrs and regulatly have my thyroid tested. That is NOT what i was supposed to be ordering. At thr hopes I was wrong w what my gut was now hinting at (that i"d neen scammed) i fecided to do the test anyhow,since my assessment appt is supposed tp be this evening. My test,upon taking it,even w one or 2 drops of urine,came out the reddest possible and is beginning to feel like a sure scam. Pay $167 and send cheap test that everyone comes up the worst on just to pitch them a high priced program. After doing a little digging around,albeit,maybe what i should've done more of initially, i find everyone seems to indeed come out the same. This docyor promotes himself as an MD..not sure he is now...AND cons based on being a christian,playing on people's beliefs that he's honest,based on that. No clue who the Josh guy is,that i'm now supposed to meet w instead of the doctor but guessing a sales rep. I want a refund of this scam price and a warning put out for others,seeking help for themselves,that this guy is a scam artist. You will NOT get an appt w the actual doctor,nor the test you thought you were getting.

  Business Response

  Date: 09/27/2023

  Hi ******, we apologize for the less than satisfactory experience you had
  with our services. Your concerns have been heard, and we are here to address
  them.
  Firstly, please note that we have processed a refund for you in accordance
  with our 100% money back guarantee. A copy of the receipt has been attached for
  your reference. It may take 5-10 days for the refund to be reflected in your
  account.
  
  Regarding your order, we understand there was confusion surrounding the
  specific tests and consultations you were expecting. We would like to clarify
  that the product description and details can be found on our website at *************************************************************.
  We assure you that we provided what was advertised.
  
  We would like to clarify that Josh W***** is one of Dr. P****'s experts. Dr.
  P**** has carefully assembled a team of highly trained professionals who work
  directly with clients, ensuring that the highest standard of care is provided
  within their respective areas of expertise. As a doctor, Dr. P**** strictly
  adheres to his scope of practice, delivering accurate and effective guidance to
  his trained professionals. During the consultation process, clients have the
  opportunity to work one-on-one with one of Dr. P****'s experts to determine if
  this approach aligns with their needs.
  
  We apologize for any confusion or mix up with your order. We take your
  feedback seriously and will use it to improve our processes moving forward.
  Once again, we apologize for any inconvenience caused. If you have any
  further concerns or questions, please do not hesitate to reach out to us.
  

  Customer Answer

  Date: 09/27/2023

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because: I would like to wait and see that their response of a refund of the money i was scammed out of is actually refunded. At this point,I have been given a notice it will be refunded but the tranaction has not cleared. I will give my approval of resolution once it has in 3-5 business days,according to the email sent to me earlier today. 
  
  
  
  Sincerely,
  
  
  
  ****** *****

• Initial Complaint

  Date:09/15/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Sept. 8, 2023, date of transaction. Amount $167.00.
  Dr. P**** sent this urine test to do first thing in the morning. Wait 2 mins text them a picture of the bottle of urine to see what color. Then the next day was my appointment and was told to make sure you had that test with you. I had filled out a 65 questions before hand twice because right before my call they text and said they did not get them. When the call starts I expect the person to tell me more about what’s my problem and that’s not really what they do, they are more concerned if you can pay the $8000.00 but if you sign up right away then they will a rebate to help you with the cost. He even tried to tell me I can finance this through American Express and it would be a soft hit on my credit. That’s a lie. There was no type of degree this person had or even showed you. But at the beginning of the call he said out of thousands that sign up for their program only about 800 get accepted in their program that’s how demanding their program is and getting to the root of the problem and the cells. They never ask for me to send the urine test to them or anything, but they are going to expect me in their program but I’m the beginning of the call it wasn’t that easy to get accepted……I believe this is a scam and people need to know. I want my refund of $167.00, because the test did nothing and they don’t even use it, it turned dark pink immediately which I thought was weird from the beginning and then I just text a picture to them.

  Business Response

  Date: 09/20/2023

  Hi *******, thank you for bringing your concerns to our
  attention. We are sorry that you didn’t find value with your experience and
  purchase. A refund has been issued per your request, a copy of the receipt has
  been sent to the email address on file, as well as attached to our response.
  Please note that it may take 5-10 business days for the refund to be reflected
  in your account. We sincerely apologize for any inconvenience caused during
  your experience. We wish you the best in your journey to better health.

• Initial Complaint

  Date:09/06/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dr P**** was supposed to give me a urine test in order to detect and explain where my health problems are emanating but instead I was given a test that explained absolutely nothing and merely showed red color in a solution. There was no explanation given, only a sales pitch for an $8000 program to follow which again had no explanation as to how it was going to help me nor what my health issue was. This is in my opinion a scam, as I am the mother of 2 physicians! I am seeking a refund of my $167.00 paid to Dr P****.

  Business Response

  Date: 09/20/2023

  Hi ********, thank you for bringing your concerns to our
  attention. We are sorry that you didn’t find value with your experience and
  purchase. A refund was issued per your request on September 8, 2023. I have
  attached a copy of the email from the initial refund to this response. Please
  note that it may take 5-10 business days from the initial refund date for I to
  be reflected in your account. We sincerely apologize for any inconvenience
  caused during your experience. We wish you the best in your journey to better
  health.

• Initial Complaint

  Date:08/14/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I believed the tests I was purchasing would provide specific details/indicators of neurotoxicity and inflammation in my cells, not that the test would only indicate generalized inflammation, which I'm already sure I have. I did not realize recommendations would be coming from a questionnaire. I have already completed plenty of questionnaires in books Ive purchased and per similar programs, and am knowledgeable as an RN. I really believed these tests would be more specific. In addition, oddly, on my receipt the test was called a Thyroid Inflammation test. Which I had no intention or interest in purchasing. So that was further confusing to me. I am requesting a refund, for these reasons. These items were duplicative for me, I feel it could be communicated more clearly, what exactly is being purchased.I don't doubt that Dr. ********************** has a wealth of information and good intentions to share with others and would be a good starting point for many. I just believe this is not for me. I have been beyond this point in my wellness journey ad am not looking to repeat it. I have not received the test nor completed the questionnaire or call it should be simple to agree to my request.Thank you.

  Business Response

  Date: 08/15/2023

  Hi *****, We sincerely apologize for any frustration or inconvenience caused, as it is never our intention to provide a negative experience. We appreciate your understanding and hope to have the opportunity to serve you better in the future. To initiate the refund process, we kindly ask that you reach out to our customer support team at ******************************** They will assist you in resolving your request for a full refund promptly. Thank you for sharing your concerns with us, and we wish you the best in your ongoing wellness journey.

  Customer Answer

  Date: 08/18/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

  I did email them as requested but haven't yet heard back. Maybe it was because I missed this step of accepting their attempt at resolution.

  
  Sincerely,
  
  *********************

• Initial Complaint

  Date:08/13/2023

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am 65 years old. I was convinced after watching a presentation that it would erase my current health issue. After all, Dr. P**** said that he had been working with physicians for years (first lie, he did and they kicked them out). I took the urine test home without returning it to the lab (strange). I filled out the health assessment test and received an email confirmation that it was completed. I had my Zoom appointment with a Doctor on Aug 12, 2023 (I don't want to name him here, but I have the name). I was excited to find out what would come out of this appointment. I was deceived. The dr. received the assessment almost blank (funny because I spent nearly 45 minutes filling it out). I thought he would reschedule our appointment due to his need for more information about my health. He did not and said that we would go through them all during the appointment. During a couple of hours, I could barely explain the details of my health issue, and he seemed uninterested. He described a few things and tested me on them. I was interviewed to see if "I" would fit their program! When I replied that I was always skeptical, he almost turned me down. So, I changed my tune and convinced him I wanted to continue. He then showed me some slides that would not be emailed. Suddenly, here it came. I had two ways of paying for something I started to believe was another scam (for the lack of words). The total price was nearly $8,000 with a discount if you pay upfront, nothing in writing, all verbal. He pressured me to make some payment, but I said I had to check my credit cards to find the best way to pay for that expensive "thing." That is a lot of money the insurance won’t reimburse. When I asked him about his credential, I had a vague answer. If you look at his profile, there is NOTHING about Dr P**** on his FB page. After that fiasco, I began to look into it. Come to find out that the urine test was not legit, that all customers had the same results, and that the consultation was a sales pitch. I want my $167 refund. To top it off, the sales pitch starts with, “We are a Christian base company”… shame on you!

  Business Response

  Date: 08/14/2023

  Hi ********!
  
  Thank you for sharing your experience with us. We deeply apologize for the disappointment and frustration you experienced during your interaction with our program and the team.
  
  We understand your concerns about the communication and the process you encountered, and we regret any misunderstandings that may have arisen. It is never our intention to mislead or deceive our customers.
  
  We appreciate your feedback regarding the urine test and the consultation. Rest assured, we take all customer feedback seriously and will address these issues internally to improve our services.
  
  To address your specific concerns, we are glad to inform you that a refund of $167 was successfully processed on August 8, 2023. This refund should be reflected in your account within 5-10 business days. However, if you do not see the refund within that timeframe, please do not hesitate to contact us at *********************. We will gladly look into the matter and ensure the issue is resolved to your satisfaction.
  
  Once again, we apologize for any inconvenience caused, and we appreciate your feedback and understanding. If you have any further questions or concerns, please feel free to reach out to us at any time.
  
  Thank you for your time and patience. We wish you all the best in your continued health and wellness goals.

• Initial Complaint

  Date:08/05/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am frustrated that I cannot speak to a customer support agent through this company. I have had difficulty in using the links that they sent to me, and without being able to use said links (button) their services cannot be rendered, and my money will have been wasted entirely. They are to send a test kit which I will return unopened. I just want my $ refunded.

  Business Response

  Date: 08/10/2023

  Thank you for bringing your frustrations to our attention. We apologize for the inconvenience you've experienced in trying to reach a customer support agent and the difficulty you've encountered with the links provided.
  
  We understand the importance of being able to access the links in order to fully utilize our services. Rest assured, we are here to assist you in resolving this issue promptly.
  
  So that we can expedite the resolution process and process your refund as requested, please contact us by sending an email to ******************************* and we will process your request immediately.
  
  Once again, we apologize for any inconvenience this may have caused you and we appreciate your patience as we work towards rectifying the situation.

• Initial Complaint

  Date:07/28/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I heard about the Pompa Program on ********* As someone who has been diagnosed and dealing with this autoimmune disorder for years, desperately looking for some sort of solution.. I now look back and feel that this is was a set up from the start. I watched the webinar, was drawn in by the pitch and even the promise that this condition could be cured with their help. I purchased a test for my self and a couple family members, scheduled the initial appointment and read/watched all of the required material.. was really looking forward to the possibility of getting this help. My family and I had an unexpected issue come up so I followed all of the necessary steps with their NON medical professional to reschedule my appointment for the following week. Was a little weary since all of the emails and texts I got after were still referencing my initial appointment time.My family members and I all took our tests the same morning and all 3 tests immediately turned dark red. We thought that was strange considering we all have different health scenarios and it seemed very unlikely wed get the exact same results. After researching to see if any other people had similar results, it appears that the test is not legit. That everyones test gives the same results in order to draw you into their program even further. They fool you with a simple pH test. I feel so disappointed and upset that this company would prey on people genuinely looking for help with their health conditions. I hope others out there see this review before they waste their time and money. This is a total scam and I want a refund.

  Business Response

  Date: 07/28/2023

  Good Morning Madison,

  We received notice of the BBB complaint you filed with a request for a refund.  
  
  I understand your concerns surrounding the accuracy of the meta-oxy test.  The test looks for Cellular Inflammation, not toxicity.  Since there are many factors that drive Cellular Inflammation, including diet, it is not unusual for people to have similar results.  The amount paid was not only for the meta-oxy test, but also the specific analysis for the *** responses, which are individualized per person.  We use the combination of the meta-oxy test and the *** to proceed with the best option of relief for each person.
  
  I see that your call had been rescheduled for 8/4.  We do offer a 30-day satisfaction guarantee on these consultations so there are two options.  1) We can go ahead to cancel that call for you and process the refund, or 2) you can keep the call and if after you do not see the value, we can process the refund at that time.
  
  Please let us know how you would like to proceed. 

   

• Initial Complaint

  Date:07/23/2023

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  After coming across the Pompa program on social media, watching many videos, listening to the hour long webinar, and debating if I could even afford to invest in myself, I was excited to just go for it. I purchased the Pompa program. I did everything I needed to do and scheduled my consultation. Almost immediately someone from Pompa texted me to me to say they double booked and needed to reschedule my appt. Meanwhile my email was telling me my appt was still the original time and date. After feeling suspicious about this, I started reading reviews that were not provided by the company themselves. The results were unsettling. I’m afraid this is a scam.. the consultation sounds like it’s gonna be a sales pitch, the $170 something dollars is just the beginning. I am literally a victim to social media targeting me for having a medical condition. I’d really love to have my money refunded. Shame on this company for making a cash cow out of peoples really life issues.

  Business Response

  Date: 07/24/2023

  Hi ******,  our apologies about that double booked mishap, we work diligently to keep those things from happening and understand how frustrating that can be.  We have you scheduled for 7/27 this week, as you mentioned you no longer want to attend that call.  
  
  Per our refund policy, we will gladly honor the 30 day refund if you email ********************* with your Order information"
  
  
  

  Customer Answer

  Date: 07/24/2023

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  

  Although, I still feel like patrons should be weary of this organizations cost that they are not up front about, they did refund my money. 

  
  
  
  Sincerely,
  
  
  
  ****** **********

• Initial Complaint

  Date:05/17/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We signed my wife up for the program and after 3 months my wife did not feel any improvement in her health and the program payments were becoming onerous. We asked to opt out of the program by phone conversation and email, but were told we were responsible for the full program cost. We have disputed this, but Pompa Program has deducted as much as they could withdraw from our bank account using my debit card number without my authorization. We believe this program to be a high cost trap for the uninitiated. We believe potential customers should have full financial disclosure of excessive terms and conditions and complete lack of any recourse for unsatisfied customers.

  Business Response

  Date: 05/17/2023

  Good Afternoon,

  We have reviewed your complaint and the emails on your account.  Our Accounts team was doing what they can to take into consideration your financial situation, we were extending the offer to take smaller payments on the balance due per your contract.   As you have now filed a dispute, we have to ride out the dispute process that can take up to 45 days to resolve.  We would ask that you remove the dispute so that we can escalate your case for consideration to leadership and resolve the matter vs waiting out the dispute process.  Per the contract they are obligated to follow policy.  We can take a deeper look at your time with ** and review coach calls etc. to take into consideration a potential settlement. We will reach out to you directly be end of day.

  Customer Answer

  Date: 05/17/2023

   
  Complaint: 20070792
  
  I am rejecting this response because: The Pompa Program response is vague regarding any specific resolution results. The Program has only begun to take our problem with them seriously since our complaint was filed. We will be happy to review any specific proposals they may provide to resolve our complaint. 
  
  Sincerely,
  
  ***********************************

  Business Response

  Date: 05/18/2023

  As per email sent this morning 5/18/2023 Settlement Agreement is being sent for consideration.

• Initial Complaint

  Date:05/15/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was very clear with the Pompa Program that I have struggled ever since a surgery "tipped my bucket," as their jargon goes, to take supplements. I said that sleep was the biggest problem for me, and everything else was secondary. I also mentioned Lyme disease at high levels, and explained that I knew about diet and all else that was part of the program. They insisted this was different and safe, and that sleep was usually one of the things to return. I ended up with total insomnia, massive acne which hasn't gone away in 6 months, and dangerously high folate levels. I did everything the non-medical coach said, and when I said look, I am getting worse here, she insisted it was normal. it is not normal not to sleep more than 2 broken hours a day. This will wreck anyone. The EXTREME HAIR LOSS and acne was also a sign of massive hormonal disruption, which is also a sign of danger. A blood test revealed that the non methyl folate was causing toxic levels of folate in my blood. I also gained 20 pounds during this process supposedly eating well. It is not for people with severe dusautonomia. it is probably great for people like Pompa who have mercury poisoning from fillings and certainly, those who eat an ******** diet stand to learn from the materials, which told me nothing I didn't know well. They also wouldn't accept my posts on the ******** forums saying it was not the right material, but I didn't have any questions that resembled the usual about coffee brands, products, and bile pushes, I jsut didn't. The coach's advice was dangerous, and I have been bed ridden since then. I merely asked the company for a 50% refund which is still an exhorbitant loss of $4,000. But now I would like it all back plus feel I need a lawyer if they don't come through. I simply need the money for real medical care. Also, they said get a doctor, so I got one who is integrative, and he said you need to stop, you're getting worse and worse as thought I didn't know. But they told me to continue

  Business Response

  Date: 05/16/2023

  Good Day,

  Our records show that you graduated from the program as of December 2022.  At the time of graduation the Pompa Program there was no mention of a refund.  Customer service, shipping and coaching teams has done all they could with your existing health conditions to recommend protocols that would aid in your healing journey.  As per the contract you signed, Pompa Program does not guarantee results and is not liable for clients' health.  We do not claim to diagnose or cure our clients, and the recommendations made by your coach are recommendations not requirements.  You have already received all services and supplements, and it is well past the timeframe in which we could offer a refund. (We are not able to take the supplements back as its been past 30 days, almost a year since signing up)  You do however still have access to the portal and all its resources, and this access will remain for your lifetime.  The request for a 50% refund will require some additional research and considerations by leadership.  It would not serve either party to continue with legal threats as there is plenty to be considered regarding your time with **.  We will reach out via email by end of day tomorrow 5/17/2023 with a response on your request for refund.

   

  Customer Answer

  Date: 05/16/2023

   
  Complaint: 20062499
  
  I am rejecting this response because: Guarantee or not, the level of so-called, medically presumptuous and dangerous "coaching," which was not even interacting coaching but a regurgitation of the information in the portal, this product was not only neutral, but harmful. It also doesn't prepare you for the thousands of extra dollars and hundreds of hours you are to spend on other supplements and treatments. There was NO facilitation to even get those treatments, what with my medical limitations which were stated up front. I also was unable to benefit from the online group and found it emotionally abusive to be told again and again to "watch my questions" as though I was not appropriate in asking information or expressing my difficult and dangerous reactions to the protocols for they would "scare or disturb other clients." If my truth is scary, then the program was toxic for me. There was nothing delivered, and as I was clear, I do not want access to the portal as the whole process was damaging to my health. it is medically unethical to sell a product to a person like a used car when they are sick, and when they get worse and worse, to not allow them to back out at a strategic point. I asked to change coaches immediately and was told mine was "one of the best" although she offered me NO SOLUTIONS to the issues I was having. I had toxic levels of some of the vitamins in their products building up in my system, and as I told them BEFORE I signed on, I really did know about diet, feasting and fasting, oils, and keto, all the rest, as I have worked in the field. I am asking for a 50% refund and kindly ask where I might get a lawyer who will ask for far more. The program is medically aggressive, and there can be no excuse for ignoring complaints of total sleep loss, hyper agitation, the loss of more than half of one's hair, and severe breakouts. I was blamed for having the reactions I had, and nothing was resonant. They delivered only harm, and I am urgently demanding back half of the exhorbitant amount I paid. 
  
  Sincerely,
  
  *************************