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Business Profile

Computer Software Developers

Tyler Technologies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Complaints

This profile includes complaints for Tyler Technologies's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tyler Technologies has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/24/2026

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      7/24/2026 Tyler Technologies REMOVEDRE: Privacy Removal Request Dear Tyler Technologies:I am writing to request a deletion, erase or delete all of your personal data with my name REMOVEDIronhorse, aka REMOVED, REMOVEDIron Horse from your system which has all my personal private data that you have uploaded into E-Courts in REMOVED. When you made this information public it violated my rights to privacy. The private information which contains my private personal information has been used to steal my identity and also used to stalk me and my minor disabled child. The information was also used to stalk my mother whose name you also disclosed without legal permission. Can you please kindly remove my name and erase, delete immediately. I never gave legal permission to violate my rights. Sincerely,/s/REMOVEDReynaud REMOVEDIronHorse Cc: Attorney At Law The below private information was used to stalk me and steal my identity. PLEASE ERASE ECOURTS-REMOVED: REMOVEDIRONHORSE VS REMOVED: Case No. 16CVD001224-770. URL:REMOVEDDRY IRONHORSE. Case No. 02CR053854-810 URL: REMOVEDIN THE MATTER OF REMOVEDREYNAUD REMOVED. Case No. 00SP000002-090 URL: REMOVEDDRY IRONHORSE. Case No. 02CR053855-810.

    • Initial Complaint

      Date:06/12/2026

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      All issues are detailed in the 12 pp. memorandum, as involving Mis-Use of Instrumental Platform Access to TYLER TECHNOLOGIES by licensee institution's agent of due perusal. OFFICIAL contact by Business is necessary.

      Customer Answer

      Date: 07/18/2026

      Kindly reach out to REMOVED. 

      Customer Answer

      Date: 07/18/2026

      Kindly reach out to REMOVED. 

    • Initial Complaint

      Date:10/17/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Tyler Technologies maintains REMOVED, REMOVEDRecords. I became aware in January of 2023 that a legal matter that I had from 2018 , that I served time for and I also payed my fines and fees. Cases were closed as of December 2018. Fast forward to 2022 and all of the sudden I was supposedly served by certified mail of 2 impending court dates per these 2 closed cases for bond forteiture and civil lawsuit. First , they served an address that I have not resided at in over 8 years and I keep my DL up to date and they also served me at the Bail bond office that I have since found out is no longer in business. Per these 2 court dates in 2022 that because I was not actually served nor aware ... I did not show up and they found me and said REMOVEDliable . As soon as I became aware of this matter, I immediately called the REMOVEDClerks desk and after speaking with the Clerk and then Their Supervisor, I was informed that it was a mistake , as the matter was only against the Bondsman and that all records regarding my name would be corrected and any and all debt against me would be taken care of immediately by the Dallas County Courts, which it was and I am very grateful for them. February 7 2023, Dallas County Courts paid in full this civil amount for Me. However , the REMOVEDTyler Technologies has yet to correct my record and now a case that was dismissed and closed now states on my backgound that I was found guilty of a possession of a deadly dangerous drug , which was actually an antibiotic pill . It only states that I was in possession of a deadly dangerous drug. This is very upsetting to me , as I have been turned down for numerous jobs because of this matter. I contacted Dallas County Courts again today and after being shuffled around to multple departments , was told to contact an Attorney. I do not have the money to hire an Attorney to handle a very simple matter that can be corrected . I have the original documents from my case if that is the issue. It seems that these people are disposing of the original paper documents as they are scanning them into their software/database. This is a huge problem for a lot of people , as if the person doing the REMOVEDjob is not paying attention, they can very easily add records to the wrong persons record ... as when these documents are copied into a persons record ... any and all personal identifying info of a person on the document becomes the personal info of the record/file it is copied into.

    Tyler Technologies is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.