Reviews
This profile includes reviews for Comdata Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 66 Customer Reviews
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Review fromMonika J
Date: 05/01/2024
1 starMy Comdata card was scammed on a card scammer and used in Tennessee and Mississippi when I live in north Texas, I filed a police report and disputed the transactions and they denied there is not enough proof. Do better Comdata.
Comdata Corporation
Date: 06/24/2024
We hate to hear you have experienced issues with our dispute process. If you wish to discuss this in further detail, please email [email protected] using reference ID ******** as the subject. In the body of the email, please include your account/card number, phone number, and the best time of day to be contacted. Thank you for taking the time to leave your feedback.Review fromChris K
Date: 04/09/2024
1 starProbably the worst vendor in the space. I have had experiences with EFS and Relay, which are not perfect but at least the service folks help. I spent 3 days trying to send them money, because we had grown quicker than our available credit. The response when I say I will wire you money right now...that is not how your account is setup. What? I am trying to send you money, and as a vendor you cannot accept an early payment? I am going to go to every trade event in transportation, and actively tell the story of the poor service.Comdata Corporation
Date: 04/10/2024
We hate to hear about your experience with your credit limit and customer service experience. If you wish to discuss this matter with an agent, please email [email protected] using the reference ID number ******** as the subject line. In the body of the email, please include the following: Account Number, Phone Number, and Best Time Of Day To Be Contacted. We look forward to speaking with you.Review fromCrista N
Date: 03/26/2024
1 starI’ve been trying to get ahold of them since July 2022. I get told they don’t work with the company I have a prepaid ********** through. I hold for hours to be told the same thing in every line. I disputed a charge that I never approved and they didn’t get back to me after I spent money printing and mailing proof and just locked up a card they just provided after over 6 months to talking to them trying to get a replacement due to mine showing expired & being told they send them directly as soon as they expire (they didn’t). Tons of excuses as to why they couldn’t. They won’t let me talk to anyone about the dispute. They instead just locked my card and refuse to talk to me leading to them keeping my money, including that still being put on it.Comdata Corporation
Date: 04/10/2024
We hate to hear about your experience with our company. If you wish to discuss this matter with an agent, please email [email protected] using reference ID ******** as the subject. In the body of the email please include your account number, phone number, and the best time of day to be contacted. We look forward to speaking with you.Review fromTony B
Date: 02/21/2024
1 starThis is the WORST company ever. They stole my money and spoke to a fake supervisor named Katrina, who is a liar and should be ashamed of herself. Two days to get in touch with your IT department. This company should be investigated by the federal government. Taking people hard earned cash. What goes around comes around.Comdata Corporation
Date: 02/27/2024
****,
Thank you for allowing us the opportunity to improve your experience with us. I have resolved your issue by taking the following actions:
• After providing the issue of the P2P for the $250.00 on 10/16/23 and the $312.00 on 2/20/24 to our team:
We confirmed the following:
The $250.00 was credited to ******** card ending in **** on 11/15/23.
The $312.00 was credited to ******** card ending in **** on 2/26/24.
We apologize for the inconvenience this has caused you and are pleased that the issue has been resolved.
If you need further assistance, please email our support team at [email protected] and enter your account information in the subject line and your request in the body of the email. An agent will follow up with you within 24 to 72 business hours. Your reference number is **********.
Please do not hesitate to contact me or a member of my team by replying to this email with additional questions.
Thank you for your time and patience We value your business.
Best regards,
ComdataReview fromWilliam G
Date: 12/28/2023
1 starWorst fleet card ever!! They charged our company high risk fees for no reason! When we called 12 times over 2 years they would remove them and promise not to do it again. We never paid late. This month they said it was because we had a low D&B rating which is a complete lie. I closed our account. Complete rip off!Comdata Corporation
Date: 12/28/2023
We hate to hear about your experience with our company's fees. If you wish to discuss this matter in further detail, please email [email protected] using the reference ID ******** as the subject. In the body of the email, please include your account number, phone number, and the best time of day to be contacted. Thank you for your review.Review fromRichard B
Date: 12/08/2023
1 starHands down the worst banking firm I've ever heard of let alone had the misfortune to use. It was forced on me by my previous employer out of GA. They'll charged you a fee for just using their card. They'll let fees pile up in the negative. It's a racket and no one should ever use them. Does the phrase "predatory lending" mean anything?Review fromLaverne R
Date: 11/23/2023
1 starMy first question is, why has the BBB not done anything about shutting these people down? I am sure they will pop up under another scam name, but ****. Their scams don't deserve paragraphs. The hiring company, ****** ********, is yet another piece of this puzzle. Why would they conduct business with a company that operates like this? It seems to me that they would lose a TON of business as a result of this ****-poor collaboration with a fake bank. Second question...why are you people writing dissertations on these matters? They stole your money. It's done. YOU'RE NOT GETTING THE MONEY BACK!!!!! To stay with them is asinine. Contact your direct staffing employer, and let's all chalk it up to a life lesson learned.Review fromChristopher H
Date: 11/19/2023
1 starDon't hang up on me when I put in the correct number on my card, you worthless incompetent scam artistComdata Corporation
Date: 11/21/2023
We hate to hear you experienced issues with our phone system. If you wish to speak about this in detail, please email [email protected] using the reference ID ******** as the subject. In the body of the email, please include your card/account number, phone number, and the best time for an agent to contact you. Thank you for taking the time to leave your review.Review fromJoseph L.
Date: 11/14/2023
1 starNo cybersecurity. You can easily be hacked into. Disputes take long and will be denied anyway. Customer service line is overseas. You will get someone with a thick Indian accent making it hard to understand. Then they will get frustrated with you! My money was taken and my dispute was denied with little to no explanation on why. Do not use this service. Just look at the reviewsComdata Corporation
Date: 11/15/2023
We hate to hear about your experience with our company. If you would like to speak with an agent regarding this matter, please email [email protected] using the reference identification number ******** as the subject line. In the body of the email, please include your account and contact information along with any related documents you wish to share (if applicable). Thank you for taking the time to share your experience with us.Joseph L.
Date: 12/15/2023
It has been weeks that money was stolen from me. I filed a dispute in which I was denied. An email is suppose to be sent to tell me why or if I want to dispute it. It has been weeks and no e mail. I have called several times and get the run around. I will be seeking legal action.Review fromMathew F.
Date: 11/13/2023
1 starSome people here that are complaining about not having received money back for only 3 months. Have nothing on me. Had a frog juliet charged back in may that was told it would take twenty one Business days for the investigation to complete and for me to get my money back. It's now been six months and nothing. I've called multiple times and spoken to alleged supervisors to no avail. If I could rate them zero stars I would but unfortunately I have had to only include oneComdata Corporation
Date: 11/14/2023
We hate to hear about your experience with our company. If you would like to speak with an agent regarding this matter, please email [email protected] using the reference identification number ******** as the subject line. In the body of the email, please include your account and contact information along with any related documents you wish to share (if applicable). Thank you for taking the time to share your experience with us.Mathew F.
Date: 11/15/2023
That's a bunch of **. I've done that multiple times and have called more than a dozen. What guarantee do I have that you'll actually do something this time?Mathew F.
Date: 11/19/2023
Crickets, Crickets. Anyone going to respond or are you going to confirm my opinion of your customer service or lack thereof. As requested below an additional email was sent to the address listed above.Mathew F.
Date: 12/14/2023
Again, absolutely nothing. People are holding my money hostage. I would not donate plasma if this is the service that their card company provides.
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