Reviews
This profile includes reviews for Comdata Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 66 Customer Reviews
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Review fromAndrew H
Date: 11/03/2025
1 starI am working at my very first job as a chef at a 5 star property, ****** ****** **** ******. I was told that my first paycheck must go on a payroll card affiliated with this company (********). I did not like the idea of this, knowing that these cards are laden with fees. When I received the card, I followed the directions on their website to do a transfer to my bank account. The website kept glitching so I called customer service. After a bit of the runaround, the customer service agent told me that bank transfer used to be an option, but it is no longer. These cards exist simply to take advantage of young or unexperienced employees.. They are skimming the dollars of these hard working and often not highly paid individuals. We should not allow this to happen in America. I lost about 25% of my first pay check in fees. It is truly like stepping on land mines trying to avoid them. I knew that with a direct bank transfer, I would not incur fee fees, but they have somehow scammed that option out of their offerings. I feel like I have been vandalized.
Comdata Corporation
Date: 11/05/2025
We hate to hear you had a negative experience with us. We’d like to look into any issues you may have experienced. For your privacy, please email us at *************************** using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.Review fromJASKARAN S
Date: 10/27/2025
1 starMy card was hacked 8/21/2025. I've been calling Comdata 2 times a day trying to get information on the progress of my claim. I still don't have any results almost two months later. Customer service gives me the run around when I call. This is ridiculous and I am truly frustrated with this process. Can someone please help me.Comdata Corporation
Date: 10/28/2025
*** *****,
We regret that you've had such an experience. We're eager to delve into your fraud dispute and make things right.
To protect your privacy, kindly email us at *******************. Please use the reference number **************** in the subject line. In your email, include your account details and a preferred contact time.
We'll be on the lookout for your message.
Review fromWilliam W
Date: 10/12/2025
1 starI have called comdata about an issue with a check and need to cancel a check and reissue to another com check and they told me they will call me back with in 30min to 2 hours 3hrs went by no one has called me back l.i called them again and asked how long will it take she told me another 2 hours I'm like this is ridiculous and I can hear people in the background laughing not doing anything *** if there was a zero rate that's what they would get pore customer serviceComdata Corporation
Date: 10/14/2025
*** ******,
We hate to hear that you had this experience with us. We'd like to look into the difficulty you experienced transferring funds between Comcheks. For your privacy, please email us at ****************** using the reference number **************** in the subject line. In your email, please include your account details and a phone number with the best time to reach you. We will be looking for your email.
Review fromOswaldo L
Date: 09/08/2025
1 starWorst fuel card ever had don't honer discount evertime i call minimum of 50 minutes to one hour and 30 minutes wait,,, look at all the reviews nobody talks good i dont know how is still in businessComdata Corporation
Date: 09/19/2025
We hate to hear you had a negative experience with us. We’d like to look into any issues you may have experienced. For your privacy, please email us at *************************** using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.Review fromChristopher L
Date: 09/03/2025
1 starI really really wish whomever does research and considering Comdata for their employees PLEEEASE read an LISTEN to us because WE are the common people. We need SIMPLICITY, employees and customers are looking for a card the WILL MAKE OUR LIVES HELPFUL not FREAKING STRESSFUL!!!
I been avoiding comdata for years but I ended up going back to a job and they told me after a month of the hiring process they tells me we're using comdata cards and it has been a nightmare with them. Horrible... Horrible setup with their system, locking you out of your card with no notice, no 24 real person assistance, **** or **** don't mess around with comdata, just a horrible card. Even the chip *****. I believe comdata cards we're created for truckers over the road and I KNOW somewhere there's endless complaints about comdata. I believe it's the company's use comdata receive the benefits but they're a headache always at the wrong time. I was trying to unlock my card yesterday and they were asking for a employee id# that even the company I worked for couldn't find the id number they wanted. It's a horrible service. O stars for Comdata but I think I may have to give them a starComdata Corporation
Date: 09/04/2025
Dear *** *******,
We sincerely apologize for the inconvenience you’ve experienced and appreciate the opportunity to make things right.
An email has been sent to you from *************************** to collect the necessary information so we can assist you more effectively. When replying, please include your contact details and a convenient time for us to reach you.
Once we receive your response, one of our agents will follow up with you as soon as possible. Your reference number is ********.
Thank you for your time and patience. We truly value your business and look forward to speaking with you soon.
Best regards,
The Executive Response TeamReview fromLauren H
Date: 08/28/2025
1 starI didn't choose this company, and I wouldn't ever recommend them to anyone. Donating plasma already comes at a cost to me when I'm trying to help others, so it's easy to say comdata and the plasma companies using their "services" are thieves. You charge me to use the card, you charge me to withdraw my money, you charge for declined charges because of "insufficient funds". It wasn't so bad when I could pull my money for free but this is all bad business. I did find there was an option to transfer money to my bank, but I wouldn't trust them with that. I guess you can risk the $5 instant transfer fee or you can wait multiple days to get your money which isn't an option for many people these days. Sure seems like they are selling card info considering how often money gets stolen, or maybe they're just siphoning it for themselves.
The sad part is the agents have all been great for explaining ridiculous charges, but to tack on the "would you recommend" questionnaire only to deflect the blame on the agents when no one says they would? Abysmal. This is a horrible company, those in charge know what they are doing but only care about lining their pockets. Think about it, $1 charge for every declined charge. Out of how many people that are forced to use these cards, almost all of which are charged .50 cents per transaction, plus decline fees, the 1.50 withdrawal fee. That's outrageous.
This company is only here to steal from you. They are thieves. Avoid at all costs. -5/5 score as far as I'm concerned.Comdata Corporation
Date: 09/03/2025
We hate to hear you had a negative experience with us. We’d like to look into any issues you may have experienced. For your privacy, please email us at *************************** using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.Review fromAhmad N
Date: 08/22/2025
1 starZero customer service and very rude. They don’t speak English, and I don’t understand anything when they talk.
I had an issue with a payment. I tried to to make it
I kept on calling them and they keep transferring me from the apartment to another to guide me how to make that payment eventually they they reported to a collection company and they close my account
I don’t recommend to work with this company at allComdata Corporation
Date: 08/25/2025
We hate to hear you had a negative experience with us. We’d like to look into any issues you may have experienced. For your privacy, please email us at *************************** using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.Review fromMichael F
Date: 05/28/2025
1 starNo help with fraud alerts very rude non English speaking people they will leave you stranded on road with no fuel or access to cash stay away you've been warnedComdata Corporation
Date: 05/29/2025
*******,
We hate to hear about your concerns with our company. If you wish to discuss these matters with an escalation agent, please email us at *************************** using the reference ID of ******** as the subject line. In the body of the email, please include your account number, phone number, and the best time of day to be contacted.
Thank you for sharing your experience with us.Review fromSteven C
Date: 04/06/2025
1 starOn 3/5/25, I went to ********* to withdraw money from the atm. I needed $500 and the atm machine did not give me the cash. Whenever, I get money out of my account, I always get a message regarding the transaction on my phone. This time a message came across my phone indicating that I withdrew $500. But this was not correct as the machine did not give me any money. I called ComData's customer service and filed a claim and waited the 10 days. I thought things were resolved when I received the $500 back onto my card, but on 4/4/25 they took the $500 from my paycheck. I called ComData's customer service again, but this time they said they couldn't help me. So, I am out of $500. I want my money back and I need BBB to assist me in getting this resolved!Review fromAshley C
Date: 02/26/2025
1 starI activated my ComData card that *********** *** ****** ********** is FORCING me to use! Today, I want nothing to do with ComData!! Yesterday, I had an issue activating my card. Customer service agent were very rude. Foreign, Asian judging by the accent, which I have no problem with — as long as they provide a good customer service. Agent refused to help me without a 9-digit reference number. They require an 5 digit activation code AND 9 digit reference number. This was a bad very impression on a new customer. ComData agent asked me to call ***********, which helped me activate my card. Today I called in to ask a general question involving the use of a ComData card, can I use it at ATM, does it have a routing number. Agent refused to help bc I didn’t have the 9digit ref no. I said that I THOUGHT the reference number was for activating the card, that I can’t remember a 9 digit no each time I called, asked if I can setup a pin. She said no. I asked for supervisor. The person identified himself as MARK 606 from “escalation dept” was ruder than the first person. I called *********** and asked if I can get a check or use another means of getting mileage reimbursement. They said no, Comdata was the company handling it. So customers are FORCED to deal with some foreign “customer service” agents who must have a different understanding of poor quality service in their country! Logisticare answered all my GENERAL Qs without logging into my accnt, that Comdata insisted on doing to help me. Mark person from “escalation” was extremely rude. Is this is how their supervisor from “escalation”, you can imagine how horrible the first-line agents are. Desperate need of training on the quality customer service that we are accustomed in USA. If I could choose, no way would I do business with Comdata! And I began doing business with them YESTERDAY! That’s how bad customer service is.Comdata Corporation
Date: 02/28/2025
******,
We hate to hear about your experience with our customer support team. If you wish to speak with an executive support agent, please email us at [email protected] using reference ID ******** as the subject. In the body of the email, please include your account/card number, phone number, and the best time of day to be contacted. We thank you for sharing your experience with us.
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