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Business Profile

Plant Nursery

FastGrowingTrees.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plant Nursery.

Reviews

Customer Review Ratings

3.15

Average of 372 Customer Reviews

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Review Details

  • JoDee S

    Date: 05/04/2025

    I don't know if it's me, the weather or the trees. First off, it came later than was expected and the trees, were in the box for 2 nights and 3 days. On the 3 night we planted the ******* ****** trees. The temperatures at night time have been down in the 30's. Both trees have mostly brown leaves on them.

    FastGrowingTrees.com

    Date: 05/06/2025

    Thank you for your feedback. Leaf drop can be common with the transition of new plants however they typically recover and push out new growth as the temperatures warm up. Please reach out to us via our Contact Us form if you need any additional assistance: ***********************************************

  • Kathryn S

    Date: 05/04/2025

    So the plants were scheduled to arrive on April 14, they didnt ship till April 28th. Thats fine, it happens. When they arrived they were dead. Its been four days and they havent perked up. Im going to keep waiting and will see if it gets better. But for the price and the delayits really not looking good.

    FastGrowingTrees.com

    Date: 05/06/2025

    We are so sorry your plants are struggling after being delayed. If you need any additional assistance, please reach out to us via our Contact Us form and we will be happy to assist: ***********************************************

  • Leigh Ann M

    Date: 05/03/2025

    Lost trees showed up 7 days after shipping in damaged box and a second new box created by FedEx because the trees original shipping box was damaged beyond being able to be used. The trees were placed upside down in the box so arrived curved with many branches broken, and browned and or completed dead. No one walking through a plant or tree nursery would choose these trees to plant from normal healthy undamaged straight trees yet this company thought it was acceptable to tell me to tend to the damaged trees for 30 days, as if trying to bring them back to life and fix damaged branches and the curvature of the main leaders was my responsibility. If you ordered a new sofa and the cushion arrived ripped and the frame of the sofa was broken, would you accept…..no. Then they offered me a 10% discount on the order. I offered them to ship the trees back to them. They had no available replacement trees to ship me, which I would have accepted. I have asked for a refund and they have gone radio silent and not responded to my email. I now have my credit card disputing the charge as they delivered goods that do not represent what they promised to deliver. I also wrote a lengthy negative review on their website and of course that went unpublished as they clearly screen out negative reviews (review manipulation) to create a false narrative about customer satisfaction.

  • James S

    Date: 05/02/2025

    Never got 2 of my plants, I called and text CS *****.

    FastGrowingTrees.com

    Date: 05/05/2025

    We are so sorry that you are missing two items on your order. We offered assistance for one item that should have delivered and the second appears to be a presale item with a delayed shipping date. We have reached out directly to provide additional assistance. 

  • Tina H

    Date: 05/01/2025

    I have ordered from them for a few years and have gifted trees to friends. The trees come in excellent condition and have all flourished. Communication regarding delivery is excellent. I highly recommend them!!

  • Randy K

    Date: 05/01/2025

    Waited nearly 2 months for my tree with no notices as to why its taking so long. Ended up cancelling order because it wouldve been too hot to plant.

    FastGrowingTrees.com

    Date: 05/05/2025

    Thank you for your feedback and we are so sorry for the delay. Let us know if you need any additional assistance. 

  • Angela S

    Date: 05/01/2025

    I contacted *** twice after they sent me a dead tree and I havent heard a single word back. Buyer beware!! You are wasting your money!

    FastGrowingTrees.com

    Date: 05/05/2025

    We are so sorry your tree arrived in poor condition but glad we were able to process a replacement under our guarantee. Let us know if you need any additional assistance.

  • Daniele J

    Date: 05/01/2025

    I have purchased many trees and plants from Fast growing Trees and they are amazing. I love ordering from this company I always get great products.

  • Christina T

    Date: 05/01/2025

    I placed an order for over ****** and my trees were broken. The plants are black and dead and 2 from the order never arrived.

    FastGrowingTrees.com

    Date: 05/05/2025

    We are so sorry that your order arrived with poor condition and you were missing items. We have followed up and provided assistance under our guarantee. Let us know if you have any additional questions or concerns.

  • Peter B

    Date: 04/29/2025

    I purchased five different types of plants from this company. One arrived damaged, which they did replace.Unfortunately, only two of the shrubs survived the winter, even though they were properly winter-proofed and marketed as hardy.That's when the real frustration began. I ended up in an endless email loop with two different **** who clearly weren't communicating with each other. I was repeatedly asked the same irrelevant and, frankly, insulting questions. I've been gardening for over 20 years - I know what I'm doing, and I provided detailed photos and documentation.Despite all of this, they seem determined to avoid honoring the warranty that I paid for! It feels like they're just stringing customers along to wear them down. Be cautious before ordering. This company does not stand behind its products.

    FastGrowingTrees.com

    Date: 04/30/2025

    Thank you for your feedback and we are so sorry you had difficulties getting assistance under our One Year Warranty. Since our products are live, we do ask care questions just to ensure the plants are set up for success. Let us know if you need any additional assistance. 

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