Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plant Nursery

FastGrowingTrees.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plant Nursery.

Reviews

Customer Review Ratings

3.14/5 stars

Average of 274 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCARMEN R

    Date: 04/02/2025

    3 stars
    3 Stars because they lack on communication. I sent them emails and called them regarding a tree I bought that still looking sick, to no response whatsoever. The majority of the plants I bought are looking very pretty and healthy, except that one. Hope they honor their 1-Year warranty and step up and take responsibility for the sick tree.

    FastGrowingTrees.com

    Date: 04/04/2025

    We are so sorry to hear some of your trees are struggling. Please reach out to us via out Contact Us page and we will be happy to see how we can assist:***********************************************
  • Review fromMichael T

    Date: 04/02/2025

    1 star
    Order showed shipped and delivered. It never arrived at my house. Stuff happens.Reached out to their customer support a week plus ago to report it. Got the message saying I would hear back in 72 hours. 8 days later still no tree and no contact from the company.

    FastGrowingTrees.com

    Date: 04/04/2025

    We are so sorry for the delay in response but glad we were able to assist under our guarantee. Let us know if you need any additional assistance.
  • Review fromdonna s

    Date: 04/02/2025

    1 star
    I went to purchase a lilac **** and a limelight prime hydrangea tree. The order summary gave me two codes with a total of what I would pay $121.14. The summary page had a code already in it and told me to apply the next code at checkout. When I went to check out it would not accept the second code. This made my total $172.22.This was not acceptable to me, so I contacted their customer service through chat. They refused to honor both coupons and said that their website does not accept stacking coupons. I feel that they falsely advertised the prices on their website because I did not generate the order summary with the lower price. The website generated that price. **************** did not help me. I feel like I was being reasonable. I will not do business with a false advertising company.If I could have put zero stars, I would have..

    FastGrowingTrees.com

    Date: 04/04/2025

    We sincierly apologize for the difficulties you experienced with placing your order. Only one coupon can be applied to orders at checkout and we are unable to combine coupons to apply multiple discounts. Let us know if you need any additional assistance. 
  • Review fromThe M

    Date: 04/01/2025

    5 stars
    Just placed our third order of trees. I ordered the wrong trees (but we used them) and when I went to place the second order, I discovered I could choose a timeframe for delivery. Since we were still in cold weather I took advantage of that. So easy to do and so helpful. I highly recommend them. All the trees have been in great condition for planting.
  • Review fromAdele J

    Date: 04/01/2025

    5 stars
    My experience with fast growing trees was great. I received three different type trees last year and they all seem to be doing fine. The only one I'm a little worried about is the white pine tree I received it's a very beautiful tree but I have a little problem with it. Otherwise all three trees came back very well and in good condition.
  • Review fromNancy H

    Date: 04/01/2025

    2 stars
    I ordered a flame thrower red tree and it was sent out earlier than expected.I can't plant until the weather improves.still too cold.The leaves are starting to curl and the tree looks stressed.Hopefully be able to plant it this weekend and it'll take root.I've always had great luck with all other trees I've purchased from them

    FastGrowingTrees.com

    Date: 04/04/2025

    Thank you for your feedback. You can maintain the tree in the container it was shipped in until ready to plant and you can plant as soon as the ground is soft enough to dig.
    Let us know if you need any assistance.
  • Review fromMaria C

    Date: 04/01/2025

    5 stars
    Beautiful ficus tree. Lush, green full leaves. Thriving. Very happy and have bought several plants/trees from this company.Have never been disappointed
  • Review fromAlena B

    Date: 04/01/2025

    5 stars
    I purchased seven plants recently. They came well wrapped and healthy. They offer a 30 day guarantee with the option to upgrade to 365 days for replacement if they fail to thrive. I will definitely order again and recommend to anyone looking for beautiful trees, shrubs, and flowers.
  • Review fromcherady A

    Date: 03/28/2025

    1 star
    I followed all the directions on the care instructions. Yet both my trees died. When I reached out to the support services for the one year replacement. They first informed me that they would send a replacement for both trees, to only have one tree on the invoice that I need to pay for shipment on. When I reached back out about it only have one tree on the delivery payment form. I was told again that both trees would be replaced. When the invoice form still stated it was only for one tree a day later. I reached back out to the representative only to have a different "plant expert" inform me they only replace one tree when they were bought under BOGO. This is a total lie they were over prices education for the product received. And their was no statement anywhere on the website that they would only replace one tree when purchased on BOGO.

    FastGrowingTrees.com

    Date: 03/31/2025

    Thank you for your feedback and we are so sorry for the confusion with our One Year Warranty. Unfortunatly free items, accessories and hardgoods are not covered under our One Year Warranty. We have followed up to provide additional assistance but please let us know if you have any other questions or concerns. 
  • Review fromJacalyn M

    Date: 03/15/2025

    4 stars
    Several trees and 2 rose bushes came packed very well. They look to be healthy. Can't wait to get them planted,

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.