Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.58/5 stars

Average of 2,645 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJoyce B N

    Date: 01/16/2024

    5 stars
    It's a ******************************** pre check is simple to get.

    GovPlus

    Date: 03/29/2024

    Hi *****,

    Thank you so much for taking the time to leave a positive review of GOV+! We're thrilled to hear that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services with ease. Please feel free to explore our other features and let us know if there's anything else we can do to improve your experience.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromSuz K

    Date: 01/14/2024

    5 stars
    Just finished the renewal process. I was recently married, so required my new legal name to be on my passport. Effortless, fast and much more convenient than an appointment at the post office. I would recommend! SMK

    GovPlus

    Date: 03/29/2024

    Hi *****,

    It's great to hear that you had a positive experience with GOV+! We're always striving to make our service as user-friendly and efficient as possible, so we're thrilled to hear that we hit the **** for you. We understand that government services can be overwhelming, so we're glad we could offer a hassle-free experience. Thanks for your support!

    Also, if you have any questions regarding your application or in need of assistance, you can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromJuan Manuel G

    Date: 01/11/2024

    5 stars
    The steps to renew my passport were fairly easy to follow. It is very convenient to be able to do the whole process at the same time, including being allowed to take a photo with my phone.

    GovPlus

    Date: 03/29/2024

    Hi ****,

    We're so glad to hear that you had a great experience with GOV+! Our goal is to make government services more accessible and user-friendly, so it's always great to hear that we're succeeding. Thank you for choosing GOV+ and for taking the time to share your feedback. We'll continue to work hard to provide you with the best service possible.

    Also, if you have any questions regarding your application or in need of assistance, you can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

    GovPlus

    Date: 03/29/2024

    Hi ****,

    We're so glad to hear that you had a great experience with GOV+! Our goal is to make government services more accessible and user-friendly, so it's always great to hear that we're succeeding. Thank you for choosing GOV+ and for taking the time to share your feedback. We'll continue to work hard to provide you with the best service possible.

    Also, if you have any questions regarding your application or in need of assistance, you can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromMichelle S

    Date: 01/11/2024

    5 stars
    When traveling with friends that use TSA Pre-Check, they are always able to get through the TSA line quickly and with great courtesy from their staff. It has always been a great blessing, especially when crunched for time.
  • Review fromGregory G

    Date: 01/10/2024

    4 stars
    Easy and simple for anyone to get there passport to travel.

    GovPlus

    Date: 03/29/2024

    Hi *******,

    Here at GOV+ we value your positive feedback. Thank you for your comments as it gives us valuable insight on the services we provide. We sincerely thank you for your review.

    Also, if you have any questions regarding your application or in need of assistance, you can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromLelanda R

    Date: 01/09/2024

    5 stars
    Very easy! No appointment needed! No stress of having to drive downtown for appointment and to get photo taken.

    GovPlus

    Date: 03/29/2024

    Hi *******,

    Thank you so much for the 5-star review! We are thrilled to hear that you are satisfied with using our service. We really appreciate your feedback. Our customer service team is available 24/7 to assist you with any inquiries.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromTerry P

    Date: 01/09/2024

    5 stars
    Nice interface, good instructions, made a daunting experience very unintimidating
  • Review fromSolomon M

    Date: 01/07/2024

    5 stars
    Good program, will minimize flight delays due check ins process

    GovPlus

    Date: 03/29/2024

    Hi *******,

    Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us. Your feedback is greatly appreciated and we look forward to serving you again in the future. If you have any other comments or suggestions, please feel free to reach out. Thank you again for your kind words!

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromVincent B

    Date: 01/07/2024

    5 stars
    Love the simplicity and easy to navigate the website; nothing more to say!

    GovPlus

    Date: 03/29/2024

    Hi *******,

    We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting GovPlus. We truly appreciate your feedback and are always striving to improve.

    Also, if you have any questions regarding your application or in need of assistance, you can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review frompatricia b

    Date: 01/07/2024

    5 stars
    This is so simple and easy it is making me a bit nervous. I had a great experience . i will let you know how it goes when and if i actually get my passport in the mail in a few months.

    GovPlus

    Date: 03/29/2024

    Hi ********,

    Thank you so much for the 5-star review! We are thrilled to hear that you are satisfied with using our service. We really appreciate your feedback. Our customer service team is available 24/7 to assist you with any inquiries.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.