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Business Profile

Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.58/5 stars

Average of 2,627 Customer Reviews

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Review Details

  • Review fromSteve A

    Date: 06/07/2025

    4 stars
    I'm 73 and it was fairly easy. The issue of having to repeat several times was annoying.
  • Review fromJuan C

    Date: 06/06/2025

    5 stars
    Thank you nice and easy to complete the request .. ****

    GovPlus

    Date: 06/20/2025

    Hi ****,

    We truly appreciate your kind review! Hearing that GOV+ was helpful and user-friendly means a lot to us. Our goal is to provide efficient solutions to make government processes as seamless as possible. Be sure to check your email for any updates on your application, and dont hesitate to let us know how we can make your experience even better.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *******
    Customer Service Specialist
    **********************

  • Review fromStanley S

    Date: 06/06/2025

    1 star
    I would give them a 5 minus if it where offered. I sent them all the information and payment that they requested and received nothing in return.
  • Review fromJudy C

    Date: 06/05/2025

    5 stars


    The rep that helped me untangle the confusion I was having was excellent. He went far more than I expected..took me step by step. Thank you for your patience W.!!

    GovPlus

    Date: 06/06/2025

    Hi ****,


    We're so glad to hear that you had a positive experience with GOV+! Our team works hard to provide top-notch service and support, so we really appreciate your kind words. We're constantly updating our platform to provide you with the best service possible. Thanks for choosing GOV+!


    24/7 Chat: *******************************************

    24/7 Email: ********************************************************



    Regards,



    *****

    Customer Service Specialist

    **********************

  • Review fromRoberto L

    Date: 06/04/2025

    5 stars
    good and practical way to renew my TSA, thank you. I will advise other members of my family and friends

    GovPlus

    Date: 06/05/2025

    Hi *******,

    Thank you for the 5-star review! We are thrilled to hear that you are satisfied with our service and would recommend it. Your review made our day, and the whole team is working very hard to keep our customers happy. We can only do it thanks to customers like you. Also, please check your email regularly in case we send you updates regarding your application. Thank you so much again, and we hope to serve you again soon.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,

    *****
    Customer Service Specialist
    **********************

  • Review fromBarbara M

    Date: 06/03/2025

    1 star
    I have been trying since March to get GovPlus to process my passport and now can't get a Full refund because of their refund policy. I am a senior citizen and could not situation my phone to do an acceptable photo. So on June 3rd I went to Staples and got a passport photo processed and now the GovPlus system won't let upload the photo. One rep tells me my other documents are not acceptable either which they never stated. I only was denied a passport because of the photo.
  • Review fromDavid M

    Date: 06/03/2025

    5 stars
    Easy to use and understandable. Recommend to all users for easy documentation

    GovPlus

    Date: 06/05/2025

    Hi *****,

    Thank you for the 5-star review! We are thrilled to hear that you are satisfied with our service and would recommend it. Were committed to providing user-friendly and efficient services, so its wonderful to hear we met your expectations. Government forms can often feel overwhelming, and were glad we could simplify the process for you. If there is anything we can do to serve/assist you further, please let us know.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,

    *****
    Customer Service Specialist
    **********************

  • Review fromBarbara B

    Date: 06/03/2025

    5 stars
    Very easy once I found it, google kept taking me to other sites 

    GovPlus

    Date: 06/04/2025

    Hi *******,

    Thank you for your kind words! Were so glad to hear you had a positive experience with GOV+. Our goal is to make government filing as simple and efficient as possible, so its great to know weve met that standard for you. Feel free to explore our other features, and dont hesitate to reach out if theres anything we can do to further enhance your experience. Keep an eye on your email for any updates regarding your application!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,

    *****
    Customer Service Specialist
    **********************

  • Review fromKathleen C

    Date: 06/03/2025

    5 stars
    Ryan with Govt + was VERY helpful & polite. That site is reputable & contains valuable offers. 

    GovPlus

    Date: 06/04/2025

    Hi ********,

    Were so pleased to hear you had a positive experience! Simplifying government filing is our mission at GOV+, and were glad we could assist you. If you have suggestions for improvement or need further help, please reach out. Also, be sure to monitor your inbox for important updates on your application.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,

    *****
    Customer Service Specialist
    **********************

  • Review fromFrank B

    Date: 06/03/2025

    5 stars
    Very Intuitive site that is easy to follow on line

    GovPlus

    Date: 06/04/2025

    Hi *****,

    Thank you for your wonderful review! It means a lot to us that you found our services both helpful and easy to use. Were committed to providing a seamless experience for all your government service needs. Please feel free to explore more of what we offer, and dont forget to check your email for important updates on your application.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,

    *****
    Customer Service Specialist
    **********************

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