Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.58/5 stars

Average of 2,642 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromPeter K

    Date: 04/04/2024

    5 stars
    Filling application was a brilliantly quick, easy and straight forward process. Not a single glitch. Thank you! I hope all other government interaction can work the same way

    GovPlus

    Date: 04/06/2024

    Hi *****,


    Its  not everyday we receive feedback as detailed and as thoughtful as yours. Our team at GOV+ deeply appreciates your positive review.


    If you have any questions regarding your application or in need of assistance, you can reach us through the following:


    24/7 Chat: *******************************************

    24/7 Email: ********************************

    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist

    **********************

  • Review fromGana D

    Date: 04/04/2024

    4 stars
    Hello I think Gov+ is the anrser to all your need and directly to the source,its not like other make you doawload apps ,playing some games,,deal with manyQ,A,and still not getting what you looking for Gov+ is the anrser
  • Review fromWilliam W

    Date: 04/02/2024

    5 stars
    some of the print hard to read but over all easy. No one is perfect so a 9 is what you get.

    GovPlus

    Date: 04/03/2024

    Hi *******,

    Thank you for sharing your positive review of our product. Your feedback is valued by every team member and motivates us to continue developing our products and services. We hope to have the opportunity to be of service to you again in the future.

    If you have any questions regarding your application or in need of assistance, you can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromDAVID L

    Date: 04/02/2024

    2 stars
    Marketed as convenient, GOV+ failed to submit my passport renewal to ***************** ***************** Despite paying the GOV+ service fee of 57 USD and the **************** renewal fee of 130 USD, the **************** confirmed it has yet to receive my renewal request. It has been 6 weeks since I completed the filing process with GOV+. In that time, the only status update I received from GOV+ is a tracking number of a **** mailing label created the day I filed. Information from the **************** was acquired on my own. Requesting a status update from GOV+ customer service gave me no new information after 65 minutes on the phone. My confidence that GOV+ will deliver my passport by the time I need it for travel is weak.
  • Review fromEsther G

    Date: 04/01/2024

    5 stars
    This was the easiest and fastest application possible! Recommend everyone to do online app. Just use GovPlus!

    GovPlus

    Date: 04/02/2024

    Hi ******,


    Thank you for the 5-star review! We are thrilled to hear that you are satisfied with our service and would recommend it. Your review made our day, and the whole team is working very hard to keep our customers happy. We can only do it thanks to customers like you. Thank you so much again, and we hope to serve you again soon.


    Also, if you have any questions regarding your application or in need of assistance, you can reach us through the following:


    24/7 Chat: *******************************************

    24/7 Email: ********************************

    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist

    **********************

  • Review fromKenneth S

    Date: 03/31/2024

    5 stars
    Works well with connecting all the travel documents. , I would recommend for travel.

    GovPlus

    Date: 04/02/2024

    Hi *******,


    We're so glad to hear that you had a great experience with GOV+! Our goal is to make government services more accessible and user-friendly, so it's always great to hear that we're succeeding. Thank you for choosing GOV+ and for taking the time to share your feedback. We'll continue to work hard to provide you with the best service possible.


    Also, if you have any questions regarding your application or in need of assistance, you can reach us through the following:


    24/7 Chat: *******************************************

    24/7 Email: ********************************

    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist

    **********************


     

  • Review fromCristian M

    Date: 03/30/2024

    5 stars
    Gov plus is the way to go fast and convenient

    GovPlus

    Date: 04/02/2024

    Hi ********,

    Thank you so much for taking the time to leave a positive review! We're thrilled to hear that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services with ease. Please feel free to explore our other features and let us know if there's anything else we can do to improve your experience.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromjuan M

    Date: 03/28/2024

    5 stars
    Contacted representative ****...who quickly walked me through the process. You have good people -competent

    GovPlus

    Date: 04/02/2024

    Hi ****, 

    Thank you so much for the 5-star review! We are thrilled to hear that you are satisfied with using our service. We really appreciate your feedback. Our customer service team is available 24/7 to assist you with any inquiries.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromTeresa C

    Date: 03/28/2024

    5 stars
    Process was easy and quick! Definitely worth applying.Thank you for offering.

    GovPlus

    Date: 04/02/2024

    Hi ******,

    Thank you so much for taking the time to leave a positive review! We're thrilled to hear that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services with ease. Please feel free to explore our other features and let us know if there's anything else we can do to improve your experience.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromOlga R

    Date: 03/28/2024

    4 stars
    It was easy to create and account. It was affordable too.

    GovPlus

    Date: 04/02/2024

    Hi ****,

    Its great to know you had a positive experience here at . Our team is happy that their hard work has paid off. If there is anything we can do to assist you further please let us know.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.