Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.58/5 stars

Average of 2,626 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJudith S

    Date: 07/31/2025

    4 stars
    The process was very easy. Had a problem with uploading my photo but eventually I was able to do it.

    GovPlus

    Date: 08/01/2025

    Hi ******,

    Were so grateful for your positive review! Our goal at GOV+ is to make government filing as straightforward as possible, and were thrilled we could do that for you. If you need anything further or have feedback, please let us know. Keep an eye on your email for any updates about your application!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *****
    Customer Service Specialist
    **********************

  • Review fromJohn S

    Date: 07/30/2025

    5 stars
    Very easy to use and renew my passport. Thank You.

    GovPlus

    Date: 08/01/2025

    Hi ****,

    Thank you so much for the 5-star review! We are thrilled to hear that you are satisfied with using our service. We really appreciate your feedback. Our customer service team is available 24/7 to assist you with any inquiries

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *****
    Customer Service Specialist
    **********************

  • Review fromGrace K

    Date: 07/28/2025

    1 star
    This is the worst company ever. Please do not use them. I sent all my documents June 3rd to start my process of renewing my passport. Its still hanging in the wings. It takes forever to get a real person and they were no help at all. My application still states waiting. Says one more day. Been saying that for almost a week.
  • Review fromCarole B

    Date: 07/28/2025

    5 stars
    Very user friendly, would highly recommend! Much easier applying online

    GovPlus

    Date: 08/01/2025

    Hi ******,

    We appreciate your positive feedback! Knowing that GOV+ provides you with a smooth and user-friendly experience is exactly what we aim for. Please keep an eye on your email for any application updates, and feel free to explore the other features we offer. If theres anything else we can do for you, were just a message away!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,

    *****
    Customer Service Specialist
    **********************

  • Review fromAtif A

    Date: 07/25/2025

    5 stars
    Awesome thanks for letting me know what I have to do

    GovPlus

    Date: 08/01/2025

    Hi Atif,

    Were so grateful for your positive feedback! Its great to hear you had a smooth experience with GOV+. We strive to make government filing as stress-free as possible. If you have any suggestions for improvement or need assistance, were always here to help. Be sure to check your email for any important updates!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *****
    Customer Service Specialist
    **********************

  • Review fromWilliam L

    Date: 07/24/2025

    5 stars
    I find this process to be very quick,And helpful. To anyone who use it.

    GovPlus

    Date: 08/01/2025

    Hi *******,

    Thank you for taking the time to leave us such a kind review! Its wonderful to hear that our platform helped make your process smoother. GOV+ is designed to save time and effort, and your feedback motivates us to keep improving. Dont forget to check your email for updates on your application. Let us know if you have any suggestions or need further assistance.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *****
    Customer Service Specialist
    **********************

  • Review fromThomas H

    Date: 07/23/2025

    5 stars
    Was quick and easy no muss no fuss just the way we like it!

    GovPlus

    Date: 08/01/2025

    Hi ******,

    We truly appreciate your kind words! Its great to know our platform made your process easier. GOV+ is designed with user-friendliness in mind, and we're glad we delivered. Feel free to explore our other services and reach out if theres anything we can do to make your experience even better. Also, remember to monitor your email for updates on your application.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *****
    Customer Service Specialist
    **********************

  • Review fromPaul B

    Date: 07/23/2025

    5 stars
    Easy Process for my *** Pre however very impressed with the customer service from a representative helpting with my wifes application,

    GovPlus

    Date: 08/01/2025

    Hi ****,

    Thank you for taking the time to leave us such a great compliment. This kind of feedback motivates the entire team to continue exceeding quality service. GOV+ considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. We are always looking for opportunities to exceed our customers' expectations. If you wish to use our services again, we would be more than happy to have you back. It was a pleasure serving you.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *****
    Customer Service Specialist
    **********************

  • Review fromStafford C

    Date: 07/22/2025

    4 stars
    Very simple and efficient way of doing our U.S passport.

    GovPlus

    Date: 08/01/2025

    Hi ********,

    Were so grateful for your positive review! Our goal at GOV+ is to make government filing as straightforward as possible, and were thrilled we could do that for you. If you need anything further or have feedback, please let us know. Keep an eye on your email for any updates about your application!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *****
    Customer Service Specialist
    **********************

  • Review fromSusan A

    Date: 07/18/2025

    1 star
    This is a private company, pretending to be a government agency. They will take money from you under the pretense, they are applying and filling out the *** information and cost for you but actually the fee they charge is their private fee and when you get to *** in particular, you will be charged the *** fee. I was basically told by the representative that had I gone directly to *** I would not have paid their $97 to fill out a questionnaire online total scammers and angry with myself for falling for their advertisement as a government agency.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.