Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.58/5 stars

Average of 2,638 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDelmo M

    Date: 12/11/2024

    5 stars
    Fast and efficient thus saving plenty of time ManyThanks ***** *****

    GovPlus

    Date: 12/13/2024

    Hi *****,

    It's great to hear that you had a positive experience with GOV+! We're always striving to make our service as user-friendly and efficient as possible, so we're thrilled to hear that we hit the **** for you. We understand that dealing with government forms can be overwhelming, so we're glad we could offer a hassle-free experience. Thanks for your support, and we hope to serve you again soon.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromElizabeth C

    Date: 12/09/2024

    4 stars
    The process is very simple and moved quickly. So much better!

    GovPlus

    Date: 12/11/2024

    Hi *********,

    Thanks for the awesome review of GOV+! We're thrilled to hear that you enjoyed using our service and found it helpful. If you ever have any questions or feedback, don't hesitate to reach out to our support team. Our customer service team is available 24/7 to assist you with any inquiries. Also, please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromSteve N

    Date: 12/09/2024

    5 stars
    Gov + is the greatest they save me commute time and savings thank you.

    GovPlus

    Date: 12/11/2024

    Hi *****,

    Thank you so much for taking the time to leave a positive review of GOV+! We're thrilled to hear that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services with ease. Please feel free to explore our other features and let us know if there's anything else we can do to improve your experience. Also, please check your email regularly as we sent you an update regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromLeslie

    Date: 12/08/2024

    4 stars


    I am posting a retraction as I was able to request and receive a refund. I requested a refund because I thought Gov.plus was a federally affiliated program which could allow me to renew my passport online. I was mistaken, and now realize it is a separate business that can facilitate these services, but I want to do this directly with the federal government. Per my comment above, I was able to put in my request with the AI chat bot, and lo and behold, the following morning I saw that I had been refunded $124! There were initially 2 charges, one for $57 and one for $67, and both were individually refunded via Google Pay, and will be credited back to me in 3 - 5 working days. Not only that, but I received an actual phone call from a 'Summer', who was very helpful and solicitous in ensuring I was satisfied with their services. Though, as I said, I do prefer doing such tasks directly with the source, and cutting out the middleman, in this case. So, there is a happy ending to my story. And that will happen in 3 -5 business days. Thank you very much for your help, and promptness in getting back in touch with me. Sincerely, Leslie *****-******

    GovPlus

    Date: 12/11/2024

    Hi ******,


    Its not everyday we receive feedback as detailed and as thoughtful as yours. Our team at GOV+ deeply appreciates your positive review. We're so glad to hear that you had a positive experience with GOV+! Our team works hard to provide top-notch service and support, so we really appreciate your kind words. We're constantly updating our platform to provide you with the best service possible. If you wish to use our services again, we would be more than happy to have you back. It was a pleasure serving you.


    24/7 Chat: *******************************************

    24/7 Email: ********************************************************

    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist

    **********************

  • Review fromDonald P

    Date: 12/06/2024

    5 stars
    Made the process very easy for me doing it on my computer

    GovPlus

    Date: 12/07/2024

    Hi ******,

    Thanks for the awesome review of GOV+! We're thrilled to hear that you enjoyed using our service and found it helpful. If you ever have any questions or feedback, don't hesitate to reach out to our support team. Our customer service team is available 24/7 to assist you with any inquiries. Also, please check your email regularly in case we send you updates regarding your application.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromArmando Q

    Date: 12/05/2024

    4 stars
    Good job, thank you for the making the service easy.

    GovPlus

    Date: 12/06/2024

    Hi *******,

    It's great to hear that you had a positive experience with GOV+! We're always striving to make our service as user-friendly and efficient as possible, so we're thrilled to hear that we hit the **** for you. We understand that dealing with government forms can be overwhelming, so we're glad we could offer a hassle-free experience. Thanks for your support! Also, please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromDebbie M

    Date: 12/02/2024

    5 stars
    Was a lot of help . Understood my circumstances and was very helppful

    GovPlus

    Date: 12/04/2024

    Hi ******,

    We're so glad to hear that you had a positive experience with GOV+! Our team works hard to provide top-notch service and support, so we really appreciate your kind words. We're constantly updating our platform to provide you with the best service possible. Also, please check your email regularly in case we send you updates regarding your application. Thanks for choosing GOV+!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromOscar R

    Date: 12/02/2024

    5 stars
    It was fast and convenient for a person who is busy.

    GovPlus

    Date: 12/03/2024

    Hi *****,


    Thank you for taking the time to share your positive review. We truly appreciate your kind words and are here to assist you in any way we can.
    At Gov+, we understand how valuable your time is, and were committed to making your experience as seamless and efficient as possible.
    If theres anything else we can do for you, please dont hesitate to reach out.

  • Review fromStacey N

    Date: 11/29/2024

    5 stars
    Very Convenient and easy, better than having to go to the court house and wait

    GovPlus

    Date: 12/01/2024

    Hi ******,

    It's great to hear that you had a positive experience with GOV+! We're always striving to make our service as user-friendly and efficient as possible, so we're thrilled to hear that we hit the **** for you. We understand that government services can be overwhelming, so we're glad we could offer a hassle-free experience. Also, please check your email as we sent you an update regarding your application. Thanks for your support!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromTodd A

    Date: 11/27/2024

    4 stars
    Easy and convenient process is streamlined a quick. I would recommend using it.

    GovPlus

    Date: 11/28/2024

    Hi ****,

    Thank you for the positive review! We are thrilled to hear that you are satisfied with our service and would recommend it. Your review made our day, and the whole team is working very hard to keep our customers happy. We can only do it thanks to customers like you. Please check your email regularly in case we send you updates regarding your application. Also, if you have any questions regarding your application or in need of assistance, you can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.