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Business Profile

Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.58/5 stars

Average of 2,629 Customer Reviews

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Leave a Review

Review Details

  • Review fromNikki S

    Date: 03/24/2025

    5 stars
    Wow! The renewal process could not be easier or faster. Thank you for providing such a user friendly process.

    GovPlus

    Date: 05/09/2025

    Hi *****, 

    Thank you for your kind words! Were so glad to hear you had a positive experience with GOV+. Our goal is to make government filing as simple and efficient as possible, so its great to know weve met that standard for you. Feel free to explore our other features, and dont hesitate to reach out if theres anything we can do to further enhance your experience. Keep an eye on your email for any updates regarding your application!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************
  • Review fromBrianna C

    Date: 03/23/2025

    1 star
    I did my passport application and sent my documents in in January for review that required an estimated 2-3 days. Its more now been 2-3 months with no word. Im starting to feel *******
  • Review fromAnthony S

    Date: 03/23/2025

    1 star
    *** submitted an application for a passport, about a month ago. I got to step number 10 where they say it takes 3 business days to review application its been a month and no one has reached out or any updates given. I even paid to get it expedited, so I can receive it faster. Ive been seeing their ad and I figured I can go through them to get my passport to save myself all the hassle at the post office. But unfortunately I am going through more of a hassle with govplus. I recently logged back into my govplus account to check passport application status and it shows Ive only completed 20% of my application. Steps I have already completed, are showing that I havent even started them. *** reached out to customer service and it takes forever to get in contact with anyone. Ill never go through this again
  • Review fromPacharin J

    Date: 03/23/2025

    4 stars
    Very convenient; easy steps to follow; safe time; have slightly error when trying to take a picture

    GovPlus

    Date: 05/09/2025

    Hi Pacharin, 

    We truly appreciate your kind review! Hearing that GOV+ was helpful and user-friendly means a lot to us. Our goal is to provide efficient solutions to make government processes as seamless as possible. Let us know if you have any suggestions or need further assistance.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************

  • Review fromBridget D

    Date: 03/21/2025

    4 stars
    Quick and easy with specific directions and visuals to guide your experience until you completed the application.

    GovPlus

    Date: 05/09/2025

    Hi *******, 

    Thank you for sharing your positive experience with us! Were so glad you found our service helpful and easy to use. GOV+ was designed to simplify government-related tasks, and its great to see it working well for you. Dont forget to check your email for updates on your application, and feel free to explore our other features. If theres anything more we can do to enhance your experience, wed love to hear from you!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************

  • Review fromJared E

    Date: 03/21/2025

    5 stars
    Was great and fast was surprise how easy it was thank you

    GovPlus

    Date: 05/09/2025

    Hi *****, 

    Thank you so much for your positive feedback! We're delighted to hear that you found our service helpful and easy to navigate. At GOV+, we aim to simplify government filing for a smoother experience. If you have any suggestions or need assistance, please don't hesitate to reach out. Be sure to keep an eye on your email for any important updates regarding your application! 

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************

  • Review fromJohn C

    Date: 03/20/2025

    5 stars
    very easy way of updating your passport. My wife agrees with me.

    GovPlus

    Date: 05/09/2025

    Hi ****, 

    Thank you so much for taking the time to leave a positive review of GOV+! We're thrilled to hear that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services with ease. Please feel free to explore our other features and let us know if there's anything else we can do to improve your experience. Also, please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************

  • Review fromDenise M

    Date: 03/20/2025

    4 stars
    This has been a nice stress free process and I have really enjoyed it.

    GovPlus

    Date: 05/09/2025

    Hi ******, 

    We're so glad to hear that you had a great experience with GOV+! Our goal is to make government services more accessible and user-friendly, so it's always great to hear that we're succeeding. Thank you for choosing GOV+ and for taking the time to share your feedback. We'll continue to work hard to provide you with the best service possible. Also, please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************

  • Review fromIndiana N

    Date: 03/20/2025

    5 stars
    It Was a Good, nice and amazing job.. I am satisfied with the service and I hope everything goes well as I expect

    GovPlus

    Date: 05/09/2025

    Hi Indiana, 

    It's great to hear that you had a positive experience with GOV+! We're always striving to make our service as user-friendly and efficient as possible, so we're thrilled to hear that we hit the **** for you. We understand that dealing with government forms can be overwhelming, so we're glad we could offer a hassle-free experience. Thanks for your support! Also, please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************
  • Review fromMarisol V

    Date: 03/19/2025

    4 stars
    It is a fast and not complicated at all! I hoped to get my passport asap! Just like the processing was quick and accordingly!

    GovPlus

    Date: 05/09/2025

    Hi *******, 

    Thank you so much for taking the time to leave a positive review! We're thrilled to hear that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services with ease. Please feel free to explore our other features and let us know if there's anything else we can do to improve your experience.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************

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