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Business Profile

Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.58/5 stars

Average of 2,628 Customer Reviews

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Review Details

  • Review fromSherrill R

    Date: 05/07/2025

    4 stars
    Great experience fast and easy to navigate The prompts/ steps enter info your good to go.
  • Review fromGlen L

    Date: 05/06/2025

    5 stars
    The process was professional. I would recommend the web-site to any person that is trying to get their TSA or other government documents taken care of.

    GovPlus

    Date: 05/10/2025

    Hi ****, 

    Thank you for your kind words! Hearing that GOV+ made your experience positive and hassle-free truly motivates us. Were committed to offering efficient and user-friendly solutions, and its great to know we delivered for you. If you have any suggestions or need assistance, please don't hesitate to reach out.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************
  • Review fromdaniel B

    Date: 05/06/2025

    1 star
    This site is a scam. Buggy as ****, constantly takes you to error pages when filling out the forms. Takes longer than the actual .gov site. They falsely advertise their services as time and hassle saving. It seems like going through this website has actually taken people longer and been more of a hassle. Thats false advertising and might even be grounds for a case if the problem is endemic. Shame on govplus for exploiting the American people.
  • Review fromRebecca K

    Date: 05/05/2025

    5 stars
    So easy to do it at home. Thank you so much.

    GovPlus

    Date: 05/27/2025

    Hi *******,

    Thank you for taking the time to leave a positive review! Its wonderful to hear that you had a seamless experience with GOV+. Our goal is to make government filing more accessible, and were always here to support you. If theres anything more we can do for you, just let us know. Remember to check your email for any important updates. Our customer service team is available 24/7 to assist you with any inquiries.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,

    *****
    Customer Service Specialist
    **********************

  • Review fromGerardo C

    Date: 05/04/2025

    1 star
    Zero stars of if I could. I payed good money and have not received anything. Plz do not use.
  • Review fromRobert W

    Date: 05/03/2025

    1 star
    This company is horrible to deal with. You only get the opportunity to interact with an AI chat box. We tried to get Passports renewed through the site. I did receive my passport but my wife's fell into a black hole. $254 later, no passport, no communication. I tried having the charges reversed through the credit card company but Gov+ has there legal policies (mice type) written in such a way that the credit card company was not able to help.
  • Review fromCatherine C

    Date: 05/03/2025

    1 star
    Can not get a response from requesting a refund in the acceptable time period. No phone response or email response. This is a total scam to keep the $97 fee I paid. The application was never completed, but I was charged.
  • Review fromSofia G

    Date: 05/02/2025

    1 star
    This is a scam!!! They collected $99 in fees also enrolled me on a yearly plan for $119.88 WITOUT MY AUTHORIZATION! Who needs to renew their passport EVERY YEAR?? I called them, was on hold for more than an hour. I reached online and after fighting with a machine for 20 minutes finally got a human being on line. Human being swears he reimbursed that $119 fee. Will see within the next couple of days! Overall not a pleasant experience and I still have no passport!
  • Review fromUKWENGA O

    Date: 05/02/2025

    5 stars
    Good that I do not have to go to any office to apply for the card.

    GovPlus

    Date: 05/10/2025

    Hi Ukwenga, 

    Thank you for sharing your positive experience with us! Were so glad you found our service helpful and easy to use. GOV+ was designed to simplify government-related tasks, and its great to see it working well for you. If theres anything more we can do to enhance your experience, wed love to hear from you. Thanks for choosing GOV+!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************
  • Review fromNancy S

    Date: 04/30/2025

    5 stars
    So much faster and I could take care of it all in my home!

    GovPlus

    Date: 05/10/2025

    Hi *****, 

    Were so pleased to hear you had a positive experience! Simplifying government filing is our mission at GOV+, and were glad we could assist you. If you have suggestions for improvement or need further help, please reach out. Also, be sure to monitor your inbox for important updates on your application.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************

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