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Business Profile

Computer Software

WorkSimpli Software, LLC

Reviews

Customer Review Ratings

4.04/5 stars

Average of 102 Customer Reviews

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Review Details

  • Review fromDaniel A

    Date: 11/29/2023

    5 stars
    He provided me with very good customer service and resolved my billing issue. Thank you very much!

    WorkSimpli Software, LLC

    Date: 12/01/2023

    Hi

    Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent provided.

    Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering excellent services. We are committed to providing the best possible experience to our customers, and it's rewarding to know that we are succeeding in our efforts.

    We value your feedback and are always looking for ways to enhance our products and services.

    Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.

    Best Regards
  • Review fromSabrina H

    Date: 11/28/2023

    4 stars
    Was a little hard to navigate through, but ******** at customer service was amazing!! Thank you

    WorkSimpli Software, LLC

    Date: 12/01/2023

    Hi

    Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent ******** provided.

    We are committed to providing the best possible experience to our customers, and it's rewarding to know that we are succeeding in our efforts.

    We value your feedback and are always looking for ways to enhance our products and services.

    Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.

    Best Regards

  • Review fromYuko M

    Date: 11/21/2023

    5 stars
    *** provided a very good customer service, calm and kind and quickly assisted my question and her answered well.

    WorkSimpli Software, LLC

    Date: 11/28/2023

    Hi

    Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent *** provided.

    Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering excellent services. We are committed to providing the best possible experience to our customers, and it's rewarding to know that we are succeeding in our efforts.

    We value your feedback and are always looking for ways to enhance our products and services.

    Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.

    Best Regards
  • Review fromTk K

    Date: 11/20/2023

    4 stars
    I mistakenly signed up for this for a longer period than I thought. When my account was charged... 1 call took care of it all.No ****** whatsoever. ******, found my account and refund the charge...Oustanding

    WorkSimpli Software, LLC

    Date: 11/28/2023

    Hi

    Thank you so much for taking the time to share your positive experience with PDFSimpli! We are happy to hear that you had a great experience with the service our agent ****** provided.

    We are committed to providing the best possible experience to our customers, and it's rewarding to know that we are succeeding in our efforts.

    We value your feedback and are always looking for ways to enhance our products and services.

    Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.

    Best Regards
  • Review fromJames H

    Date: 11/16/2023

    5 stars
    Excellent service and consideration.Rep was knowledgeable, helpful and courteous. She addressed Al my concerns.

    WorkSimpli Software, LLC

    Date: 11/17/2023

    Hi



    Thank you so much for taking the time to share your positive experience with PDFSimpli! We are glad you have an excellent service.


    Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering excellent services. We are committed to providing the best possible experience to our customers, and it's rewarding to know that we are succeeding in our efforts.We value your feedback and are always looking for ways to enhance our products and services.



    Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.



    Best Regards

  • Review fromDoreen X

    Date: 11/14/2023

    1 star
    ****** was very professional on the phone but I was disappointed with the additional charges maybe the company needs to market themselves better.

    WorkSimpli Software, LLC

    Date: 11/15/2023

    Hello,

    We regret to learn about the recent issues you encountered while using PDFSimpli.Our primary aim is to guarantee your satisfaction and provide you with a superior experience while using our service. We appreciated you mention our agent ****** for such professionalism in his is customer care. Your satisfaction remains our highest priority, and we're committed to making things right for you. We appreciate your feedback and look forward to the opportunity to assist you further.


    Best regards,

  • Review fromRonald M

    Date: 11/13/2023

    5 stars
    Customer service I received from the young lady I talked to
    was excellent she was very nice and got my issue resolved immediately

    WorkSimpli Software, LLC

    Date: 11/14/2023

    Hi



    Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent  provided.



    Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering excellent services. We are committed to providing the best possible experience to our customers, and it's rewarding to know that we are succeeding in our efforts.



    Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.



    Best Regards
  • Review fromRegine G

    Date: 11/09/2023

    5 stars
    *** was incredibly helpful with my duplicate account. Understanding and willing to help. I've been using PDFsimpli for over a year now and it works for my small business needs !

    WorkSimpli Software, LLC

    Date: 11/10/2023

    Hi,
    Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. We are happy to hear you had a positive experience at PDFSimpli! Your satisfaction remains our highest priority, and we're committed to making things right for you. Thank you for the 5 star rating.
    Sincerely,
  • Review fromRhea N

    Date: 11/07/2023

    5 stars
    I was very disappointed with my charges. I thought it was a free trial and was subsequently charged. However, I was able to speak to Rey a Customer Service Representative, he was very helpful and courteous.

    WorkSimpli Software, LLC

    Date: 11/13/2023

    Hi  Rhea 

    Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent *** provided.

    We are committed to providing the best possible experience to our customers, and it's rewarding to know that we are succeeding in our efforts. We value your feedback and are always looking for ways to enhance our products and services.

    Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.

    Best Regards
  • Review fromEloise H

    Date: 07/13/2023

    1 star
    DECEPTIVE ADVERTISING: To the query of how to convert a word doc to pdf, this comes up early in the list Convert PDF to Word [FREE] - Convert PDF To Word Online Clicking on it takes you to PDFSIMPLI.com Nowhere on the first page is any mention of a fee for service. Only after you upload the doc do they ask for a fee of under $2 for some nominal purpose. However, it is now clear the purpose is to capture your credit card #. Then they bury the fact they are signing you up for a monthly fee of $39.95 more than the monthly fee for Adobe Acrobat, the pdf company! If you dont cancel with a certain time limit youre charged and never mind you never use the service beyond the original one time use, you are on their hook. I plan to report them to BBB and the Attorney General of ********** which specifically prohibits false advertising. I dont recall if I did cancel, but I think I did as this wasnt the first instance of the free trial game Id encountered. (Snark, snark re IF you see you must cancel soon.)It's so discouraging to see the degradation of business practices to grab a buck or 40.

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