Reviews
Customer Review Ratings
Average of 105 Customer Reviews
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Review fromVanessa F
Date: 05/07/2025
4 starsThe agent was friendly and knowledgeable, also very patient and willing to listen.Review fromjulie b
Date: 05/02/2025
5 starsjulie b
Date: 05/02/2025
I called Customer Help because my cancellation did not complete. ******* ****** was so courteous and helpful. Willing to quickly resolve on the phone call. Very satisfied with this high level of customer care.
WorkSimpli Software, LLC
Date: 05/05/2025
Hi *****,
Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent ******* provided.
Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering excellent services. We are committed to providing the best possible experience to our customers.
We value your feedback and are always looking for ways to enhance our products and services.
Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.
Best Regards,
PDF SimpliReview fromLydia K
Date: 03/30/2025
1 starLydia K
Date: 03/30/2025
Be careful with this company. They will charge you around $50 for service/subscription you have not purchased. When I contacted them, I was told they had no info listing me as a client and therefore they couldn't help me. Yet, somehow, without my information on file, they managed to charge me.WorkSimpli Software, LLC
Date: 04/01/2025
Dear *****,
Thank you for reaching out to us. We understand your concerns and would like to assist you in resolving this matter.
Our system operates on a user-based model, meaning that subscriptions can only be created by the account holder. We do not store or charge users without their authorization. However, we would be happy to review your case further to ensure everything was processed correctly.
To assist you, we kindly ask that you provide a screenshot of the charge from your bank or payment provider. Please send it to ********************************* so we can investigate further and determine the best way to assist you.
We appreciate your cooperation and look forward to resolving this matter for you. If you have any other questions, please dont hesitate to reach out.
Best regards,
Work Simpli
Review fromTeresa C
Date: 01/20/2025
1 starThis business is a ****. You buy to use a one-time service and they end up charging you a $50 fee and 30 to 40 days never stating it on their website. There's some sort of secret sign up on their website that entitles them to get your money. It's never stated or you could probably barely see it on the website . I tried to contact them they wanted me to cancel my complaint before giving me a refund then when I canceled I never received my money. This is a total ****.Review fromAnita A
Date: 12/03/2024
5 starsAnita A
Date: 12/03/2024
I worked with ********. She was extremely polite, professional and a pleasure to speak with. She was very willing to help me given my confusion on how the service was offered. When realizing it wasn't something I needed to subscribe to, helped with immediately unenrolling me and provided the courtesy refund I asked for. Wish all customer service representatives were like her!!!WorkSimpli Software, LLC
Date: 12/05/2024
Hi *****,
Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent ******** provided.
Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering excellent services. We are committed to providing the best possible experience to our customers.
We value your feedback and are always looking for ways to enhance our products and services.
Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.
Best Regards,
PDF SimpliReview fromMichael N
Date: 11/06/2024
1 starScam warning. Anyone with sense can tell some, if not all of the good reviews of this company are fake. There are loads of reviews detailing them charging their customers (victims) accounts after cancelation; acts that qualify as fraud. This "company" is blatantly fraudulent. Do not interact.Review fromRobin H
Date: 11/06/2024
1 starFraudulent. I purchased the software from a retail store on 10/19/24. I called the company to clarify a pop-up message after loading the software. I did not purchase anything via phone with the representative. Two weeks later I was notified by the fraud **** from my bank questioning an unauthorized charge of $49.95 ******** will process my dispute with this company. I intend to notify the ************************************ to investigate.Review fromRafael M
Date: 10/15/2024
5 stars******* customer service. Took care of my problem and understood everything i was saying.Review fromByron S
Date: 10/15/2024
5 starsJennifer was awesome. She solved my problem, and was enjoyable to speak with.Review fromLee P
Date: 10/14/2024
5 starsMy contact person ******** ***** was outstanding. She was pleasant professional and very helpful as well as knowledgeable. She solved my problem with ease and was a joy to work with.I had no problem contacting the company as the website list the proper avenue to contact them.
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