Complaints

This profile includes complaints for Davison Design & Development, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Davison Design & Development, Inc.

  595 Alpha Dr Pittsburgh, PA 15238-2911

• 

  Davison Design & Development, Inc.

  585 Alpha Dr Pittsburgh, PA 15238-2911

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:11/03/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid them $11,000 to develop a hat for law enforcement, to assist them in identifying themselves during an emergency. The product they produced was unimaginably horrible. My 13 year old could have made a product 10 times better. What's worse, is the documentation/brochures they created to present the product to companies. The brochure was horrible and the photoshop could've been done better by a 4th grader. And, even worse, their developers changed the name of the product without my permission. I named it the Active Shooter hat, because it was developed for active shooter situations. They, without permission, renamed it the active undercover hat.
  
  After they were paid $11,000 they have put my case on hold and refuse to follow through with further development.

  Business Response

  Date: 12/11/2023

  
  
  This letter is in response to the
  above referenced complaint filed by Mr. ***** ******* against Davison Design
  and Development, Inc. (Davison) on or about 11/03/2023.  Mr. ******* has been, and continues to be, a
  valued client.  As will be detailed
  below, his project has proceeded pursuant to his express written authorization.  Further, he has completed and signed two
  separate questionnaires about the process in which he gave nothing but positive
  feedback.  There is no basis for his
  complaint.
  
  Briefly stated, Mr. *******
  initially entered a pre-development contract for research services related to his
  new product idea and those services were performed.   Following completion of the research, he
  entered the design and representation agreement which covers a wide range of
  services from the initial design, through final licensing services.  Each individual stage in the process is
  dependent upon the client’s approval of the preceding stage. These individual
  steps included; the preliminary ideation, the preliminary line drawing, the
  industrial ideation, and the industrial virtual. He provided his written
  approval for each of these stages. He then approved the presentation of his
  product idea.  Further, he completed two
  separate questionnaires, the first regarding the industrial virtual and the
  second about the Executive summary presentation material, in which he provided
  nothing but positive feedback.  Attached
  are copies of his signed approvals, authorization and completed
  questionnaires.   (Note the actual approved design have been
  redacted.) To now allege dissatisfaction with the services provided is
  disingenuous.
  
  Davison has performed,
  and continues to perform, the services for which Mr. ****** contracted
  according to the terms of those contracts. 
  The services provided to date have met with his express written
  approval.  There is no basis for his
  complaint.
  
  Sincerely,
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.
  
  Enclosure

• Initial Complaint

  Date:10/31/2023

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  September 1 st I had an invention I thought he was real he kept on telling
  me to pay
  he got me out of 670.00. I kept telling him I wanted to stop he keep on sending me stuff.

  Business Response

  Date: 11/14/2023

  
  Dear Ms. ******;
  
  This letter is in response to the
  above referenced complaint filed by Ms. ******* ****** against Davison Design
  and Development, Inc. (Davison) on or about 10/31/2023.  The research services for which Ms. ****** contracted
  have been completed, she has not engaged any additional services, nor made any
  additional payments.  There is no basis
  for her complaint.   
  
   Ms. ****** contacted Davison with an idea for
  a product on 05/30/2023.  The electronic
  submission system utilized by Davison makes it impossible for a client to
  submit an idea without having two separate disclosures displayed in a printable
  and savable format.  It is important to
  note that the disclosures are made BEFORE the client enters any service
  contract or makes any payment to Davison. 
  Among the disclosures is the statement that “It is Davison’s normal practice
  to seek more than one contract in connection with a submitted idea.”  The disclosure then provides a listing of the
  various services and related fees.  She
  acknowledged, via an electronic signature, that she both received and read
  these disclosures.  The disclosures are
  also freely available on Davison’s website. 
  A copy of this disclosure and her acknowledgment are attached.
  
  Following receipt of the
  disclosures, Ms. ****** entered into the initial pre-development contract for
  the performance of research related to her submitted idea. Payment of the fee
  was received and the services under the pre-development contract were completed.  Consistent with the terms of the contract and
  the disclosures provided to her, Davison began discussion of additional services
  for the further development of her project. 
  She declined these additional services, which is her prerogative.
  
  In her complaint, Ms. ******
  implies that she made payment without receiving any service and that Davison
  continued its request for additional monies. 
  This is a gross mischaracterization. 
  Davison disclosed all services that are offered, and their related fees,
  in advance of her engaging any services. 
  She contracted for, paid for, and received the service of the initial
  pre-development research.  She declined
  any additional services and has paid no additional monies. 
  
   There is no factual basis to support Ms. ******’
  complaint.  As stated above, she was
  fully informed of all the services and fees. 
  She acknowledged having received and read the disclosures of the
  services and fees.  These disclosures
  were provided BEFORE any service contract was provided.  Davison
  has performed the services for which she contracted and has discussed
  additional services which she has not engaged. 
  While she is free to decline the further development services, that
  decision does not negate the services which were performed nor does it provide
  a basis for a refund. 
  
  Sincerely,
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.
  
  Enclosure

• Initial Complaint

  Date:09/27/2023

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I'm an inventor and I paid Davison to help me turn my dream into a reality, in the begining stages I began to question Davison's capabilities, but went against my better judgement, because the team at Davison was kind, motivating and persuasive. They encouraged me to continue to believe in the process, however, once I finished paying them, the encouragement disappeared, and now I can't even get anyone on the phone from Davison to discuss anything related to the service I paid them to perform. Today, I'm totally convinced that Davison scammed me out of thousands of dollars. They haven't upheld their end of the contract, and to add injury to insult, they wont even pick up the phone so that I can express my displeasure about their service to them. At this moment, I just want my money back from Davison, so that, I continue to pursue my dreams just without Davison! How Davison treat their clients is totally unethical and unprofessional. If you get in touch with anybody from Davison, please tell them I said I would like to talk to them as well !!!

  Business Response

  Date: 10/09/2023

  
  
  This letter is in response to the
  above referenced complaint filed by Mr. ****** ****** against Davison Design
  and Development, Inc. (Davison) on or about 09/27/2023.  At the outset it needs to be clarified that
  Mr. ****** is not a client of Davison. 
  It is his wife, ****** ******** that entered the contracts and provided
  her approval throughout the design process. 
  Mr. ******’s first involvement was on July 22, 2023.  Davison has performed all contracted services
  with Ms. ********’ approval and authorization. 
  
  Client concerns are taken seriously
  and Davison endeavors to address those concerns and avoid any
  miscommunications.  From the time of an
  initial contact, and throughout the development and presentation of the idea,
  Davison maintains an open channel of communication, disclosing, in advance, its
  services and fees, the risks of new product development, and providing
  contracts that are simply written, with no “fine print” provisions.   It is not possible to be more upfront with
  its clients about the risks, services, fees and the development of their
  project. As will be detailed below, Ms. ******** was informed of the risks of
  new product development BEFORE entering any contract for services.  The services performed have met with her
  approval and authorization.  There is no
  basis for a refund, nor support for the complaint.  
  
  Ms. ******** submitted his new
  product idea through Davison’s website.  The
  electronic submission system utilized by Davison makes it impossible for a
  client to submit an idea without having two separate disclosures displayed in a
  printable and savable format.  It is
  important to note that the disclosures are made BEFORE the client enters any
  service contract or makes any payment to Davison.  The disclosures provide a listing of the various
  services and related fees, as well as the historical success rates for securing
  license agreements.  Ms. ******** acknowledged,
  via an electronic signature, that she both received and read these disclosures.  It bears noting that the disclosures are also
  freely available on Davison’s website. 
  
  She first entered into a contract
  for research services about her product idea. 
  This service was completed and the research material provided to her in
  a Product Portfolio.  Next, she entered
  into a contract for the design and creation of a product model and presentation
  material.  She approved the various
  stages of the development process, there being no less than four separate
  approvals, and she authorized the presentation of her product idea.  Copies of her approvals of the design stages
  and her authorization to proceed with the presentation are enclosed.  (The actual approved design have been redacted
  for confidentiality.)
  
  In the complaint, Mr. ******, again
  not the client, asserts he has been unable to discuss his wife’s’ project.  That is simply false.  An email was provided by his wife, Ms.
  ******** on 07/22/2023, in which Mr. ****** expressed concerns.  A representative from Davison spoke with him
  and clarified the status of Ms. ********’ project.  In a second email dated 07/30/2023, Ms.
  ****** acknowledges the call, offers suggestions for additional companies to
  contact and expresses an understanding that updates are provided on a monthly
  basis.  Attached are copies of these two
  emails.
  
              Davison
  has performed all contracted services with Ms. ********’ approval and authorization.  There is no basis for a refund, or for the
  complaint of Mr. ******.  Davison will
  continue to provide any remaining services due under the contract.
  
  
  Sincerely,
  
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.
  
  Enclosures

• Initial Complaint

  Date:09/15/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  
  
  

  If you've hired and paid someone to construct a house for you, but after over a year the land remains vacant and no work has been done, can the contractor refuse to refund your money on the basis of a signed contract?
  
  
  
  Regards,
  
  
  
  ******* *****

  Business Response

  Date: 10/09/2023

  
  
  This letter is in response to the
  above referenced complaint filed by Mr. ******* ***** against Davison Design
  and Development, Inc. (Davison) on or about 09/15/2023.  Mr. ***** is a valued client and his concerns
  are taken seriously.  Unfortunately, he
  has mischaracterized the status of his project. 
  As will be detailed below, no services are due to be performed, as there
  is an outstanding balance on the fee. 
  The services provided to date have met with his approval.  There is no basis for his complaint.
  
  Mr. ***** entered into a contract
  for the design and construction of a product model and presentation material.  The contract explicitly states that no
  services ae due to be performed until receipt of the full fee amount.  Mr. ***** has made multiple partial payments
  and there remains an outstanding balance. 
  Despite having no contractual obligation, Davison does begin services
  when a portion of the fee has been paid. 
  In Mr. ***** case, the initial Preliminary Ideation sketch was created
  and submitted for his approval.  He
  approved the design on 03/05/2023 and the Preliminary Virtual Rending and
  engineering documents were then created. These subsequent documents were provided
  to him on 07/17/2023 and he has not yet provided his approval.  A copy of his signed approval is attached.  (The actual approved design has been redacted
  for confidentiality.) Ignoring these facts, Mr. ***** demands a full refund.  The contract contained a revocation clause which
  set out a limited time within which the contract could have been cancelled and
  a refund received.  The time period has
  long since passed.  The contract further
  states that there would be no refund for any cancellation that occur after the
  expiration of the stated period.
  
              Davison
  has performed, without any contractual obligation to do so, its services with Mr.
  *****’ approval.  Davison remains willing
  and able to complete all remaining services upon receipt of the full fee.   
  
  
  Sincerely,
  
  
  David ** D****
  Associate Counsel
  Davison Design and Development, Inc.
  
  Enclosure

• Initial Complaint

  Date:08/21/2023

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I inventing a golf shoe and hired Davidson to make it for a year they told me lies and said every thing so go great but they said they needed $10,000 plus $6000 and they sent me a booklet of pictures now when I call there not picking up the phone because they were rude and didn't want to talk .

  Business Response

  Date: 09/05/2023

  
  
  This letter is in response to the
  above referenced complaint filed by Mr. ******* ***** against Davison Design
  and Development, Inc. (Davison) on or about 08/18/2023.  Mr. ***** has been a valued client.  As will be detailed below, his project progressed
  in a prompt manner pursuant to his express written authorization.  There is no basis for his complaint.
  
  In his complaint, Mr. ***** states
  he was charged $10,000 then another $6,000 and only received a “booklet of
  pictures”.  This is an inaccurate and mischaracterized
  summary of his project. There are a total of three separate service contracts.  In total Mr. ***** received more than $2,000
  in credits from Davison and has thus paid less than $15,000 on the total
  contract fee of $17,000.  Also, Mr. *****
  alleges a failure to respond to his attempts to communicate.  The record does not support his claim,
  specifically the phone record show only aa single incoming call from Mr. ***** in
  all of 2023.    
  
  Mr. ***** initially entered a
  pre-development contract for research services related to his new product idea
  and those services were performed. The complies portfolio of research is the “booklet
  of pictures” referenced in the complaint. 
  This portfolio was comprised of US patent documents and information on current
  products that are similar to his submitted idea.  Following completion of the research, he
  entered the product development and representation agreement which covers a
  wide range of services from the initial design, through final licensing
  services.  Each individual stage in the
  process is dependent upon the client’s approval of the preceding stage. To date,
  these individual steps included; the preliminary ideation, the preliminary
  virtual, the industrial ideation, and the industrial virtual. He provided his
  written approval for each of these stages. Attached are copies of his signed
  approvals. (Note the actual approved design have been redacted.) The final stage
  of the Executive Briefing and securing his authorization to proceed with presentations
  is currently pending. The third contract is for additional services to be performed
  after completion of the product development.
  
  Davison has performed,
  and is willing to continue to perform, the services for which Mr. *****
  contracted according to the terms of those contracts.  The services provided to date have met with his
  express written approval.  There is no basis
  for his complaint. At his request, his file has been closed. While there is no basis
  for a refund, as service have begun and the services provided to date have been
  with his express written approval, Davison has no desire to retain payment for services
  that will not be provided.  Should he
  desire to have the file re-opened, or wish to discuss a partial refund for services
  that will not be provide, he may contact Davison’s legal department at his convenience.
  
  
  Sincerely,
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.
  
  Enclosure

• Initial Complaint

  Date:07/17/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I started this venture with Davison over 8 years ago. Recently I was ask if I wanted to pursue pricing to give an advantage to market my system. The cost was 5k. I bit and gave a $1000 down payment. Then in the last week I find a telehandler company that has had a camera system on their 98 foot telehandler. I just talked to Davison and ask why it wasn’t my system on the magni machine. No comment was given. I told them there was another company in their state that I thought they should pitch my system to. Her response was the marketing campaign has already finished. My question was why didn’t they market it to a telehandler company. No answer

  Business Response

  Date: 07/28/2023

  
  
  This letter is in response to the
  above referenced complaint filed by Mr. **** ******** against Davison Design
  and Development, Inc. (Davison) on or about 07/17/2023. Customer concerns upset
  everyone and the staff works very hard to troubleshoot them so communication
  errors are kept to a minimum.  From the
  time of an initial contact and throughout the process, Davison maintains an
  open channel of communication, disclosing its services and fees upfront and
  providing contracts that are simply written, with no “fine print” provisions. Having
  reviewed Mr. ********’s file, there is no basis for his complaint. 
  
  Initially, Mr. ********’s complaint
  conflates two separate contracts. The contract which has a fee of $5,000, and which
  he has made a payment of $1,000 was ultimately not signed by Mr. ********.  As such his payment has been refunded.  The contract related to the presentation of
  his product idea was signed in November 2017 and services were completed by
  February 2021. 
  
  As to the presentation of his product
  idea, the contract obligated Davison to contact up to forty-five (45)
  companies.  The contract further states; “The
  actual number of corporations that can be considered as targets for the
  Invention will vary widely depending upon the characteristics of the Invention
  and its potential uses and may be much fewer than forty-five.” For Mr. ********’s
  product, a total of forty-one (41) companies were contacted including several “telehandler”
  companies such as; John Deere, Peterbuilt, Bobcat, and Cummins.  He was informed of the identify of these
  companies prior to their being contacted. Mr. ******** was free to suggest
  additional companies at the time services were performed.  It is not reasonable to now inquire about
  presentations more than three years after the services were completed.
  
  As stated there is no basis for his
  complaint.  Davison has provided its
  services pursuant to the terms of the contract entered. However, in the interest
  of client satisfaction, if Mr. ******** has a specific company he would like Davison
  to contact, he need only provide the company name to the Licensing Department and
  Davison will proceed to contract said company at no cost.   
  
  Sincerely,
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.

• Initial Complaint

  Date:07/09/2023

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In 2011 I was contacted by Davidson invention after going online thinking I was contacting Invent Help I stated that to them however they convinced me to present my Invention to their company and they will lead me through because I never invented anything before so I didn't know what to do thinking that that company would advise me and help me along the way then I could not afford to pay over $25,00.00 in full. I'm going to fix income I was doing monthly payments as I'm looking online I came across agencies or private entrepreneurs that will expedite time with a certain % them to get my product sooner Davidson Invention company never told me or offered me that option. Mr W**** who I originally was spewas very firm the educated name was Mr W**** kept me focused & educated, that's why I stayed with the company so long .I happen to call the company wonder why Mr W**** have not caught me basis now I'm told that I'm reassigned to Tonnete who did nothing at all to assist me with my Invention and never return my calls until she feels like it always apologetic when I bring it to her attention that she's not assisting me at all however I finally pay off the balance for my Invention . I did all of the investigation is searching myself with no knowledge of a invention. I e-mailed Mr D******** who never emailed me back. I've been waiting 13 years to bring my Invention to the market and now they're not responding back to me I've been waiting to inspect the design of the box for a month or more and they keep misleading me and I'm just not happy with that company I'm going to appalled because I can go to Invent Help who I think is more professional with the full amount my Invented could be advertised on the market as soon as possible at least sooner than 13 years so I'm finally complaint because they have been a professional and they will no. please help me on the 14th I will be moving to *** ***** ****** ****** *** **** ****** *** ****** ***** telephone number still the same

  Business Response

  Date: 07/19/2023

  
  
  This letter is in response to the
  above referenced complaint filed by Ms. ********* ********-****** against
  Davison Design and Development, Inc. (Davison) on or about 07/09/2023. Customer
  concerns upset everyone and the staff works very hard to troubleshoot them so
  communication errors are kept to a minimum. 
  From the time of an initial contact and throughout the process, Davison
  maintains an open channel of communication, disclosing its services and fees
  upfront and providing contracts that are simply written, with no “fine print”
  provisions. Having reviewed Ms. ********-******’s file, there is no basis for
  her complaint. 
  
  At the outset, a number of matters
  need to be addressed.  Ms.
  ********-****** alleges her involvement with Davison goes back to 2011.  This is simply false.  The first contact from Ms. ********-Tilly was
  on March 06, 2018.  Attached please find
  a copy of the data record documenting her initial contact on that date.  Note the actual submitted idea has been
  redacted for confidentiality.  Second,
  she claims to have paid $25,000.00.  This
  is false.  The contract she entered was for
  a fee of $2,950.00.  A copy of the contract
  is attached.  Finally, she makes comments
  over the fee structure of other companies. 
  This is irrelevant to her project. There is no claim that Davison misled
  her about the nature of the fees to be charged. She was free to decline
  services.
  
  Specific to the services provided
  to Ms. ********-******, she initially entered a pre-development contract for research
  services related to her new product idea and those services were
  performed.   Following completion of the
  research, she entered the Wireframe and Application Layout agreement on or about
  April 09, 2018.  The services under this contract
  were not due to be performed until receipt of the full fee.  Ms. ********-****** made final payment of the
  fee on or about April 03, 2023.  The
  design service has been performed and the Wireframe and Application Layout has
  been provided to Ms. ********-****** for her review and approval on or about July
  07, 2023.
  
  As stated there is no basis for her
  complaint.  Davison has provided, and will
  continue to provide, its services pursuant to the terms of the contract entered.
  
  
  Sincerely,
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.
  
  Enclosure

• Initial Complaint

  Date:07/05/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I feel as though I was mislead by Davison. With videos, not being fully transparent, other’s testimonies,contract not being honored. And I feel I just gave away 16,175 for a hard copy book from Davison Inventions.

  Business Response

  Date: 07/19/2023

  
  This letter is in response to the
  above referenced complaint filed by Mr. ****** ***** against Davison Design and
  Development, Inc. (Davison) on or about 07/05/2023.  Mr. ***** has been, and continues to be, a
  valued client.  As will be detailed
  below, his project is proceeding in a prompt manner pursuant to his express
  written authorization.  There is no basis
  for his complaint.
  
  Briefly stated, Mr. ***** initially
  entered a pre-development contract for research services related to his new
  product idea and those services were performed.   Following completion of the research, he entered
  the design and representation agreement which covers a wide range of services
  from the initial design, through final licensing services.  Each individual stage in the process is
  dependent upon the client’s approval of the preceding stage. To date, these individual
  steps included; the preliminary virtual, the industrial ideation sketch, the
  industrial virtual rendering, the executive summary and the authorization to
  proceed with presentations. He provided his written approval for each of these
  stages. Attached are copies of his signed approvals. (Note the actual approved
  design have been redacted.)
  
  Currently, the project is in the
  presentation stage.  Per the contract, Davison
  is to contact up to forty-five (45) companies. 
  This is accomplished by identifying an initial approximately fifteen
  (15) companies and contacting them.  If
  none of the contacted companies express interest, then a second and potentially
  third list of companies are identified and contacted.  In contrast to the development stage, this
  stage is dependent upon the response of the companies that have been contacted.
  As a result, there is often a period of time where progress is static, awaiting
  the contacted companies to perform their evaluation. 
  
  Mr. *****’s allegation
  of being misled, and having only received the pre-development research is
  simply not supported by the facts.  As detailed
  above, each step of the process has been with his express written
  approval.  It is not possible to be more
  transparent about the development process. 
  
  Davison has performed,
  and continues to perform, the services for which Mr. ***** contracted according
  to the terms of those contracts.  The
  services provided to date have met with his express written approval.  There is no basis for his complaint.
  
  Sincerely,
  
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.
  
  Enclosure

• Initial Complaint

  Date:06/27/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Date of Transaction: 8/8/2022
  Amount Paid: $15,450
  What the business committed to provide:
  Please see attached contract, the business has detailed their deliverables beginning on Page 1, Section A, Services Provided. These deliverables continue through Page 7, item 10 Sales Support Services. None of the committed services have been delivered in nearly a year of work with the company.
  Services not provided include:
  Digital Hand-drawing (ideation rendering): Not satisfactory and incomplete
  Virtual Rendering of the proposed invention
  CAD Drawings of aspects of the invention
  Problem Identification/Industrial Design
  Orientation
  Brainstorming
  Package
  Virtual Computerized Rendering
  CAD Drawings
  Exploded Diagram
  Provisional Application for a Patent
  No proof of filing has been provided
  Executive Summary Service
  Corporation Targeting Service
  Idea Presentation Service
  Services after Manufacturer Interest
  Product Sample Development
  Package Sample Development
  Video Sample Services
  Additional Virtual, Product and Packaging Services
  Re-Conditioning Virtual Reality, Sample, and Packaging Services
  Licensing Agreement Services
  Manufacturing Assistance Services
  Royalty Management Sevices
  Press Campaign Services
  Sales Support Services
  Nature of the Dispute:
  None of the outlined services have been provided
  Unable to make satisfactory contact to resolve questions or issues
  Unresponsive, poor communication
  Not completing requested changes and updates prior to providing “resolution”.
  Continuously providing the same incomplete rendering
  Misrepresenting original invention
  No evidence of any work on the patent, despite an additional fee being collected.
  Davison claims that they are in the final step of this process, despite no approvals being collected at any step.
  No Account or tracking number has been provided: The game is called **********, a division fo *** *** ****** ***. The individual contracted with Davison is ***** ******.
  I have attached a copy of the original contract

  Business Response

  Date: 07/19/2023

  
  
  This letter is in response to the
  above referenced complaint filed by Mr. ***** ****** against Davison Design and
  Development, Inc. (Davison) on or about 06/27/2023.  Mr. ****** has been, and continues to be, a
  valued client.  As will be detailed
  below, his project is proceeding in a prompt manner pursuant to his express
  written authorization.  There is no basis
  for his complaint.
  
  Briefly stated, Mr. ******
  initially entered a pre-development contract for research services related to his
  new product idea and those services were performed.   Following completion of the research, he
  entered the design and representation agreement which covers a wide range of
  services from the initial design, through final licensing services.  Each individual stage in the process is
  dependent upon the client’s approval of the preceding stage. To date, these
  individual steps included; the preliminary ideation, the preliminary virtual,
  the industrial ideation, and the industrial virtual. He provided his written
  approval for each of these stages. Attached are copies of his signed approvals.
  (Note the actual approved design have been redacted.) The final stage of the
  Executive Briefing and securing his authorization to proceed with presentations
  is currently pending.
  
  In his complaint, Mr. ******
  conflates two separate sets of services. 
  The services referenced above fall under Section A: Services
  Provided.  This section concludes with an
  itemization of the deliverables which consists of the ideation sketches,
  virtual renderings and CAD drawings.  As
  stated, these have been provided with Mr. ******’ written approval.  The other services fall under Section B;
  Services After Manufacturer Interest.  As
  the title of the section states, these services are not due to be provided until
  after a manufacturer has expressed interest in his product idea. 
  
  Davison has performed,
  and continues to perform, the services for which Mr. ****** contracted
  according to the terms of those contracts. 
  The services provided to date have met with his express written
  approval.  There is no basis for his
  complaint.
  
  Sincerely,
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.
  
  Enclosure

• Initial Complaint

  Date:06/20/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
   
  
  Regards, Where are the time ?? sheets,when were the meetings, who was there 
  
  
  
  ****** ****

  Business Response

  Date: 07/19/2023

  
  
  This letter is in response to the
  above referenced complaint filed by Mr. ****** **** against Davison Design and
  Development, Inc. (Davison) on or about 06/20/2023.  Mr. **** has been, and continues to be, a
  valued client.  As will be detailed below,
  his project is proceeding in a prompt manner pursuant to his express written
  authorization.  There is no basis for his
  complaint.
  
  Briefly stated, Mr. **** initially
  entered a pre-development contract for research services related to his new
  product idea and those services were performed.   Following completion of the research, he
  entered the product development agreement which covers a wide range of services
  from the initial design, through final licensing services.  Each individual stage in the process is
  dependent upon the client’s approval of the preceding stage. To date, these
  individual steps included; the preliminary ideation, the preliminary virtual,
  the preliminary engineering, the industrial ideation, the industrial virtual, the
  executive summary and the authorization to proceed with presentations. He
  provided his written approval for each of these stages and competed a questionnaire
  about the Executive Briefing providing positive feedback.  The contract he entered specifically states
  that Davison is to retain possession of the physical sample as only one sample
  is constructed.  Mr. **** was provided
  with an actual photograph, not a computer generated image, of the physical sample
  prior to his authorization to proceed with licensing services.  The contract states the physical sample will
  be provided upon written request of the client. 
  
  Currently, the project is in the presentation
  stage.  Per the contract, Davison is to contact
  up to forty-five (45) companies.  This is
  accomplished by identifying an initial approximately fifteen (15) companies and
  contacting them.  If none of the contacted
  companies express interest, then a second and potentially third list of companies
  are identified and contacted.  In
  contrast to the product development stage, this stage is dependent upon the response
  of the companies that have been contacted. As a result, there is often a period
  of time where progress is static, awaiting the contacted companies to perform their
  evaluation. 
  
  As a final matter, in his complaint,
  Mr. **** states he has a patent on his product idea.  To the extent he implies Davison assisted in
  procuring his patent, he is mistaken.  Davison
  is not a law firm and does not provide patent services or any other legal
  services. The contracts are explicit in that regard.
  
  Davison has performed,
  and continues to perform, the services for which Mr. **** contracted according
  to the terms of those contracts.  The
  services provided to date have met with his express written approval.  There is no basis for his complaint.
  
  Sincerely,
  
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.
  
  Enclosure

  Customer Answer

  Date: 07/19/2023

  From: ****** **** <**************@*****.com>
  Date: Wed, Jul 19, 2023 at 1:19 PM
  Subject: I AM SURE THAT YOU HAVE MORE TO THAN DIDCUSS DAVISON. LETS GET TO THE POINT.I WANT TO SEE THE LAST 5 PEOPLE THAT HAVE A GOOD SUCESS STORY TO TELL.HOW MANY LAWSUITS DOES DAVISON HAVE 50000. SHOW ME ONE PROJECT THAT SAW THE LIGHT OF DAY WITH DAVISON ? IN THE LAST 2 YEARS, NOT WHEN THE FATHER RAN THE COMPANY. WHY DID THEY NOT REACH OUT TO ME. OH I GOT IT, THIS MAN IS SHOWING HOSTILITY AGAINST ME AN I FEAR FOR MY LIVE. 15K. NO LADDER TO CLIMB NO POT TO P**S WINDOW TO THROW

  Customer Answer

  Date: 07/20/2023

  I WOULD LIKE TO SEE ANY PROGRESS DAVISON HAS MADE LAST YEAR? COULD I MEET SOME OF THESE  SOULS.. NO I DONT WANT AN EMAIL. I WANT TO TALK TO THEM,NOT  EMAIL THEM FOR THEY HAVE AN APP FOR THAT  AND DAVISON HAS HAD A LOT OF PRACTICE. 15K AN BRANDON  MAKES ME FEEL LIKE I BOTHERED HIM ABOUT MY PROJECT. WHERE IS THE MODEL. NOT MADE, SHOW ME WHAT YOU GOT. 15K,3 SNOWMOBILES, ATVS. AND THE MERDOCK FAMILY ROLLS ON. I CANT BREATH. 15K AN WHERE IS THE PROOF YOU CONTACTED ANYONE...YOUR LETTER STATED THAT, THESE ARE THE COMPANIES WE WANT TO REACH OUT TO. THERE IS NO PROOF. WHERE ARE THE EMAILS..EXPLANATION DAVISON, WE HAVE THOUSANDS OF EMAILS DAILY,WE CANT GET TO ALL OF THEM.. ARE THESE THE EXTRA VOTES TRUMP WAS TRYING TO FIND. BBB YOU KNOW A CON WHEN YOU SEE IT. HOW MANY LAWSUITS ? ANOTHER TRUMP..

  Customer Answer

  Date: 07/20/2023

  The signature, Not one picture is what I designed. The 3 piece pool chair was what I sent, that was it, look like a piece of furniture sliding out to a small Murphy bed. Now Mr B******** was a fast talker. When I say the final product( Ed it may not look like your idea but the graphics are better and it is more understandable for our team. They can use my idea and tell you anything. I have my original design. If you contact a company on my behalf,brother why do I not know this. You have sent me pictures and nothing else. The cabinet was to have wheels so the child could push it. Transport to relatives,great kids beds for hotel and motels, family devides the child will have a bed. Mother nature and dislodge million, they could be donated. $15K. Devided by 23 months? Who was on the clock. ITS ALL A SCAM,THE REVEWS TELL THE SAME STORY. DAVISON IS A LIER. I AM DISABLED AND IF THIS TOOK OFF I WANT TO WORK WITH THE V.A. There are more like this and they need to be found out. $15K
   That's 3 or 4 ATVS,SNOWMOBILES. THIS IS ANOTHER  ******* MURDER AND I WAS THE BLACK MAN WHO WAS IN CRITICAL CONDITION AND THEY GOT 4MILLION.I CANT BREATH
  A.

  Business Response

  Date: 08/04/2023

  
  
  This letter is in response to the series
  of additional comments submitted by ****** **** regarding the above referenced
  complaint. Mr. ****’s additional comments have turned defamatory and
  antagonistic. Setting aside such commentary, any new issue will be addressed. Davison’s
  original response of 07/19/2023 is incorporated as if fully set forth herein.
  
  The only new issue presented is his
  request for “time sheets” regarding the work done on his project.  The contract presented to Mr. **** offered
  four (4) separate payment options; three with varying upfront fee and
  associated royalty percentage and fourth with an option for payment on an
  hourly basis. Mr. **** chose one of the upfront fee and royalty percentage options;
  as such, Davison does not provide a breakdown of time spent specific to his
  project.  
  
  Davison has
  performed the services for which Mr. **** contracted according to the terms of
  those contracts.  The services provided
  to date have met with his express written approval.  In light of the nature of his additional comments,
  his file has been placed on hold. If he wishes to have the remaining presentation
  services completed, he can contact Davion’s’ legal department to have his file
  re-opened.
  
  Sincerely,
  
  David *. D****
  Associate Counsel
  Davison Design and Development, Inc.

  Customer Answer

  Date: 08/15/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  
  
  I waited for 1week to hear from DAVISON. I left a message 4 times days for them to call me back.  This is the joke ??. They played a veteran, and elderly 64 Year old. With the intent to get funds for my idea. I put up 80% and I am yet to SEE ANYTHING. ZERO. NADA. NOW CHINA ???? WILL COME OUT WITH A NEW FUTON FOLD AWAY BED AND ?? MAKE MILLIONS. ANOTHER IDEA ?? STOLEN AND YOU WIPED YOUR HANDS OF ME. DID YOU NOT REQUEST DAVISON TO CONTACT ME. IT WAS  THURSDAY AFTERNOON, BEN WAS THE ONE I TALKED TO AND HIS WORD WAS " WE ARE SENDING THE SECOND ROUND OF MY BED TO NEW CLIENTS.? I ONLY WANT TO KNOW 1THING. MY CONTRACT IS VOID HOW SO. DAVISON HAS NOT 1 SHEET OF Paper, MEETINGS, A LAWYER CHARGES BY THE HOUR.NO 1 SHRED OF IMPUT THAT I WAS EVER IN THE COMPANY AT ALL. I WAS A SIDE HUSSEL,THE PITTSBURGH PENNSYLVANIA KIND. SHAME ON YOU, D**M 
  

  
  

  
  
  
  Regards,
  
  
  ****** ****