Business Profile

Class Action Settlement Administrator

Angeion Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Class Action Settlement Administrator.

Complaints

This profile includes complaints for Angeion Group's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

83 total complaints in the last 3 years.
36 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:08/21/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am unable to submit my claim for the **** Data Security Incident Settlement due to persistent technical issues with the online submission form. Despite multiple attempts and communications with the Administrator, the issue remains unresolved, potentially causing me to lose my rightful benefits from the settlement.The Administrator support team's responses were unhelpful and did not address the core issue. On August 1, 2024, I contacted the Settlement Administrator as I was unable to submit a claim online and had lost the original mailing. The administrator responded, stating they couldn't locate a claim for me in their records. I then attempted to again submit a claim for Credit ******************************* (CMIS) but encountered an issue where I was required to choose a payment method even when selecting CMIS, which should not require a payment method. The Administrator suggested trying a different device or browser. I tried submitting on both a Macbook Pro and Windows desktop, still encountering the same issue.August 2, 2024 I asked if they could address this problem. No response was received after this inquiry. I am seeking assistance in submitting my claim for the **** Data Security Incident Settlement, if the technical issues cannot be resolved promptly. I have copies of all email communications if required.
Business Response
Date: 08/21/2024
The technical issue appears to be resolved and may be a matter of Browsers being used. An address was provided for the class member with instructions to mail in a claim form. A separate email was sent to the class member with the *** attachment of the claim form per his request. We have also included the attachment here for convenience. Class Member can return the claim form postmarked up to October 22, 2024 and it will be marked as received timely.
Customer Answer
Date: 08/21/2024
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 22092986

I am rejecting this response because:
I wil make a paper claim but need the required form. I have requested such but do not get a response. Please have the company send the form to my email or physical address.

Regards,

*************************

Business Response
Date: 08/23/2024
We have emailed and attached the *** of the Claim form in previous responses, and we will also place paper copy of claim form in the **** mail today to the address provided in this customers complaint.
Customer Answer
Date: 08/26/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

*************************
Initial Complaint
Date:07/31/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am a member of the ******** Internet Tracking class action suit. I have reached out to this company several times attempting to get info on when/if Ill ever get a payout, with zero response.
Business Response
Date: 08/08/2024
Class Member had reached out to us on October 29, 2023 at 12:13pm as verified by the email address provided in this complaint. Angeion Group responded to the Class Member October 30, 2023 at 1:38pm. Response is attached with a status update to the question provided. Since then, no further communications were received from that email address.
Customer Answer
Date: 08/12/2024
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 22073062

I am rejecting this response because:

I got almost zero actual information from your end of October 2023 response, and zero reply lies to either subsequent attempted emails.

Regards,

*************************

Customer Answer
Date: 08/14/2024
Again, as I showed in the screenshots I uploaded, you have NOT replied to my subsequent emails and the reply you sent to the original email in October was vague and did not actually give an answer.
Initial Complaint
Date:06/28/2024
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hello, I filed with this firm as part of a member of a class action claim. To date I have not received my settlement checks. I've inquired with the firm as to the status of my claim and have not received a reply. While I realize they may be busy serving other people, I would appreciate a written reply my request. I seek payments for the claims my minor aged daughter (*****************************************) and I are entitled to as members of the class. I believe we should be receiving payments for claim numbers SMRT001200820, SMRT00121229, SMRT00173415, SMRT00466269.Please advise me if you are in need of any other supporting information to review my request for assistance.
Business Response
Date: 07/10/2024
We have records all for claims were sent payment on January 5th, 2024. Please ask Class member to confirm mailing address so we may reissue payments as none of the checks we sent have been cashed yet appearing we may have an incorrect address. We will need an address for each of the 4 claim ID's the class member provided please.
Customer Answer
Date: 07/21/2024
I am awaiting a payment from the organization. To date I have not received any payment. Once the payment has been received and their check has cleared, can the matter be considered as resolved.
Customer Answer
Date: 07/23/2024
I have not received a check from the party in my complaint. I had not replied to the BBB request, as the matter is still open. Would the BBB please request the party to follow through with sending the amounts owed to my address of record, ****************************************.
Customer Answer
Date: 08/01/2024
The firm initially inquired for my current address, but to date the company has not provide the payment due to me.
Do I need to open a new BBB complaint on the matter or can the BBB inquire as to the timeframe of when I will receive our payments?

Thanks

Business Response
Date: 08/12/2024
We have received the new address for the Class member and his family members and a reissue request has been sent over to our Accounting department. They have confirmed the checks will be cut in the next batch.
Customer Answer
Date: 08/13/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********.
We appreciate the reply from the vendor.
This matter will be considered open until the receipt of the promised checks.
Thanks for your assistance.

Regards,

***********************************

Customer Answer
Date: 09/10/2024
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 21912462

I am rejecting this response because:

This is a follow up email to my request for assistance.

To date we have not received any reply from the other party.

How do I request further assistance on the matter?

Regards,

***********************************

Business Response
Date: 09/11/2024
Checks were reissued on September 5th, 2024 and class member should keep an eye on their mailbox and let us know if not received after 7-10 mailing days.
Customer Answer
Date: 09/21/2024
Thanks for the help in bringing this matter to resolution.
Initial Complaint
Date:06/20/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I received a $25 gift card from Family Dollar as a class action suit settled in the Family DollarStores , ***** Pest Control Litigation Settlement. When I attempted to use the card, card read error message was displayed on the card reader. Attempted multiple times with same result. No assistance available in store #*****, located at *************************************** . Called an assistance no. And was told to call Family *********************** at **************. I was told to take a copy of front and of the card and email to them for review and they would get back with. I feel this whole process is a tactic by Family Dollar to have as few of these settlement cards as to be used. The more difficult the fewer cards to be used.
Business Response
Date: 07/10/2024
Family Dollar issued the gift card in question. Class Member will need to contact them to rectify the situation at Ph#************.
Initial Complaint
Date:06/12/2024
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
What the business was commited to pay me from a settlement from SnapOnSecurityIncident. ******* vs Snapon. Notice#SNA1041548, Conf code *****. Closed out last July 2023 to pay $750.00 to me.
Business Response
Date: 07/10/2024
After researching, it appears the class member was awarded $599.99 of the settlement amount as a portion of the $750 required a W9 be completed to issue the rest of the payment. ****** was sent to class member February 2024 to complete this form. This sentence was in the letter: If you do not submit your IRS Form W-9 WITHIN 60 DAYS OF THE DATE OF THIS NOTICE, the remainder of your claim will be closed without further reimbursement. If class member completes the W9 form, we can issue the remainder of the payment.
As for the remainder of the gift card, Black Hawk is the issuing company of the gift card. They can be reached at ************. Or may visit their website www.myprepaidcenter.com
Customer Answer
Date: 07/18/2024
This Company is only trying to get out of paying what is owed. I did not get a notice to send W-9 in February. I received a phone call from ***** with Angeion Group stating they need a W9 filled out. I waited and waited for an email with that information and I never received. Everytime I called them, no answer and no phone call returned until I contacted your company. They never responded until you reached out to them and on March 5th I finally was notified from them they would pay $599.01 on a virtual prepaid card and for me to submit a W9 no later then April 27th 2024. I still have this email saved. I sent them email with the attached W9 on March 12th through Office Depot. I did only email this to their email and not through their portal as my copier was down and so I went to office depot and paid to send. I talked to ***** the next day and she stated they received but would offer no other information. I have only been able to use $507.38 from this virtual prepaid card. So many places decline it. You cannot get ahold of anyone from this phone number they provided to you for me. ************ and when you try to give the virtual prepaid card number they gave me, the company says credit card number is not valid. You cant talk to anyone, no way to leave message and no way to get balance. Black Hawk card out of *****. This card still owes me $91.63 even if Angeion Group says they paid me $599.01. Also, you cannot get anywhere with the Prepaid Center.
On July 10th 2024, they finally responded after 3 attemps from your BBB company to me telling me they are unable to send payment until I send them a W9 and they can verify through IRS that this is me. On July 11th 2024, I replied through their portal the copy of the W-9 form that I filled out on March 12th 2024 and now they are telling you I should have done in February and now it is too late. Why did they even send this letter on July 10th asking for this again.
This all just does not make sense and this company Angeion Group is doing anything they can and making all excuses to hold any and everybody's money. This is just wrong. I will probably never get my money now but I hope someone who they owe alot more money then myself can get this company put out of business because they are just not operating in a business manner.
Customer Answer
Date: 07/19/2024
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 21837536

I am rejecting this response because:

This Company is only trying to get out of paying what is owed. I did not get a notice to send W-9 in February. I received a phone call from ***** with Angeion Group stating they need a W9 filled out. I waited and waited for an email with that information and I never received. Everytime I called them, no answer and no phone call returned until I contacted your company. They never responded until you reached out to them and on March 5th I finally was notified from them they would pay $599.01 on a virtual prepaid card and for me to submit a W9 no later then April 27th 2024. I still have this email saved. I sent them email with the attached W9 on March 12th through Office Depot. I did only email this to their email and not through their portal as my copier was down and so I went to office depot and paid to send. I talked to ***** the next day and she stated they received but would offer no other information. I have only been able to use $507.38 from this virtual prepaid card. So many places decline it. You cannot get ahold of anyone from this phone number they provided to you for me. ************ and when you try to give the virtual prepaid card number they gave me, the company says credit card number is not valid. You cant talk to anyone, no way to leave message and no way to get balance. Black Hawk card out of *****. This card still owes me $91.63 even if Angeion Group says they paid me $599.01. Also, you cannot get anywhere with the Prepaid Center.
On July 10th 2024, they finally responded after 3 attemps from your BBB company to me telling me they are unable to send payment until I send them a W9 and they can verify through IRS that this is me. On July 11th 2024, I replied through their portal the copy of the W-9 form that I filled out on March 12th 2024 and now they are telling you I should have done in February and now it is too late. Why did they even send this letter on July 10th asking for this again.
This all just does not make sense and this company Angeion Group is doing anything they can and making all excuses to hold any and everybody's money. This is just wrong. I will probably never get my money now but I hope someone who they owe alot more money then myself can get this company put out of business because they are just not operating in a business manner.

Regards,

*************************

Business Response
Date: 09/11/2024
We are following court orders to use the third-party card service. Once they make the payment, it is out of our hands and the class member will need to resolve with that vendor.
Customer Answer
Date: 09/30/2024
Hello *******, You say this case is closed because you received no response from me. First of all, I was unable to go to your link for over a week and left you several messages to contact me. I finally got a hold of you on Friday September 20th where you said the company had answered and you forwarded that from your personal email.because I couldnt get on the link. Then on Monday Sept 23rd, I had major surgery and couldnt reply right away. The Angeion Group answer to you was they have provided me a virtual prepaid card and it was out of their hands I would have to deal with that company.This Angeion Group needs to be investigated. This card is pretty useless. It is through Blackhawk Mastercard. Card#*******************. Code 788 Exp 02/26. You cant get ahold of the company, *************, **************. They send you around in circles through an automated system. Says no card on file. So you tell me how this is valid. They just keep making excuses to avoid paying me.
****** ***** ************
Customer Answer
Date: 09/30/2024
*******, I dont know how this has been closed when this company Angeion Group just keeps making excuses to payout. I know I will never get my money from them and I know it is not enough to go seek an attorney over. It is the principle of how many people they have scammed and how a court could put such a company in charge of making distributions. I did everything I was suppose to do for them to receive my settlement including getting them my W-9 which they have probably subbmitted to IRS and will go against me of money I have not received. Thank you for your time and I hope someone else can get further than I did to get this company closed down for fraud business.
****** ***** ************
Initial Complaint
Date:05/06/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Class Action Suit Settlement check ***************************** V. **** **** Sent me a check payable from TRISTATE CAPITAL Bank, in the amount of $105.25. I deposited this in my account, only to have it returned from the issuing company. I called the issuing company and the directed me to the ANGEION Group - who manages the account. Phone number ************. You cannot speak to a person, you can only leave a message. WHY SEND ME A SETTLEMENT CHECK with no money in the account???. This check was returned for insufficient funds. This company is a FRAUD and I believe is a scam! Do not deposit any money from this company!
Business Response
Date: 06/11/2024
We are replying directly to this person by email.
Initial Complaint
Date:04/19/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This is regarding the *************** settlement for which angeion group is the class administrator . They have repeatedly fail to send me my settlement payment even after clear confirmation over email and involvement of class counsel. The lkast email they confiemd they will send me my digital payment on Feb 14, 2024. they never did and they have been non responsive to any email communication Proof of email communication enclosed
Business Response
Date: 04/30/2024
Unfortunately, your claim was not approved. The person who previously communicated with you made an error when they said a payment was sent to you initially. We apologize for this error.
Customer Answer
Date: 05/01/2024
Complaint: 21597212

I am rejecting this response because: *********** had communicated in writing about claim approval and payment . As soon the BBB complaint was filed they said all their communications were sent in error and denied the claim without no reason or justification

Regards,

***************
Initial Complaint
Date:04/16/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
******* Settlement notice ID - **************, AND Confirmation number BbR7F6j7MiVH ******* Account number *************** Initially, I filed my claim online in January 2024, with difficulty. So, I contacted the ******* administrator and left messages. No ******* settlement administrator returned my calls. Next, I sent emails prior to April 15, 2024 deadline, and my emails were ignored. Unfortunately, no one never contacted me to confirmed, that I my claim was received successfully. So, on 4/15/24 I mailed the completed claim form certified return receipt. Im a 100% disabled veteran and ******* customer for years they attempted to scam me out of $11 monthly in a bundle package. I prefer to receive payment through Zelle attached to my phone number ************
Business Response
Date: 04/18/2024
We have received your completed claim form. Your choice of electronic payment is *****. We have no record of receiving any emails from you. There is nothing you need to do at this time.
Business Response
Date: 04/29/2024
She just reached out the other day and we left her a voice mail. We have the claim and the Zelle request for payment.
Customer Answer
Date: 10/28/2024
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 21578829

I am rejecting this response because:
I haven't received any contact from the business since April. I have no idea what is going on and I want answers as to the status of this.

Regards,

****** **********

Business Response
Date: 11/11/2024
Class member spoke in length with Project Support Specialist and provided a detailed update on the case and where it stands. Class Member is expecting personalized phone calls with updates on this case and when advised the website is designed for those updates per the court instructions, the Class member rejected the website. We have no other updates for the Class member at this time.
Initial Complaint
Date:03/12/2024
Type:Product Issues
Status:
UnresolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I received 2 settlement checks (1 set to void on 2/22/24 and the other didn't have a void date). I deposted both checks on 2/11/24, both returned unpaid on 2/18/24, I spoke with the claim Rep/Admin who apologized and expressed thier supervisor would be able to ensue I received payment for all I am out due to the returned checks, and would get a cal the next day. I didn't get a call, and after several attempts I spoke with them on 2/21/24,. The superviosr asked for a copy of the checks, and sent me an emailed request to respond to. I emailed the copies and folowed up with the supervisor who confirmed receipt of the copies and indicated he asked for a payment to be processed quickly for what I am out, and that someone would contact me in a few days to confirm amount and how I wanted to be paid. After a few days, and after several failed attempts to reach hte Suprvisor, I contacted the claim rep by email and phone,, and they emailed a request for copies of the checks due to the copies I sent the Supervisor were lost, and they needed them to quickly process so someone could reach out to me confirm amount and how I wanted to be paid. I am very upset, the supervisor told me the payment was being processed in February, and it would take a few days for someone to contact me about how I wanted to be paid, now I have been told that wasn't true, as the email I sent with attached copies of the checks was lost, and now I have had to send the copies again, and have again been promissed a phone call to confirm amount and how to pay me. No one have reached out to me, and I have again been unable to reach either of them by email or phone, and messages left with main operator are not returned. I would have had a total of $2504.28 if the checks had been paid, instead I am in the negative for $2,158.14 due to the checks being retuned agains t my account that resulted in overdraft charges.
Customer Answer
Date: 03/13/2024
I received an email from the Claim Representative indicating they were not going to re-issue the checks that returned, and the remaining settlement funds were sent to charity. This was very confusing as I didn't request for the checks to be re-issued, and the supervisor already confirmed they were processing a payment for the money I lost due to the checks being returned. I got another email claiming the checks were too old to be honored claiming they didn't see an expiration or void after date 2024, and only had my word of that date, which is not accurate as it is clear in the copies I sent them of the checks I deposited showing one had that date printed on it by them, and the other didn't have one at all indicating it didn't have an expiration or void after date. The supervisor had already confirmed both verbally and in email a payment to cover the funds I lost from the checks returning was being processed and I have been waiting for someone from that department to contact me as he indicated by phone and email they would do with details on actual date of distribution to me and how they were going to send it (PayPal, Cashapp, mailed check, etc.). Thier responses are not acceptable and II expect the verbal and email confirmations I received to be honored. Also, when a check is returned, it is my understanding the sender have to provide funds to cover the returned check to the recipient.
Business Response
Date: 03/29/2024
Both of these cases are closed and have been for awhile. *********** you ****** out the void date that was on the check. We never send checks without a void date. For Method 2020, you altered the void date to 2024. We never have a 2 year void date for checks per court orders. You are lucky we aren't going to prosecute for altering checks. This is illegal.
Customer Answer
Date: 04/01/2024
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 21424299

I am rejecting this response because there is no "white out" on the checks, all information printed on them was done by them prior to sending the checks to me. Before depositing the checks I spoke with a Claim Adminstrator who asked what settlements they were from, I explained one was ****** and the other was Method, I also explained about one not having a void date and the ohter having one of 2/22/24. The Claim Adminsitrator Indicated there should not be an issue with the checks and asked me to reach out if there was due to the age of the settlelments, so they could take care of it The checks were returned, and when I reached out and spoke to the claim administrator again, they told me thier Supervisor would have to handle issuing me a paymet for the checks, stated they would forward what happened and my contact information to their Surpervisor. A few days later I spoke with the Supervosr who asked for any copies or images I had of both checks, which I emailed and the next day the Supervisor confirmed reciept of my email and the images, indicated all was being processed and I should reveive a call in a few days of thier email regarding payment. I made several attempts to follow up with the Supervisor, **********; I couldn't I made contact by email with the Claim Administator who indicated they had lost the email and the images/copies I sent and needed them again to process the payment. I emailed the images again ro the Claim Administrator wlhom sent me an email in response to my follow up claiming the remaining funds in both accounts were sent to charity and accounts were closed. My attempts to speak with the claim adminsitator ***** unanswered and no follow up emails sent.

Regards,

************

Business Response
Date: 04/03/2024
Once again, these two checks that you provided copies for are altered. we will not be paying them, we will be filing this with the police. These cases are closed.
Initial Complaint
Date:03/04/2024
Type:Delivery Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Angeion Group is the settlement administrator for the In re ********** Device Performance Litigation case. I was supposed to receive a check as part of the settlement. According to ********************** Services, a check for the settlement was scheduled to arrive on 1/29/2024. However, I never received the check.I checked with the **** and it appeared they lost my check. I tried emailing Angeion four times to ask them if they can reissue a check for me but I never heard back.Please see email history between me and Angeion Group.
Business Response
Date: 03/06/2024
We did not see any communication from you in our email system. However, now that we have received your reissue request, it will be processed and mailed to your address. Please note that check issuance will take time to process. We appreciate your patience in this matter.
Customer Answer
Date: 03/08/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me contingent on the business following through and re-issuing the check.
Thank you so much for your help, the BBB is truly a first class organization.
Regards,

*********************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Customer Answer

Complaint statuses

Business Response

Customer Answer

Customer Answer

Customer Answer

Business Response

Customer Answer

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Customer Answer

Business Response

Customer Answer

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Business Response

Customer Answer

Business Response

Complaint statuses

Customer Answer

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Customer Answer

Angeion Group is NOT a BBB Accredited Business.