Property Management
Morgan PropertiesThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Morgan Properties's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 105 Customer Reviews
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Review fromBrittany R
Date: 05/18/2023
I don't recommend anyone to live here. Morgan Properties in Glen Burnie, MD 21061 is TRASH! They called me two days before my move in date to tell me the apartment was not ready and that the apartment was infested. After I had everything in place to move that weekend. Then they requested another 1,400 WITH Jetty at move in when I already made my payment to Jetty. The day I THOUGHT I was moving in when I entered the building NOBODY greeted us. The manger lied and said my behavior in the office was out of line when I literally did NOTHING. I wanted to know why the information was presented one way but meant another. I am glad I did not move here. I found a better space to live bigger and better!Review fromCJ B
Date: 05/08/2023
They are not business minded people.They break the law and nothing is ever done about it. Horrible management and it trickles down. That's why their employee turn over is so high. Living their buildings is dangerous or your physical and your mental health, and they do not care unless it decreases their profit. So a lawsuit is the way to goReview fromCarly J
Date: 05/08/2023
I lived in a property managed by Morgan Properties and when I moved out, they tried to charge me for things I didn't damage. There was a water leak above my bathtub from the upstairs tenant, and they tried to charge me $300 for the damages. They also charged me for carpet cleaning & refrigerator cleaning (which is regular maintenance), light bulbs being out (which they weren't when I moved out) and debris on my patio (which was just outside debris (leaves, etc.). I tried to reach out to them several times with little to no avail. I've lived in several apartments over the years, probably around 5-10 apartments and NEVER had this kind of issue. I've ALWAYS gotten my full security deposit back in full with no issues. I will NEVER live in an apartment managed by Morgan Properties ever again. Renters beware! I even threatened them with a legal proceedings and they never responded. They DON'T CARE AT ALL! It took them 5 months to send me my security deposit refund and they are REQUIRED BY LAW to issue to refund 30 days after moving out. I am furious that such a large corporation has such low standards.Review fromElizabeth G
Date: 05/05/2023
Horrific in every aspect. Nothing but thieves. If you like living with black mold on the walls windows and every where. The walls falling around you due to water draining through the walls and water bugs all over the apartment , squirrels eating cable lines and no heat in the middle of winter for weeks and paying a high rent then you won’t mind living here. DO NOT LIVE HERE …… YOU WILL GET RIPPED OFF LIVING IN TERRIBLE CONDITIONS. BE AWARE OF THESE SCAMMERS. I experienced it all here. I wish I could upload the pictures and videos. Just paid a month rent which I did not live. Not so bad if they used the money to fix the apartments along with the money they pay the lawyers to get them their pennies.Review fromRichard W
Date: 05/03/2023
Two weeks with leak in bathroom ceiling. Substandard repair attempts and huge hole in ceiling.Review fromPatricia P
Date: 05/02/2023
Morgan Properties Customer Service is Horrible from the Corp. Office to the Rental Offices, the turn over rate for staff when they actually have staff is ridiculous!!!!! you have to constantly call, email, almost harass to get anything done. If you pay your rent you should not feel like a bother when interacting with anyone when you have questions or concerns pertaining to the money you are spending to rent a property. The neighborhood is becoming unsafe, they have 2 maintenance men to service the entire property( most times), Parking lot is always filled with trash, you have to share your balcony with families of squirrels, and inside with mice, the property has the potential to be nice if the effort was put forth by the Corp. Office. Maybe start by putting some money into the investment ( provide upgrades in units), and provide customer service training to the staff that will have direct contact with the tenant'sReview fromSasha M
Date: 04/29/2023
Worst place ever. If I could give negative stars I would surely
Update 4/29/23
No one has contacted me. My furniture is damaged. Rats are still running around my apartment. And I’m in court for eviction cuz I refuse to pay rent to live with rats. Thanks for making me anxiety & depression worst. This is the worst place I’ve ever lived in my life and with the cost and no reimbursement for my stuff being destroyed to the point of having to replace and rats chewing through my wires causing my husband to get shocked (it could’ve easily been one of my children) n biting me. This of the worst renters remorse I’m having and i SERIOUSLY WISHED I NEVER MOVED IN HERE. I will be telling people that ask not to bother with this place, is not worth the price and you’ll be living with rats and the property will do ABSOLUTELY NOTHING about it.
4/14/23
Morgan Properties your property manager at this complex also doesn’t communicate well with people and they have me stressed and my depression is at times utmost worst since living here and I will be telling everyone that I know as well as anyone that ask me that William Penn apartments in DE as well as morgan properties doesn’t work with their residents and you will be living in an infestation and your stuff will be damaged and they won’t do anything about it knowing that renters insured doesn’t cover infestation damages. I’ve had to spend thousands of dollars to replace things that damages could’ve been avoided had your property managers done their job and exterminated when rats was first reported instead of telling me “no one else has reported any rats so their not anything that we can do.” This is highly unacceptable and I have serve renters remorse with renting this place from you guys. And I haven’t even lived here for 1 year. Moved in in august, rat issues reported in November, nothing was done until end of January to take care of the rat issues after I had to get the health department in the state of DE involved in December.Review fromTim S
Date: 04/27/2023
Zero accountability and zero ownership from the property manager. A subcontractor who was resurfacing the bathtub, for the 5th time(the provided low quality work that peeled and scratched my 4 year old son), was allowed to sand the bathtub without and method to control the dust. There was no vacuum and no barrier to prevent dust from spreading outside of the work area. The Mothane Catalyzed Polyurethane Enamel dust spread throughout my whole apartment except the second bedroom, the door was closed. The chemical now in a respirable particulate, that affects the mucous membrane in the lungs, nose, mouth, and causes eye irritation covered every surface. During the final walkthrough which was done before the contractor was finished the dust was not seen by property manager or the maintenance supervisor. Our family returned the next day to discover this contamination. The property manager had a cleaning crew come to clean the bathroom and some of the apartments property but not of our personal property. The cleaning crew used a dry cloth to wipe and basically smear the dust. When we can back the following day the property manager said he had completed a walkthrough and didn’t notice anything wrong. After walking him through and showing him the mess another crew was called in. They were able to clean the bathroom and some of the kitchen. I had to spend over 20 hours cleaning personal property that was covered in toxic dust. My family was displaced from our home due to the toxic fumes and dust for four nights. Property manager states it’s Morgan Property policy not to pay for a hotel since the fumes would only last for 4 hours. This is absurd and a dangerous. We requested the bathroom fan be left on and door closed while the tub was curing and to also leave bedroom window open and door closed to contain the fumes and assist with ventilation. After multiple requests this was never done, fans off and no ventilation. Complete negligence and no respect for my families health.Review fromNorah M
Date: 04/20/2023
Terrible place! Especially for seniors. Heat/hot water which are included in the monthly rent keeps going out. Newly remodeled apartment was shown by realtor but the unit actually rented is not nearly as nice. Closet doors do not close properly with some hardware missing. Bathroom very small with narrow tub. Newly renovated kitchen but not new appliances.Review frommark m
Date: 04/16/2023
AVOID MORGAN PROPERTIES THEY ARE A SCAM!
I rented 2 apartments for 4 years, I'm aware of the proccesses of moving out, When we did our Final walk through with management I secretly recording the entire thing, Pointed out spots where picture frames were hung,and pointed out damages that were there before Moving in having them agree. I was expecting 400$ for cleaning as they always clean but to my surprise
I WAS CHARGED 3,600$ AFTER my TWO 800$ DEPOSITS. When I called Demanding an itemized List as they are required by law,They hung up.5 minutes later I get an email stating that I had "holes" in the wall, and Needed the carpet replaced. After emailing the video of our walkthrough, SUDDENLY my NEW balence was 1,300$. When I asked for an Itemized LIST she said there were "HOLES IN THE WALLS" and "THE ENTIRE APARTMENT HADTO BE SPRAYED FOR FLEAS TWICE"
certainly I paniced and gave my 2 cats a flea bath and....nothing...not a single flea....not even dirt...When I asked for proof over the phone she hung up on me and 1 week after moving out, I was getting calls from a debt collector as they pushed it straight through to collections.
Having not only video proof of the apartment, but proof of the management saying "Thats fine, Looks good" leads them to ignore your calls and illegally pushing their fake charges through to collections so you cannot argue.
I have a pending litigation and Morgan Properties has 30 days to respond otherwise I get 3x what they charge me in the state of north carolina.
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