Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Property Management

Morgan Properties

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

This profile includes reviews for Morgan Properties's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Morgan Properties has 388 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.15/5 stars

    Average of 105 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMonica B

      Date: 04/14/2023

      We applied and were approved for an apartment at the Enclave on North Point. We received help from ERAP and they made the check out to Morgan Properties. However the amount given to us and to ERAP was not the price we were told. We were homeless at the time so we needed a place to stay and they (Kelly and Deshawn) said they would fix this. We gave them the check for $4,619 which was to cover rent through September. When we asked for a tour we were told that we could not tour the unit until we sign the lease. We did so & got the key. The apartment was not ready for a tenant because we found so many broken or missing things. We went back to the office to inform them that this apartment (which we were told was a upgrade) was not ready for new tenants. They sent the property manager to meet us at the apartment, her name is Christina Brickman. She stated herself in front of me and my daughter that this was NOT a upgrade and we were told the refrigerator was on backorder and the washer and dryer were ordered, but the still charge full price for this "UPGRADE" that had multiple code violations I called. email and visited the office when the door wasn't locked to find out when the necessary repairs would be done. They included repairing hole in ceilings, excessive mold build up in the bathroom, which appeared to be black mold, missing door lock stopper, broke refrigerator, mold around ceilings edges collecting to wall, open electrical sockets, peeling paint, and unit had not been cleaned from last tenant. I have been trying consistently to talk to someone from corporate, but they never return any calls. When I took them to court on December for failing to make repairs, the judge said that Morgan Properties violated their own lease the day I moved into that on July 22, 2023. I am seeking a full refund from them including the cost pf moving, time lost from work as well the hotal accommodation reimbursement. They also failed to pay me the $1,000 that was ordered by the court.
    • Review fromAndrea R

      Date: 04/12/2023

      -1 to be exact. I am a current resident and have requested an exterminator for 3 weeks for services. I found a rodent in my home on March 27th and since has turned into an infestation. They have chewed through walls in a water heater closet and possibly compromised electrical wiring that can be a fire hazard in my home. The property manager and staff have lied about sending an exterminator for weeks. Do not rent here. They are aware of an infestation damaging community property and harmful to community health. Their gross negligence is comprising the community they claim to serve and care for.
    • Review fromBreanna W

      Date: 04/05/2023

      I don't even want to rate this not 1 star!
      Tuscany Pointe In Tampa, FL.
      The maintenance sucks. I moved in the end of Feb 2023, was charged a prorated rent for NOTHING to be ready and have an INFESTATION of roaches! I have submitted ENDLESS request and still have not received any feedback. Lawsuit coming soon! >:(
    • Review fromSamantha J

      Date: 03/29/2023

      Excellent Community, Customer Service was great, Apartments are a nice size, I will refer.
    • Review fromLawrence A

      Date: 03/28/2023

      Terrible properties dirty and disgusting and Kevin Chung sucks. Also they stiffed me on my security
    • Review fromAdrienne F

      Date: 03/27/2023

      Things were great until around 2020 after COVID-19 hit in full force. I had seen cockroach carcasses before but nothing living in either the halls or our apartment until one day I saw a live one in the hallway to which I immediately called the office. They informed me they’d have the exterminator do an extra treatment during their scheduled visit.
      A few years after we moved in, the locks on the lobby and side doors were removed so anyone could just come into the building. I suppose it became “too expensive” to afford the residents this small bit of safety. Not so coincidentally, packages began “disappearing” i.e. being stolen. but instead of putting cameras into the lobby, we were told to just send items to the office, which would only hold them for a certain amount of time because MP was too cheap to do anything useful.
      In addition to the roaches, the complex is also infested with bedbugs, but shock and awe (sarcasm FYI), absolutely nothing was done. We attempted to alleviate both bug problems ourselves to little result. When my husband spoke to the exterminators, they were at least honest with him and said the work needed to be done was more than Kingswood/Morgan Properties was willing to pay for. We should’ve started escrowing our rent at this point, but we’d been house hunting since 2020 and hoped to be out that year.
      When we did buy, we had to trash a decent couch because your slumlord rental company is too cheap to do anything about the bug infestations. It also cost us over $2k to get someone who’d even throw it and other items away. No cleaning company would come in with the bedbugs, which is why things were left undone when we left.
      STAY THE HELL AWAY FROM THIS COMPANY. Clearly they're still making money hand over fist if this kind of stuff is allowed to fly. Hopefully this and other reviews will make enough of a dent in their bottom line that they'll actually give a damn and do something.
    • Review fromAllison H

      Date: 03/17/2023

      The process to get your bank account verified is very outdated. It should not take days to send money in 2023. I should not have to pay extra to get money orders.
    • Review fromMegan W

      Date: 03/16/2023

      This is in regards to Bishops View in Cherry Hill. I moved in 5 months ago and have already had 25 service requests. The most recent was a hose that came loose on our washer and flooded the garage and half of our first floor. They said "this always happens" and fixed the hose with a zip-tie because that's how they "always do it". I requested a new hose or a new washer and they said that would not be needed. They did not get someone onsite until 23 hours after the incident. I called their 24 hr service 3 times but the claim they have no record - I have my call logs to prove otherwise. This is typical though, they do not address service requests timely, they do not provide notice of someone arriving, they call same day and say "can someone come now" and expect you to be there or allow it. I have been charged 4 months for insurance after providing my own before move in and taking the warning letters to the office to advise them of the discrepancy. Their response "corporate always does this" and assured it would be taken care of. It still has not been. I have tried to get out of my lease with no penalties and refund of my security deposit after this most recent incident (which is still ongoing) but they only responded with the standard buy-out agreement. I have warned them twice that I will be getting lawyer and after their generic response, I am now following through with it. I will tell everyone I know (which is a large community) that they are to steer clear of Bishops View and Morgan Properties.
    • Review fromKathleen M

      Date: 03/13/2023

      Apartments horrible, parking lots horrible, backyards horrible, leasing agent talking about other people personal business about being evicted, outdated appliances, utility closet using as a food pantry that's dusty and dirty and never been cleaned by maintenance not enough closets to store your clothing you have to rent a storage unit to place your extra belongings. Rent over priced. I can't believe how they allow these units to go down and want to try to say they upgraded some of the apartment's, because they add the black appliances every
      apartment should have received them not just some to make the rent higher for those units, everyone deserves new appliances.
    • Review fromRegina A

      Date: 02/28/2023

      My son and his girlfriend live there. They are young and getting taken advantage of probably because of their age. They have mold on the wall, windows, and dish waster. They can barely use their sinks due to being stopped up with something that he and his girlfriend have continuously tried to fix. DON'T MOVE HERE!!!!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.