Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,351 Customer Reviews
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Review fromRalph G
Date: 11/18/2024
5 starsiPhone arrived quickly and activated it very ********** I just need to adapt from Android to iOS18
Consumer Cellular
Date: 11/19/2024
We're happy to hear you had such a smooth process!Review fromKIM K
Date: 11/18/2024
5 starsThe customer service is awesome and the *** stayed on the line with me until my phone number was transferred from another carrier!Consumer Cellular
Date: 11/19/2024
Thank you for taking the time to let us know about your experience.Review fromStephanie W
Date: 11/18/2024
5 starsReceived my new phone within a few days. All set up and ready. Great customer service too.Consumer Cellular
Date: 11/21/2024
We are happy to hear that you are enjoying your service and new phone. We are honored by your loyalty and look forward to providing service to you for many years to come! Thank you for your feedback!Review fromdiane c
Date: 11/18/2024
5 starsI've been using my new phone for several days now- Got product in a couple days, Consumer Cellular the best.Consumer Cellular
Date: 11/19/2024
Thank you for your feedback; we are happy your order was delivered quickly, and you are enjoying your phone; we look forward to providing service to you for many years to come! Our U.S.-based customer support is always happy to assist.Review fromMike R
Date: 11/18/2024
5 starsOrdered a new phone and it arrived a day early. The process was quick and simple. As always, CC is one of those few organizations these days that are a joy to deal with:)Consumer Cellular
Date: 11/19/2024
Thank you for your feedback; we are happy your order was delivered quickly, and the process was simple.Review fromTimothy B
Date: 11/18/2024
5 starsOrdering a new phone was so simple and easy. I wish they also sold the phone accessories so I wouldn't have to get a phone case from somewhere else.Consumer Cellular
Date: 11/19/2024
Thank you for your feedback! We will take this into consideration.Review fromJacqueline D
Date: 11/18/2024
5 starsThe service is amazing it's the best service I've had ever! The customer service in the store was top notch and they were very informative and helping me and explaining the programs.Consumer Cellular
Date: 11/19/2024
We love hearing that! We do our best to ensure our customers have the best service, prices, and experience!Review fromRonald W
Date: 11/18/2024
5 starsWith Consumer Cellular for 2 years, Started at ***** went to ***** { all things go up this is america.} Always works for me. Just got a New Phone with them and a NICE One. All went Great in fact so well I thought I did something wrong. Never had to call CC at all. Being a Senior and All thing going up and up ************* is a great help to Me saving Money a +, Love my new Phone but 2 years to pay it off Well! But I see you can pay it off sooner THANKS CC. I am a Very HAPPY Customer. **.Consumer Cellular
Date: 11/19/2024
We are happy to hear that you are enjoying your service and new phone. We are honored by your loyalty and look forward to providing service to you for many years to come! Thank you for your feedback!Review fromJeffrey C
Date: 11/18/2024
5 starsworks great fast service quick delivery time the order was exactly what i orderConsumer Cellular
Date: 11/19/2024
Thank you for your feedback; we are happy your order was delivered quickly.Review fromRonald A
Date: 11/17/2024
5 starsTrying to switch from ******* to CC, ******* *****. Phones are locked and can't get them going. The people at consumer cellular are awesome. Trying their best to fix this problem. I believe it should be illegal to make locked phones. Just a scam to benefit *******.Consumer Cellular
Date: 11/19/2024
Thank you for your feedback! Our U.S. based customer support is always happy to assist.
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