Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,351 Customer Reviews
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Review fromLydia M
Date: 11/19/2024
2 starsWould have given more stars if they let me know sooner that I couldn't get financed for a phone. Instead I waited thinking I was approved and had to call to find out I wasn't.
Consumer Cellular
Date: 11/19/2024
Thank you for taking the time to let us know about your experience. Please contact us at the number above; our U.S. based customer service teams would like the opportunity to assist.Review fromDelta S
Date: 11/18/2024
5 starsI was very pleased with the efficiency of the company and the quality of the phone.The whole ordeal was easy even for a senior like myself.Consumer Cellular
Date: 11/19/2024
Thank you for taking the time to let us know about your experienceReview fromRichard j
Date: 11/18/2024
2 starsI don't like the way you do things I just got a ***** C110 from you for $60 bucks then I seen it on tv and face book for $29 so what's up with that? I don't like getting ripped off. Money is t** with me even if it's only $30 bucks.Consumer Cellular
Date: 11/19/2024
Thank you for taking the time to let us know about your experience. We are sorry to hear of the frustration you encountered, and our U.S.-based customer service teams would like the opportunity to assist. Please get in touch with us at the number listed above.Review fromNan N
Date: 11/18/2024
5 starsI talked with many during our change over process to CC, and everyone was very polite, and helpful every step of the way and I thank you.Consumer Cellular
Date: 11/19/2024
We're happy to hear you had such a smooth process! Welcome!Review fromSherry G
Date: 11/18/2024
5 starsI received my new phone within a few days just as stated. I am very happy with my new phone and with the service I receive from Consumer Cellular. Thank you!Consumer Cellular
Date: 11/19/2024
Thank you for your feedback; we are happy your order was delivered quickly, and you are enjoying your phone; we look forward to providing service to you for many years to come! Our U.S.-based customer support is always happy to assist.Review fromAM M
Date: 11/18/2024
4 starsThe phone is a good match for my needs. The only issue I have is with the volume and on/off controls on the side. Once I put the phone into my Body Glove case (made specifically for this model and this model only); my biometric fingerprint has been more difficult to get to work. I've tries deleting and retrying the fingerprint; but it just seems to be an issue w/the case/phone fit.Consumer Cellular
Date: 11/19/2024
Thank you for taking the time to let us know about your experience. Please contact us at the number above; our U.S. based customer service teams would like the opportunity to assist.Review fromGail D
Date: 11/18/2024
5 starsSo far so good! So Im a new customer and have just started the service so all good.Consumer Cellular
Date: 11/22/2024
Thank you for your review, ****! We are thrilled to have you joining us.Review fromWilliam B
Date: 11/18/2024
5 starsGreat service for upgrades and replacement phones, billing is sometimes hard to understand, overall great service.Consumer Cellular
Date: 11/19/2024
Thank you for taking the time to let us know about your experience.Review fromBarb G
Date: 11/18/2024
5 starsWe had two phones to switch carriers on. **** and ***** were great guys to work with. They checked our data use to find the correct plan for us and checked our storage on both phones to see if we needed to update. We had a good conversation even with some laughter as they switched our existing phones to Consumer Cellular. We saved a lot on our monthly phone plans and our phone service is great. I would highly recommend Consumer Cellular!Consumer Cellular
Date: 11/19/2024
We love hearing that! We do our best to ensure our customers have the best service, prices, and experience!Review fromRAY W
Date: 11/18/2024
5 starsTHE SERVICE I RECEIVED FROM A CHAT SESSION WAS IMPRESSIVE. THE PHONE I BOUGHT NOT SO GOOD. ALL IT WANTS TO DO IS SELL ME STUFF AND LOCK SO I CAN'T USE IT. THIS SURVEY IS BASED ON SERVICE NOT SUBSTANCE.Consumer Cellular
Date: 11/19/2024
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