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Business Profile

Computer Hardware

Micro Center Computers & Electronics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Hardware.

Reviews

This profile includes reviews for Micro Center Computers & Electronics's headquarters and its corporate-owned locations. To view all corporate locations, see

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Micro Center Computers & Electronics has 32 locations, listed below.

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    Customer Review Ratings

    3.62

    Average of 112 Customer Reviews

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    Review Details

    • Simon P

      Date: 10/29/2026

      I had an excellent experience at the REMOVED. REMOVED, the manager, went above and beyond to make sure I felt heard and taken care of. She came over personally, was warm and attentive, and made a lasting impression on me.REMOVEDwas friendly and helpful at the register, and REMOVEDwas incredibly knowledgeable about the cameras. He took the time to explain the differences and helped me choose the one that suited my needs. Everyone I spoke with was kind and professional. Thank you especially to REMOVEDfor making the visit such a positive experience.

    • Thomas W

      Date: 10/24/2026

      Hands down the best customer service and pricing REMOVEDexperienced. Ive never been to a business that works so hard to get me the best bang for my REMOVED

    • Coffee C

      Date: 10/24/2026

      It has been 2 months, I still have not gotten my device repaired in that time. The type of repair is a laptop screen replacement. They forced me to pay for a dignostic to actually repair it. Their customer service has been unresponsive. I am incredibly disapointed by my experince with this company thus far

    • Spencer S

      Date: 10/23/2026

      I purchased a gpu and returned it unopened in a sealed cellophane bag. I was told I had purchased the wrong gpu from another sales REMOVEDat Micro. I brought the gpu back and they told me I scratched it and I did not. They later recanted their scratch allegation and told me that the video card was damaged or defective. They booted it up on a 850 watt power supply but REMOVEDstates 1000 watt minimum. The manager and assistant manager never called me back either. It is impossible to contact their corporate office. This is not a REMOVEDutable company.

    • Matthew D

      Date: 10/22/2026

      REMOVEDhad the worst experience shopping at micro center. The customer service is atrocious. Your salesperson shoved insurance down my throat after he mishandled my $5,000.00 computer. In the last week I have had my family uprooted to deal with this problem with the tech department and their poor customer service.

    • Eric W

      Date: 10/20/2026

      Micro Center has consistently been the first place I recommend to friends who want to buy a computer, primarily because of their service and support. It's also the first place I go when I'm shopping for related products as they have fantastic inventory and knowledgeable staff.

    • Hassan A

      Date: 10/19/2026

      Great service. Great Products, Great personel. Loved the experance. Highly recomended

    • Noah T

      Date: 10/18/2026

      This business has good value bundles for PC parts and great service from team members. Actually going into one of their stores is like a candy land for someone like me. Great experience overall from talking with their technicians to resolve my hardware issues to shopping for new and open box parts.

    • jeffrey G

      Date: 10/13/2026

      Everyone in this store that I had contact with went above and beyond to help me and made me feel like I was the most important person in the store. I would recommend this store to anyone and everyone who is close enough to get there

    • Christopher B

      Date: 10/12/2026

      I am so impressed by Microcenter not only as the place to get parts for building PCs, but when you get into trouble, theyre also there for you.I have a build that Im quite proud of: its water-cooled in hard-line tubing, which I found to be quite challenging. It was the perfect COVID project: isolated with just computer parts to build.Anyway, recently (circa 2026) the machine developed a tic where it would go into black screen, and I could only recover it by powering down and restarting. I tried everything, with ChatGPTs help, to fix it. Nothing.I brought it to Microcenter in REMOVED, REMOVED, and REMOVEDwas able to track the issue to somewhere in the REMOVEDthat had inexplicably changed. Unfortunately, with all the moving around, one of the tubes cracked while it was in Microcenters care. What did Microcenter do? They bent and installed new tubing, repaired an apparent crack in the graphics card cooling assembly, replaced the REMOVEDcooler block and the pump/reservoir (because it turned out that was leaking and not pushing coolant properly). And they did all of this at no additional charge, even though some of the problems they discovered went beyond the original reason I brought it in. All because they wanted the customer to be happy, and they wanted to take ownership of their mistake. Now I call that customer service. 6 stars if that were available, but Ill stick with 5 because Im limited.

    BBB Accreditation: None

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