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Business Profile

Computer Hardware

Micro Center Computers & Electronics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Hardware.

About

About This Business

 Computers and Consumer Electronics, and Computer Repair, Builds, and Support

Years in Business: 38

Products and Services

 Computers and Consumer Electronics, and Computer Repair, Builds, and Support

Business Details

BBB File Opened:
9/30/1980
Business Started:
6/27/1988
Business Started Locally:
4/1/1980
Alternate Names:
Micro Center
Micro Electronics, Inc.
Micro Center Retail Stores
Micro Center Online
Business Management:
Ms. Kelly Phaunef, Customer Relations Specialist
Mr. Albert Rogers, Customer Relations Manager
Mr. Richard Mershad, President & CEO

Additional Contact Information

Principal Contacts
Mr. Richard Mershad, President & CEO
Customer Contacts
Ms. Kelly Phaunef, Customer Relations Specialist

Additional Information

Payment methods
  • Cash
  • Debit Card
  • MasterCard
  • Visa
  • Credit Card
Refund and Exchange Policy
The company publishes refund & exchange details on its website page https://community.microcenter.com/kb/articles/28-what-is-the-return-policy?

Latest Reviews

  • Spencer P

    "This computer store has a bunch of great deals to keep an eye out for, but the thing that I appreciated the most was the fact that there were helpful staff members EVERYWHERE. I got all of my questions answered right away and even got extra context." ... Read full review

  • Andrew M

    "The staff is knowledgable, friendly, and professional. A lack of sales commissions makes shopping for a new PC or other piece of hardware enjoyable and relatively stress free." ... Read full review

  • Simon P

    "I had an excellent experience at the REMOVED. REMOVED, the manager, went above and beyond to make sure I felt heard and taken care of." ... Read full review

View all Reviews

Frequently asked questions about Micro Center Computers & Electronics

  • Is Micro Center Computers & Electronics BBB Accredited?

    No, Micro Center Computers & Electronics is not BBB Accredited. Businesses are under no obligation to seek accreditation.

  • What is the BBB rating of Micro Center Computers & Electronics?

    Micro Center Computers & Electronics has an A BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Micro Center Computers & Electronics have on BBB?

    Micro Center Computers & Electronics has 125 complaints filed with BBB in the last 3 years, 42 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of Micro Center Computers & Electronics.

  • How many customer reviews does Micro Center Computers & Electronics have on BBB?

    Micro Center Computers & Electronics has 114 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of Micro Center Computers & Electronics.

  • How do I file a complaint against Micro Center Computers & Electronics?

    You can file a complaint against Micro Center Computers & Electronics on BBB.

  • Where is Micro Center Computers & Electronics located?

    Micro Center Computers & Electronics is headquartered at 4119 Leap Rd, Hilliard, OH 43026-1117.

  • What does Micro Center Computers & Electronics do?

    The BBB Business Profile for Micro Center Computers & Electronics describes the business as follows: Computers and Consumer Electronics, and Computer Repair, Builds, and Support. Business category: Computer Hardware.

  • How long has Micro Center Computers & Electronics been in business?

    Micro Center Computers & Electronics has been in business for 38 years, since 1988.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.