Reviews

This profile includes reviews for SalvageData Recovery Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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SalvageData Recovery Services has 71 locations, listed below.

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  SalvageData Recovery Services

  43 Alpha Park Ste A Highland Heights, OH 44143-2202

  
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  SalvageData Recovery Services

  7745 Mentor Ave Mentor, OH 44060-5533

  
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  SalvageData Recovery Services

  1488 Mentor Ave Suite 300 Painesville, OH 44077-1809

  
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  SalvageData Recovery Incorporated

  59 Bedford St Stamford, CT 06901

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  SalvageData Recovery Services

  1402 Myrtle Ave Brooklyn, NY 11237

Review Details

• Review fromBill S

  Date: 10/18/2023

  1 star
  Take your business to another company
  You know the feeling you have when you leave the car dealership? The fast talking salesman feeding you a line of bull? That's the same experience you'll get with SalvageData.
  First, I will lead with that they did recover my data. That's the only positive.
  Be warned, they record your telephone conversations, and do not notify you. That's legal under Ohio law, where they are based, but shady. It's not transparent, and erodes the trust with the company you've entrusted your data to.
  They assign your "case" to a "case manager," and that's the only person you'll talk to, no matter what number you call. It's just like your salesman at the car dealership. After they had evaluated my device, I got a call from my manager, Chris, telling me about all the problems they found and how difficult a job this was going to be. I was half expecting him to sell me undercoating next.
  When he talked price, he used inaccurate language that led me to misinterpret the price quote. In the end, I paid $700 more than I expected because of this. They used their recordings against me to show me what I had agreed to. If you choose to business with them, get any quote or agreement in writing. I'd also voice that you do not consent to being recorded, or ask for a copy of the recording.
  When I objected to the price, they essentially held me hostage with my data. There was no meeting in the middle, or understanding the position of the customer. They didn't even acknowledge what had happened. Just demanded payment.
  While my data was recovered, I could have accomplished the same thing through another vendor for about half the price. Shop around -- you'll get the same service and a better customer experience elsewhere.
  You'll also notice that this company has blocked Google reviews, and curates the reviews it allows you to see on their website.

• Review fromRaquel R

  Date: 10/17/2023

  5 stars
  Had a great experience with Stephen and this service. Got a lot of my old family movies back! Great communication and turnaround. Thank you!! Will definitely be back when I need another data recovery.

• Review fromJane M

  Date: 10/10/2023

  5 stars
  Excellent service and results. SalvageData were able to restore my son’s complete 10 year writing history and as an English/Creative Writing major that’s a lot of data.
  Thank you so very much as he applies for doctorate ??????????

• Review fromJohn O

  Date: 10/07/2023

  5 stars
  Dats salvaged as promised. Would recommend. My rep Dustin kept me in loop the whole time…

• Review fromChristopher O

  Date: 09/29/2023

  5 stars
  My old external HD took a dive and I was in a bad way. George P was assigned to my case and saw it through. His team delivered all the data I wanted and needed to me on a new HD. Well worth it.
  Thanks guys. I truly felt cared for and I’m exceedingly pleased with the results.

• Review fromRiley C

  Date: 09/26/2023

  5 stars
  Great service! I got all the data I needed off my dead smart phone.

• Review fromLewis D

  Date: 09/26/2023

  5 stars
  George P has been amazing with his quick and clear communications as well as the expectations. They were able to recover all the files from a very important DVD that was damaged.

• Review fromMichael B

  Date: 09/21/2023

  5 stars
  I had footage for a very high end client that unfortunately the SD card got corrupted in camera. I called salvagedata and they made the process very easy and reassured me that they would do everything they could to restore my footage. Once I mailed it in within a week they received the card and inspected it. They were able to recover everything and within a month I had my footage back. Thank you to George and the team that helped make this possible, you guys are life savers!!!!

• Review fromKelly L

  Date: 09/19/2023

  5 stars
  They did a great job recovering my data! Worth every penny to see videos and pics I thought were lost! Thanks Wesley!

• Review fromRich C

  Date: 09/15/2023

  5 stars
  I was recommended to Salvage Data Recovery Services for my hard drive being damaged by friend who is a government employee who said they had used and recommended them.
  My first call, I reached a person named George Pavel, and after a three minute conversation, he was certain they would have a high percentage of getting back my information retrieved . After much patient customer service, and umpteen phone calls and dealing with the most pleasant people ever (Harley, Ashley, George), they sent us my flash drive.
  They walked us through the download they sent us and was able to salvage all of my data, miraculously…
  I can’t say enough good about what they did for me and getting my information back.
  It’s worth noting as much as I was irritated and frazzled by my situation, every employee I spoke with was level headed and positive in their words
  Thank You and your team
  9/15/23
  Rich C