Reviews

This profile includes reviews for SalvageData Recovery Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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SalvageData Recovery Services has 71 locations, listed below.

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  SalvageData Recovery Services

  43 Alpha Park Ste A Highland Heights, OH 44143-2202

  
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  SalvageData Recovery Services

  4758 Ridge Rd # 404 Brooklyn, OH 44144-3327

  
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  SalvageData Recovery Inc.

  526 W 26th St Rm 9G New York, NY 10001

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  SalvageData Recovery Inc.

  1825 Forest Ave Staten Island, NY 10303

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  SalvageData Recovery Services

  1402 Myrtle Ave Brooklyn, NY 11237

Review Details

• Review fromGreg S

  Date: 06/26/2025

  5 stars
  Salvage data Recovery Service was able to recover the information off the hard drive and their service was exceptional throughout the whole process from arranging the shipment of the device, to keeping me informed on each step along the way.

• Review fromAngela B

  Date: 06/21/2025

  5 stars
  I had an amazing experience working with SalvageData after I dropped my external hard drive and it failed ---it contained years of irreplaceable files, from personal photos to important working documents.
  From beginning to end, both ******* and Michael were incredibly helpful and professional. ******* patiently walked me through the entire data recovery process and answered all my questions, while both ******* and ******* provided regular updates and reassurance as the technical team worked on the drive.
  To my relief, they were able to recover 99% of my lost data and security transmitted the data files electronically. Their calm, courteous communication and deep technical expertise made a stressful situation feel manageable.
  I truly appreciate the care and effort the team put into recovering my files. If you ever find yourself in a data emergency, I highly recommend SalvageData — they not only deliver results but treat you like a valued customer throughout the process.

• Review fromPhillip H

  Date: 06/02/2025

  5 stars
  Joshua and Michael were both very helpful with the process. My hard drive wasn’t loading and Joshua helped me through the different options for data recovery. Joshua followed up after my recovery was finished and answered some questions about the billing and file review. Both were clear and polite. Would recommend this business.

• Review fromJeff H

  Date: 05/29/2025

  5 stars
  ****** *** ******* have been outstanding agents in communication, reliability, and resolution specialists. I appreciate their accuracy and confidence in their services in a timely manner.

• Review fromdavid k.

  Date: 05/14/2025

  1 star
  I received the disc. They said it had the recovered files. There was no step by step, or any instructions in the box at all for that matter to find and move the data. For over $1400 dollars not too much to ask right? Due to family issues going on back then, I just put the disc aside and dealt with that for a few months (life happens). When I finally called (just for an explanation of how to locate the files) they said their terms of service stated I had not asked them about how to find the files within the required time period (14 days) Their representative was rude and argumentative and kept telling me how busy the techs were. The techs then emailed a few days later and stated that they would do nothing to help. Their terms of service are their terms of service. I give them one star but would give them less if I could. I'll never use them again. Not ever.

• Review fromCarla G

  Date: 05/01/2025

  5 stars
  Completed my request successfully in an timely manner. Very responsive. Excellent customer service.

• Review fromRicardo O

  Date: 03/28/2025

  4 stars
  The guy who handled my account, George, was great. Although the whole service was overpriced, I had no other choice since I needed a lot of the work on my hard drive. Everything I needed was recovered, so they did their job well.

• Review fromMatthew B

  Date: 03/18/2025

  4 stars
  Overall, the service was expensive, but they did an excellent job recovering our data. Our agent, Katie, was incredibly kind, understanding, and helpful. Without her, we likely would have taken our business elsewhere. She responded quickly, provided detailed information, and answered all of our questions with patience. The only downside was the high cost, though that may be due to my lack of familiarity with data recovery pricing. The process also took longer than expected (once again probably due to my unfamiliarity with the process), but we were not in a rush, the main priority was getting our data back. We now have both our recovered data and our broken phone back and we are content with our experience. For clarification, Katie gets 5 stars and beyond, but the cost lowers the overall score to a 4.

• Review fromRudolf L

  Date: 03/13/2025

  5 stars
  The service, the courtesy, the speed, and last but not least the quality of the service exceeded my expectations.
  I dropped in with a mobile drive without any visible data, like after formatting the drive. From the three processing speeds offered I chose the "expedited" version. Even though a couple of $ pricier, but I have to deal with less hours or days in mental stress.
  The technician (Dominic, in my care) was polite, attentive, gave helpful and accurate advice, was available when needed, either by phone or by email. Certainly, had a positive effect on my mental well-being.
  A wholehearted recommendation.

• Review fromBrooke R

  Date: 11/07/2024

  1 star
  Charged me an absolute fortune. Did not organize recovered files onto new hard drive as specified and discussed. Files on new hard drive confusing, unorganized and a disaster to go down multiple “rabbit holes” to try and figure out. I cannot even see if everything was even recovered and so far there are things missing that was the sole purpose for me trying to save.
  I regret using your company and feel completely swindled.