Reviews

This profile includes reviews for The Kroger Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The Kroger Company has 1422 locations, listed below.

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  The Kroger Company

  1014 Vine Street Cincinnati, OH 45202

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  The Kroger Company

  4506 Brandt Pike Unit A Dayton, OH 45424-6084

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  The Kroger Company

  2300 N Limestone St Springfield, OH 45503

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  The Kroger Company

  1800 E 2nd St Defiance, OH 43512

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  The Kroger Company

  US Hwy 27 Harrodsburg, KY 40330

Review Details

• Review fromJANICE E.

  Date: 08/04/2023

  1 star
  lower price on shelf than the price that rang up - cashier refused to remove it from my bill and sent me to customer service - the line was 21 ppl long and I chose to leave instead. Basically Kroger just stole money from me.

• Review fromIldiko D. C

  Date: 08/04/2023

  1 star
  This Kroger sells rotten meat. When you call and bring it to the managers ( *******) attention he treat you unprofessionally and rudely. Called corporate Kroger to report Kroger Marketplace in ******* selling rotten meat to consumers. I would not recommend anyone to return to this store!

• Review fromKim W

  Date: 08/03/2023

  1 star
  Fred Meyer uses digital coupons to scam customers with misleading pricing signage. They offer special sale pricing on items if you use their digital coupons on the app. These sale prices are posted on large print on signs next to the merchandise as if it's the actual price. The real price is posted in tiny almost unreadable small print with a statement that the discounted price is only available if you use the app and digital coupon. Extremely misleading.

• Review fromSharon B

  Date: 07/29/2023

  1 star
  Im getting so frustrated shopping at Smiths. Back in the day it was a great place to shop. Good prices were fair and being a rewards member was enough to get you discounts on items. Now you have to be a rewards member and scan a stupid digital coupon in order to get anything which barely takes the price down to the same prices that other stores like ***** and ****** are without any of the hassle. You all are about to lose some long time customers if you cant get your **** together and make it a little easier. The digital coupons are a pain in the *** Every single time we shop we have to deal with having someone come help re scan an item because nothing ever works properly. Then we are forced to deal with employees that have no customer service skills at all acne act like we are so annoying to make them actually do any work. Its pathetic and rediculous.

• Review fromCindy P

  Date: 07/27/2023

  1 star
  I went to the Alvin ***** Krogers and got gas, the Krogers employee treated me differently, he looked at me with a nasty look , he was nicer to the elderly white man in front of me, I put my Krogers number in and he put the try there so I could put the money , and I said to him could I have ***** on your pump #4 , and when I was walking away , he said on the intercom very loud , you need to pay first , he saw the money, but he wanted to treat me like a criminal and try and embarrass me, I feel he was racist towards me as a brown skin Hispanic mixed race woman

• Review fromKa M

  Date: 07/27/2023

  1 star
  The Kroger Company, specifically City Market in Colorado, sold me a fraudulent gift card. I have lost several hundred dollars because they sold me a bad prepaid gift card and Kroger won't do anything to help. I've called the gift card comany as well and they will not help either. They just keep telling me to wait another 5 business days and then wait 7-10 business days to send a complaint. Meanwhile, I paid for an expensive prepaid gift card sold to me by City Market, a Kroger store, and cannot access the funds I paid for. They are ripping off people's money.

• Review fromMICHELLE M

  Date: 07/26/2023

  1 star
  I called the Kroger Rewards Plus to ask them why I didn't receive my Pin Code after my purchase. They said they are taking a break and have been since July 5 and anything purchase after that won't be honored. Are you kidding me? We are out buying these items thinking we are getting points only to find out that we weren't. My receipt dated July 17 says Every $40 spent on participating items earns Rewards Points. Really? But yet in my phone call I toldthere on break?? No where did it say they were taking a break, no email, nothing on website, and yet my receipt dated 7/17 states like I am still earning pointrs. Another way for Kroger to rip you off. 2x Fuel Points. I didn't receive untilI submitted a request. Sometime the digital coupons work, and sometimes they don't. This is a horrible way to runa business. I would give them0 stars if I could. After 50 years I think its timeto go somehwere else.

• Review fromLinda L

  Date: 07/24/2023

  1 star
  Kroger is price gouging. Some items have tripled in the last 2 years. I think Krogers should be investigated for price gouging. I have been a loyal kroger shopper for over 20 years. I will contact the Consumer ************************

• Review fromChandler C

  Date: 07/20/2023

  3 stars
  Good store, but prejudiced staff! Staff is unprofessionally gossiping about guests from time to time just to pass the time by. Have had previous workers ask me stereotypical things and even had a female worker try to play a joke on me as if I was hitting on her. They act civilized for a while and then cut up days later. It's behavior that I will not tolerate as a customer, nor should anyone else. They also keep products past expiration just to make a quick dollar.

• Review fromMargo H

  Date: 07/19/2023

  1 star
  Kroger Pharmacy cut off M******* Jan. 1,23 and I should have had a refund from July 26,22; as I had paid in full to Kroger RX savings club. They said NO! Totally unaware of new policy with ******** & frankly could care less.