Reviews

This profile includes reviews for The Kroger Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The Kroger Company has 1422 locations, listed below.

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  The Kroger Company

  1014 Vine Street Cincinnati, OH 45202

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  The Kroger Company

  559 E. Manhattan Blvd. Toledo, OH 43608

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  The Kroger Company

  381 Market Square Dr Maysville, KY 41056-8721

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  The Kroger Company

  1510 Covington Ave. Piqua, OH 45356

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  The Kroger Company

  10101 Landing Way Ste B Miamisburg, OH 45342-1160

Review Details

• Review fromKay C

  Date: 09/28/2024

  1 star
  Kroger has too many buy this many to get this price. Download this to get this discount. Join this to get this discounts!! Its getting to be too much!! They put this 8 oz in 6 oz slot and you dont get discount!! Advertise free bag will not ring up and manager just shrugs and said didnt work for me either after several days!! Find out why!!! Start being more like ******. Sale price is sale price. Want 1 of bogo. its half price. No having to buy 4or 5 to get sale price!!

• Review fromApril B

  Date: 09/28/2024

  1 star
  Kroger steals from me every month. This month it was $129.82 on the 13th of September. Order # (one * * * ** *** ** ** ** ****)Refused to refund me for food I never received.

• Review fromKarmel D

  Date: 09/27/2024

  1 star
  Digital Coupon policy......Kroger is intentionally misleading the customer with their HUGE signage (Big Yellow sign with Red print) with a special price for a product, and not honoring it at checkout. When you complain about not getting the sales price, they tell you "well that is the digital coupon price". So after being told I have to get their "APP" , and then search for the digital coupons then "clip" it, only to not find it, after doing so; is such a time consuming headache, that you just walk away frustrated. I have shopped at Kroger for over 35 years, and have their special "Kroger" card that would always give me the special coupon price that was advertised by the very same bright yellow signs with red print. So why do I have to do both? THEY ARE INTENTIONALLY DUPING US INTO BUYING THE SPECIALLY ADVERTISED PRODUCT, AND NOT GIVING US THE ADVERTISED PRICE, BECAUSE WE DIDN'T NOTICE THE teeny weeny writing far from the price on the Huge sign that says it is a digital coupon. This is criminal...........I don't know why a company as large as they are (and soon to be a monopoly), are allowed to continue duping us shoppers with this very misleading advertising. MY ADVICE......GO TO *******

• Review fromErnest S

  Date: 09/23/2024

  1 star
  This is a corporation that doesn't care about consumer feedback or concerns. I've gone down and sat in the corporate office for an hour without anyone coming out to talk to me. The store down the street from corporate office are very rude and disrespectful. If I was stealing products, I'd be treated better than when I told the clerk whatever several times who then yelled for security. I will go to ***** from now on. This store is garbage

• Review fromTina D

  Date: 09/23/2024

  1 star
  Kroger delivery service in Florida misleads you with the Kroger offers to take a certain dollar amount off your purchase if you order a certain dollar amount. When I placed an order with a Kroger offer of $35.00 off when you purchase $175.00 or more in groceries, upon checking out I reviewed the receipt and noticed that I was not given the $35.00 off as advertised by Kroger. So I called Kroger customer service and was told that Kroger would apply a $35.00 credit on my next purchase order with Kroger delivery service. I believed Kroger and made another purchase a month or so later. However, no $35.00 credit was applied to my recent purchase. So I called Kroger customer service again and yet again I was told that I would have to make yet another purchase with Kroger to obtain my $35.00 credit. In short, do not believe Kroger when they say a credit will be applied. In short, do not sign up for Kroger delivery service.

• Review fromMark R

  Date: 09/23/2024

  1 star
  I order groceries online because Krogers in Ann Arbor, Michigan only has self checkout that fails every single time you scan an item. EVERY SINGEL TIME. However, On Friday, September 20th, I made a grocery order that was canceled without notice. This forced me to scramble to feed my family. I made a second order on Monday, September 23rd and it was scheduled for morning delivery. Itw as rescheduled WITHOUT NOTICE for between 1:00 and 3:00 - a time when I would not be at home. If Kroger is going to have exclusively self checkout, they need their machines to function correctly or actually pay people to do checkout like every other store on earth. if Kroger is going to have grocery delivery, they need to PROVIDE ADVANCE NOTICE of cancelations and delays and not force customers to go on a hunt to figure out why their food hasn't arrived.

• Review fromHolly C

  Date: 09/23/2024

  1 star
  I was at the Kroger in ************ and the workers there are very rude That's way I go to **** ****

• Review fromTammy L

  Date: 09/17/2024

  1 star
  Someone should look at their business practice. They advertise prices on the item and now you have to have a virtual coupon no one tells you about. I was charged more than double for my items then had to stand in line at customer service. I even used my kroger ID. This is deceptive practices for sure!

• Review fromEsther P

  Date: 09/15/2024

  1 star
  These stores are gouging the consumer. Other stores charging $4.00 for butter and 2.50 for cheapest eggs, while Kroger is charging 3.79 for cheapest eggs and over $8.00 for pound of butter.
  I hope consumers wake up to these deceptive business practices.

• Review fromChristopher S

  Date: 09/15/2024

  1 star
  Subject: Formal Complaint Regarding Delivery Experience with Kroger Fulfillment Center Driver Brittny on 09/15/2024 Dear Kroger Customer Service Team, I hope this message finds you well. I am writing to bring to your attention a profoundly concerning incident during a recent delivery from your fulfillment center. This particular delivery took place on September 15, 2024, at approximately 8:50 AM at my mother’s condominium. The conduct exhibited by one of your drivers, Brittny, during this interaction, was highly unprofessional, offensive, and a clear violation of Kroger’s core values, which you have prominently displayed as being foundational to your organization’s operations and customer relations. As a loyal customer who has relied on Kroger’s Home Delivery services since the opening of Fulfillment Center 01, my family has always had positive experiences with your company. We have consistently trusted Kroger to provide a seamless, respectful, and supportive delivery process, especially given our specific needs. Unfortunately, this experience with Brittny has left us feeling frustrated, disrespected, and questioning the standards of service we had come to expect from Kroger. The Incident: At around 8:50 AM on September 15, 2024, Brittny, a Kroger delivery driver, arrived at my mother’s condo to deliver groceries. Present at the time were my wife, my mother, and myself. Upon Brittny’s arrival, my wife kindly asked her to bring the groceries up five stairs—just five individual steps—to the entrance of the condo. It is important to clarify here that we were not asking her to navigate flights of stairs or perform any extraordinary physical task. Rather, it was a simple request to bring the bags up a few steps to the door. Brittny cursed and threw the products that we bought stating it was not her job. Please reach out for further details.