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Business Profile

Financial Technology

Deferit, Inc.

Reviews

Customer Review Ratings

4.07/5 stars

Average of 150 Customer Reviews

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Review Details

  • Review fromMary W

    Date: 10/13/2024

    1 star
    I was charged the initial fee to use the program which was $29.98 and know where on the app did it state that California was not apart of the 4 payment plan. They did not inform me until I paid that amount. I instantly cancelled my membership once I seen I wasnt offered the program and they refuse to send me my money back. They need to state what states qualify ! I obviously need the payment plan because Im struggling. Without stating what states qualify, this is false advertisement. I just want my money back.

    Deferit, Inc.

    Date: 10/16/2024

    Hi Mary,

    Thank you for bringing this to our attention; we appreciate the opportunity to sort this out for you.

    We are pleased to let you know that we have promptly processed the refund for the $29.98 for you and have sent you an email containing the details for your reference.

    If you have further questions or need additional assistance, please don’t hesitate to reply to our email. Your feedback is important to us as it helps ensure we provide the best possible service.

    Thank you for your patience and understanding.
  • Review fromBlessed H

    Date: 10/01/2024

    5 stars
    Deferit is awesome it has really been a great help to me. The customer service is top tier, they do everything they can to help you, no matter what the situation is. I highly recommend Derfeit.

    Deferit, Inc.

    Date: 10/02/2024

    Hi Blessed! Thank you so much for sharing your experience with us! Were glad to hear that Deferit and our Customer Heroes have been extremely helpful to you. Rest assured that we're committed to supporting you throughout your financial journey. Anytime you need assistance, we're here to help! Thanks again for the support!
  • Review fromBrittant B

    Date: 09/29/2024

    5 stars
    Always willing to help and work with you when you need it.

    Deferit, Inc.

    Date: 10/01/2024

    Hi Brittant! Thank you for sharing your Deferit experience with us! We're glad to hear that Deferit and our Customer Heroes are always available to support you whenever you need it. Please dont hesitate to reach out anytime you have questions or need assistancewe're always here to help!
  • Review fromBernice W

    Date: 09/26/2024

    5 stars
    Deferit is a great resource for my kind of situation. With my work hours being reduced during the summer season, Deferit has worked out fine. The customer service is outstanding....Thank you!!

    Deferit, Inc.

    Date: 09/30/2024

    Hi *******! Thank you so much for sharing your Deferit experience with us! Were glad that our service has been a great fit for your summer situation. Your feedback means so much to us. Anytime you need assistance, please dont hesitate to reach outour Customer Heroes are always ready to support you throughout your financial journey!
  • Review fromLatonya B

    Date: 09/25/2024

    5 stars
    Very easy to work with. They were a big help to me with my bills.

    Deferit, Inc.

    Date: 09/26/2024

    Hi *******! We're so glad to hear that Deferit was able to help you out with your billsthank you so much for sharing your seamless experience with us!  Anytime you need help, we've got you covered!
  • Review fromEmilee M

    Date: 09/22/2024

    5 stars
    This is a wonderful company!! I had an issue logging in and they helped me through it.

    Deferit, Inc.

    Date: 09/24/2024

    Hi ******! Thank you for sharing your Deferit experience with us! It's great to hear that you can now log in to your account and enjoy our services without any trouble. Your feedback is incredibly valuable to us. Anytime you have questions or need assistance, don't hesitate to reach out to ****'re always here to help!
  • Review fromSharon D

    Date: 09/21/2024

    5 stars
    I love this company! Very thankful that this company exist; you get a credit limit, which is the maximum amount they will advance for your bill. That can be totally used to pay off a bill, or if you have bills that don't satisfy the maximum limit, you can pay multiple bills until the limit is reached. after repaying the bill, your limit goes back up. They don't currently have phone contact for customer service inquiries or issues, but the customer service has contact through email and they are extremely quick, professional, and beneficial. Anytime I had an issue verifying a bill, means of payment, or payment issue; it was resolved within an hour. Never had an issue where he customer service didn't resolve, even if the app "can't help" the customer service team can assist where technology may fail us.

    Deferit, Inc.

    Date: 09/23/2024

    Hi ******,

    Thank you so much for sharing your Deferit experience with us! We're so glad to hear that you love our Pay-in-4 feature, along with our Customer Heroes' support.

    Anytime you need assistance with settling a bill, please don't hesitate to reach out to ****'re always eager to help!
  • Review fromEddy P

    Date: 09/20/2024

    5 stars
    If you have any issues the support team will get it resolved very quickly and they usually respond within a couple of hours or less.

    Deferit, Inc.

    Date: 09/23/2024

    Hi ****! We're glad to hear how our Customer Heroes have provided you with prompt support and resolution. Thanks a bunch for sharing your Deferit experience with uswe truly appreciate you being a part of the Deferit community!
  • Review fromRobin W

    Date: 09/18/2024

    4 stars
    Awesome always come through when I need. Best part is bein able yo put money on my rent

    Deferit, Inc.

    Date: 02/05/2025

    Hi *****,

    Thank you so much for sharing your Deferit experience with us!

    We're so glad to hear that you find our services reliable, especially with your rent bill.

    If you ever have any questions or need further assistance, please don't hesitate to let us knowwe're always eager to help and learn more about improving your bill-budgeting experience with us!
  • Review fromTracy P

    Date: 09/16/2024

    5 stars
    Im excited that I went to deferit its really good to know that this really works thank you deferit.

    Deferit, Inc.

    Date: 09/19/2024

    Thanks for sharing your Deferit experience with us, *****! We're as excited to hear that Deferit has met your expectations. If you ever need any assistance, don't hesitate to reach outwe got you! Thanks again for choosing Deferit!

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