Reviews

Review Details

• Review fromMaurice B

  Date: 10/23/2025

  4 stars
  I have had no issues with a bill being paid online, it does take approximately 2-3 hours for the bill to process but I had received confirmation about the bills from the merchant about it successfully being paid. Definitely a life saver. The credit portion works as well and reflect on my credit report. Im just waiting for my rent payment to post been a few days and a higher limit. If the rent (check ) post soon I say they rock. Definitely need a phone number especially with certain concerns.

  Deferit, Inc.

  Date: 10/23/2025

  Hi *******,
  
  We're thrilled you found our service reliable. At Deferit, we're committed to paying your bills on time while helping with your credit score along the way.
  
  While we believe that emailing is the most effective way to resolve customer concerns at this time, rest assured that we hear you and value your feedback as we strive to enhance user experience.
  
  Whenever you have questions or concerns, don't hesitate to reach out anytimeour Customer Heroes are always eager to help!

• Review fromTrelessha M

  Date: 10/22/2025

  5 stars
  I have been utilizing this service for years now, and I have been very satisfied with how handy it has been to be of assistance for me. I definitely recommend. The only thing I would say is I hope they can bring back their referral program because I even refer to leasing offices at *********** have stayed at to partner with Deferit as well and to get some sort of credit or referral for anyone that signs up would be very helpful

  Deferit, Inc.

  Date: 10/23/2025

  Hi Trelessha,
  
  We're thrilled youve found our service reliable for years nowthank you so much for sharing your Deferit experience with us! We're also glad to hear how much you enjoyed our referral program; your support truly means a lot to us.
  
  While the referral program is no longer active at this time, feedback like yours reminds us how valuable it was for our community. Rest assured; were always exploring other exciting features in the future!
  
  Thanks again for being such a loyal member of the Deferit familyits customers like you who make what we do worthwhile.

• Review fromEricka E

  Date: 10/15/2025

  1 star
  If I could give them zero stars, I would. I signed up for their services, paid their fee and made a payment to them for $50. Three weeks later the bill that they said that they were going to pay for $200 not only is still not paid, but they are still taking money out of my account even though Ive contacted them repetitively through their chat because by the way, thats the only way to contact them and their chat says that someone will email you when they get a chance the only thing they email me is telling me that theyve paid it. *** requested a refund and today I was charged again! Ive already had to go and pay my bill at this point so now Im just paying them and my bill. Absolutely horrible business do not use them.

  Deferit, Inc.

  Date: 10/16/2025

  Hi ******,
  
  Thank you for bringing your concern to our attention. We understand how important it is for your payment to be reflected accurately. As mentioned in our email correspondence, weve provided you with the payment confirmation number 027860012510132 and a copy of the payment receipt for your records.
  
  Please share these details directly with your ****** so they can locate and apply the funds to your account. Once this has been done, please feel free to let us know directlywe're committed to supporting you every step of the way.
  
  We appreciate your patience and the opportunity to ensure this is resolved properly.

• Review fromMaria F B

  Date: 10/13/2025

  5 stars
  Deferit gives to clients a unique service, there no company that supports people to pay bills like Deferit, they give a one of a kind service and help clients to deal with expensive bills through a more affordable way of payment plan.They very serious and effective and help you even extending your payment schedule. How a good service and great customer service. Love ******************** definitely!

  Deferit, Inc.

  Date: 10/14/2025

  Hi *****,
  
  We're thrilled you found our services helpful. At Deferit, we're committed to your flexible budgeting options and dedicated to assisting you whenever you need support.
  
  Anytime you need help, our Customer Heroes are always here to assist.

• Review fromKeiva R

  Date: 10/10/2025

  5 stars
  Deferit is awesome!! Its the best way I have paid bills and on time. The customer service is wonderful and respond in a timely manner. Thank you guys for everything. Keep up the GREAT WORK!!!

  Deferit, Inc.

  Date: 10/13/2025

  Hi *****,
  
  Thank you so much for sharing your worry-free bill payment experience with Deferit!
  
  Anytime you need support, our Customer Hereos are always here to help.

• Review fromMandisa E

  Date: 10/08/2025

  5 stars
  My experience with them has been great! They have NEVER let me down. Their customer service is fantastic.

  Deferit, Inc.

  Date: 10/09/2025

  Hi Mandisa,
  
  We're thrilled to hear that our Customer Heroes' commitment to supporting you has been met to your satisfactionthank you so much for sharing your Deferit experience with us!
  
  Whenever you need assistance, we're always here to help.
  

• Review fromKeisha L

  Date: 10/05/2025

  5 stars
  I have had nothing but positive results with Deferit. All of questions and concerns have been met in a timely manner. Bills are paid when they are supposed to be. I would highly recommend this company for anyone who needs a little help as well as building credit. Thank you for your cooperation!!!

  Deferit, Inc.

  Date: 10/07/2025

  Hi ******,
  
  We're thrilled to hear that our commitment to paying your bills on time and supporting you have been met to your satisfactionthank you so much for your support and for sharing your credit-building journey with us!
  
  Anytime you need help, we've always got you covered.

• Review fromKe B

  Date: 10/02/2025

  4 stars
  Deferit has been good so far to me I used them several times without an issue and most recently I just paid my account off and until I did the account was locked . I advised them it was paid off a the same day a response was given and issue was resolved and I was able to submit a bill again. I did do this today hopefully it gets paid in a timely manner as I see some reviews are not so good regarding that aspect but overall things are going well. Thank you deferit

  Deferit, Inc.

  Date: 10/03/2025

  Hi Ketorra,
  
  Were glad to hear Deferit was able to support you when you needed it most. Your bill has been successfully paid on the same day, and heres your confirmation number for reference: 6424198152.
  
  If you have any questions or need further assistance, please dont hesitate to reach out. Were committed to making bill payments simple and stress-freeand wed love the opportunity to earn that extra star from you!

• Review fromDanita H

  Date: 09/24/2025

  1 star
  If I could give them zero stars I would. I believe they are a scam. Took my processing fee Sunday and it's still not paid. I uploaded my bill and they just keep sending messages that it's hard to read. I reached out to the customer service, sent emails and have not gotten a response. They say they respond within 24 hours but they don't. They need to be looked into as a scam

  Deferit, Inc.

  Date: 09/25/2025

  Hi ******,
  
  Thank you for your feedback.
  
  Upon review, we're pleased to confirm that your bill was successfully paid on 09/24/2025. Please find the payment receipt attached via email, including the confirmation number for your records.
  
  If you have any questions or need further assistance, don't hesitate to reach outwe're here to help.

• Review fromAnn H

  Date: 09/18/2025

  1 star
  If I. Could write this company? I want to give it to 0. My daughter uses app to help her. Make payments on her electric bill. Her husband has been at work for a month. So they fell behind on their bills. Should she use this company because they were supposed to help her make payments on it. Her bill was like $800. So they were pressed to take out 400 and the rest she was going to make payments, but they ended up taking all of her money out of the bank yesterday and here we are 930 at night, almost And no power on we have children.There's no contacremember I feel.This is a scam and they should be looked into for scaring people. If this company is legit, they should have a phone number to contact them in case something goes wrong but they do not. I wouldn't use this company, so here we AR possibly her bill was Pacific 11, the clock last night and here we are. Nine thirty m s p m and there is no electricity so don'today is his company!

  Deferit, Inc.

  Date: 09/23/2025

  Hello *****,
  
  Thank you for sharing this with us. We understand how important it is for your daughter and her family to have reliable support with their bills.
  
  We'd be happy to review her account and ensure everything is clear and on track. If she can reach out to us directly at **************************** our team will be ready to assist and provide any guidance she needs.
  
  We're here to help.