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Business Profile

Financial Technology

Deferit, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Technology.

Reviews

Customer Review Ratings

4.06

Average of 137 Customer Reviews

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Review Details

  • Danita H

    Date: 09/24/2025

    If I could give them zero stars I would. I believe they are a scam. Took my processing fee Sunday and it's still not paid. I uploaded my bill and they just keep sending messages that it's hard to read. I reached out to the customer service, sent emails and have not gotten a response. They say they respond within 24 hours but they don't. They need to be looked into as a scam

    Deferit, Inc.

    Date: 09/25/2025

    Hi ******,

    Thank you for your feedback.

    Upon review, we're pleased to confirm that your bill was successfully paid on 09/24/2025. Please find the payment receipt attached via email, including the confirmation number for your records.

    If you have any questions or need further assistance, don't hesitate to reach outwe're here to help.

  • Ann H

    Date: 09/18/2025

    If I. Could write this company? I want to give it to 0. My daughter uses app to help her. Make payments on her electric bill. Her husband has been at work for a month. So they fell behind on their bills. Should she use this company because they were supposed to help her make payments on it. Her bill was like $800. So they were pressed to take out 400 and the rest she was going to make payments, but they ended up taking all of her money out of the bank yesterday and here we are 930 at night, almost And no power on we have children.There's no contacremember I feel.This is a scam and they should be looked into for scaring people. If this company is legit, they should have a phone number to contact them in case something goes wrong but they do not. I wouldn't use this company, so here we AR possibly her bill was Pacific 11, the clock last night and here we are. Nine thirty m s p m and there is no electricity so don'today is his company!

    Deferit, Inc.

    Date: 09/23/2025

    Hello *****,

    Thank you for sharing this with us. We understand how important it is for your daughter and her family to have reliable support with their bills.

    We'd be happy to review her account and ensure everything is clear and on track. If she can reach out to us directly at **************************** our team will be ready to assist and provide any guidance she needs.

    We're here to help.

  • Adrian L

    Date: 09/17/2025

    Yes I love defeit helps me when I need it I started off a year ago with deferit they started off with 200 credit now Im up to 400 as long as you pay payment it will increase more . And give you 4 installment . And also help raise my credit

    Deferit, Inc.

    Date: 09/18/2025

    Hi ******,

    We're thrilled to hear that you found our services reliable; thanks so much for sharing your financial journey with us! At Deferit, we're committed to your flexible budgeting options while boosting your credit along the way.

    Whenever you need support, we've got you covered.

  • Claudette M

    Date: 09/12/2025

    They have helped me so much. Such a blessing to no I can depend on them in time of needs

    Deferit, Inc.

    Date: 09/15/2025

    Hi *********,

    We're thrilled to hear you found Deferit both helpful and reliable, especially during your time of needthanks so much for sharing your heartfelt experience with us!

    Whenever you need support, we're always here to help.

  • Ashley A

    Date: 09/10/2025

    Great experience, I was unaware of how long the process took but I contacted Deferit customer service and the quickly expedited the transaction. 10/10 would recommend plus it help build credit.

    Deferit, Inc.

    Date: 09/11/2025

    Hi ******,

    We understand how important setting proper expectations are, and we're glad to hear that on top of building your credit over time, our Customer Heroes show our commitment to supporting your concern(s) to your satisfaction.

    Your feedback means the world to us; thank you so much for sharing your Deferit experience! Anytime you need assistance, please don't hesitate to reach outwe're always here to help.

  • Stacy R

    Date: 09/07/2025

    Paid my tmobile bill! Took a little bit of time but it got done and I was able to contact them via fb messenger on a Sunday!!

    Deferit, Inc.

    Date: 09/10/2025

    Hi *****,

    We're glad to hear that your T-Mobile bill got paid on time, especially with the help of our Customer Heroes on Facebookthanks for sharing your Pay-in-4 experience with us!

    Whenever you need assistance, don't hesitate to reach outwe're always eager to help & enhance your Deferit experience.

  • Nataka Y

    Date: 09/06/2025

    I have not had an issue that has not been resolved. Yes it take some time for them to get back but with a growing business they do they best to respond within the time frame, if they are not able to get back right away. I can say they do fix the issue and everything is handled as agreed. I thank you so much for working with me and giving me the opportunity to move my payment date when its not available on the app. If I could use it for everything I would. Great company continue to thrive and grow your business.

    Deferit, Inc.

    Date: 09/08/2025

    Hello *******

    Thank you so much for your kind words and for taking the time to share your experience with us. Were thrilled to hear that our team has been able to support you and work through any issues together.

    Your patience and understanding mean a lot as we continue to grow, and feedback like yours reminds us why we do what we do. Were so glad to know that adjusting your payment date has helped, and well keep striving to make the app even better.

    We truly appreciate your support and are grateful to have you as part of the Deferit community!

  • Robert E

    Date: 08/28/2025

    Great customer service. The process is simple. Will keep using the product for as long as I need it. There is some cost on your end, but thats with everything. In the end Im saving money as a result.

    Deferit, Inc.

    Date: 09/01/2025

    Hi ******,

    We're thrilled to hear that you found our services reliablefrom our user-friendly processes to our Customer Heroes commitment to supporting you to your satisfaction! Your continued usage and understanding are genuinely valued.

    We're always here for you throughout your financial journey.

  • Makayla P

    Date: 08/22/2025

    I will give the Firm five stars. Ive currently been using them for five months. They save my life. Pay the **** ***** but I will say the last two months maybe because its been a high volume in customers they normally get back with you within 48 hours, but its been a little longer but bear with them. They are very helpful. ****** has been a very great employee representative. Thank you for all that you do. I know your job can be hectic, but this app has genuinely saved me

    Deferit, Inc.

    Date: 08/25/2025

    Hi Mikayla,

    Your feedback means the world to us; we sincerely appreciate your patience and understanding as we work on attending to our recent volume of support inquiries as prompt as we can. More importantly, we're thrilled to hear how Deferit has been reliable to you.

    Anytime you need assistance, please don't hesitate to reach outwe're committed to enhancing your bill-budgeting experience and supporting you throughout your financial journey!

  • Tiffany S

    Date: 08/18/2025

    Took forever to pay my ******* bill, that my service got shut off and had to pay it myself. Its been like pulling teeth trying to get a refund from them and their only method of contact is email, and they take forever to respond. Considering filing a dispute with my bank at this point.

    Deferit, Inc.

    Date: 08/20/2025

    Hi *******,

    Thank you for bringing this matter to our attention; we truly appreciate the opportunity to address your concerns.

    While email is our primary channel for resolving customer issues and are dedicated to timely responses, your feedback is invaluable to us, and were dedicated to continually improving the support experience.

    After reviewing your recent communication with us via ********, were pleased to confirm that your bill has been successfully cancelled and a full refund has been issued back to your account. While refunds are processed immediately on our end, the timeframe for the funds to appear can vary depending on your bank, and we appreciate your patience as it clears.

    Should you need any further assistance, please don't hesitate to reach outour Customer Heroes remain committed to ensuring your experience with us is as smooth as possible.

Deferit, Inc. is NOT a BBB Accredited Business.

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