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Business Profile

Financial Technology

Deferit, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Technology.

Reviews

Customer Review Ratings

4.12

Average of 123 Customer Reviews

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Review Details

  • Krissey C

    Date: 07/23/2025

    knowingly took my $14.99 membership knowing that my state was not on the service. I have asked for a refund no answer. I would not use this company.

    Deferit, Inc.

    Date: 07/25/2025

    Hi Krissey,

    Thank you for bringing this to our attention; we appreciate the opportunity to make things right.

    Weve since responded to your email confirming that your $14.99-membership fee has been fully refunded. That message also includes a detailed overview of the benefits included in our subscription for your future reference.

    While our Pay-in-4 feature is not currently supported in *******, we strive to be transparent about our service offerings and always aim to ensure our members receive meaningful value. Our other features, namely **** Savings, Credit Builder, and Credit Reporting, remain fully available in your area and are likewise designed to support your financial goals.

    We sincerely apologize for any confusion and truly appreciate your patience and understanding. If you have any other questions or need further assistance, please dont hesitate to reply directly to our emailwere always here to help.

  • Corey D

    Date: 07/15/2025

    absolutely horrendous processing times. bills being paid and utilities being turned off because it takes them hours and days to process a bill that could be paid within seconds online. using this app in a hunch but it just exacerbates the stress. charging customers for terrible service and absolutely NO genuine customer support.

    Deferit, Inc.

    Date: 07/16/2025

    Hi *****,

    Thank you for taking the time to share your experiencewere truly sorry to hear that things have been stressful, and we understand how frustrating it must be to deal with delays when youre trying to keep your bills up to date.

    Weve sent you a detailed email to go over what happened with your bill, why the processing took longer than expected, and what steps weve taken to resolve it.

    We want to make sure you feel supported and heard, not just now but moving forward as well. If theres anything else you need, or if somethings still unclear, please feel free to reply directly to that messagewere here and ready to help however we can.

    Thanks again for reaching out, *******. We truly value your feedback and the opportunity to make this right.

  • Janet R

    Date: 07/03/2025

    This company is perfection all around. The website is easy to use and the customer service is top notch. If I leave a message, it has always been answered within hours or the next day. This has saved me so many times before. I will gladly pay the $14.99 monthly fee for the outstanding service they provide me. ***** on such a great company.

  • Santana M

    Date: 06/27/2025

    They helped me so much, without them I would have fallin behind on so many bills.

  • Candace B

    Date: 06/16/2025

    They did not pay my bill and are still charging me for it. And have yet to respond to any of my emails.

    Deferit, Inc.

    Date: 06/18/2025

    Hi *******,

    Thank you for bringing your concern to our attention; we genuinely appreciate the chance to make things right.

    Weve followed up with a detailed email addressing your concern, including a full explanation and resolution regarding your bill and charges.

    If theres anything more we can clarify or assist with, please dont hesitate to reply directly to that messagewere here to help every step of the way.

  • Johnny G

    Date: 06/10/2025

    Very helpful. Will recommend to others. Definitely, this service is a godsend

    Deferit, Inc.

    Date: 06/11/2025

    Hi ******,

    We're so glad to hear Deferit has been ultimately helpful to youthank you so much for the heartfelt shoutout!

    Whenever you need assistance, we're always here to support you throughout your financial journey!

  • Nicholas B

    Date: 05/26/2025

    Ive used this service for a bit now and it has always been simple to split any bill. I did have an issue recently in which I had to contact customer service. My issue was handled promptly and with a positive resolution. Company and app are A+ in my book, a growing rarity it seems these days. Keep up the great work Deferit!

    Deferit, Inc.

    Date: 05/27/2025

    Hi ********,

    We're so glad to hear that you find our Pay-in-4 helpful; thanks so much for sharing your seamless experience with us!

    Your feedback means the world to us. Anytime you ever need assistance, please don't hesitate to reach outour Customer Heroes are always committed to supporting you throughout your financial journey!

  • Keith M

    Date: 05/18/2025

    Ive canceled my monthly service yet you are still trying to charge my cc for monthly charge!! And no response from you via email on cancellation or anything and I paid you off on any bills that I owe

    Deferit, Inc.

    Date: 05/21/2025

    Hi *****,

    Thank you for bringing your concern to our attention; we appreciate the opportunity to make things right.

    Weve sent you a detailed email outlining the full resolution, addressing your concerns.

    If theres anything else we can do to assist or clarify, please dont hesitate to reply directly to our emailwere eager to support you however we can.

  • Angela M

    Date: 05/16/2025

    They are so awesome to work with seriously not just one associate but I've dealt with a few and they were all great.

    Deferit, Inc.

    Date: 05/19/2025

    Hi ******,

    Your feedback means so much to us; thank you so much for sharing your experience! At Deferit, our Customer Heroes are committed to addressing your concerns to your satisfaction.

    If you ever need anything, please don't hesitate to reach outwe're always eager to support you.

  • Margaret B

    Date: 05/11/2025

    Deferit is a lifesaver, and the customer service is phenomenal.

    Deferit, Inc.

    Date: 05/13/2025

    Hi ********,

    Thank you so much for sharing your Deferit experience with us! We're so glad to hear how you find our services reliable, especially when you need it most.

    Anytime you need assistance, our Customer Heroes are always committed to supporting you to your satisfaction.

Deferit, Inc. is NOT a BBB Accredited Business.

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