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Average of 150 Customer Reviews
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Review fromMark E
Date: 11/21/2025
5 starsThis company is absolutely wonderful, they go above and beyond to help their customers out and customer is satisfied with their help! I had a concern about my credit report,I chatted with *** prob no later than 4pm on a Thursday afternoon,he was also wonderful with all his help and knowledge, about my concerns,he told me he was putting in a "ticket" to one of their customers Heros and they would be in touch with me within 24 ****** 6:30pm same night I was pleasantly suprised at how quick i had gotten an email back from *****,explaining in detail what would or would not affect my credit score,we emailed back to one another about 2-3 x's more each with questions/concerns and she went beyond to make sure my concerns were eased and if I needed anything else please don't hesitate to get in touch with someone there! I haven't had a great company experience like I did today with both *** and *****,in a very long time!! Anymore you gotta BOT answering ya and not doing g anything to help! I'll recommend these guys to ALL my friends and family!!! Thanks again guys!!
Deferit, Inc.
Date: 11/24/2025
Hi ****,
We understand how important it is to be on top of your credit score; we're glad that Customer Heroes like *** and ***** are able to ensure you're fully supported with your concernsthank you so much for sharing your experience with us!
Your support means the world to us. Anytime you need assistance, we're always here to help.Review fromChi D
Date: 11/18/2025
5 starsThis company is a lifesaver. I have dealt with this company for a few months now, and it has helped me in so many ways when I didn't have full payment, and I also came across a representative by the name of ***** that helped me out a lot during a time that I was having due to the shutdown, she was very understanding very caring And I will continue to use this company as long as it's around ??Deferit, Inc.
Date: 11/20/2025
Hi Chi,
We're glad to hear Deferit has been reliable and helpful over the past months (and counting)thank you so much for sharing your flexible budgeting experience with us! Your feedback means a lot to us.
Whenever you need support, our Customer Heroes like ***** are always happy to assist.Review fromAlma R
Date: 11/13/2025
5 starsMy last representative *** at deferit had the most Excellent customer service I experienced in a long time thanks for everythingDeferit, Inc.
Date: 11/17/2025
Hi ****,
We're thrilled to hear that Customer Heroes like *** was able to showcase our commitment to supporting you whenever you need helpthanks so much for sharing your Deferit experience with us!
Anytime you need assistance, don't hesitate to reach outwe've got you covered.Review fromTamika M
Date: 11/13/2025
5 starsDefinitely helpful in the time of need. As well as my issues customer service quickly resolved them. ******** customer!Deferit, Inc.
Date: 11/14/2025
Hi ******,
We're thrilled Deferit has been helpful, especially when you needed it mostthanks so much for sharing your experience with us!
Whenever you need support, our Customer Heroes are always here to help.Review fromTaqwa S
Date: 11/12/2025
1 starDefer it is scamming its customers by making you pay for a subscription without telling you how theyre able to help. A bill thats 250 needs to be paid, but first you need to subscribe. Okay, pay the 15 dollars only to tell me that they are only going to pay 150. That doesnt help at all! In addition to that, they also want to hold an additional 40 bucks until after the first payment and of course, the first payment of the four payments. Obviously one is using the service to save money, why would you do such a thing. This business practice is rather predatory and taking advantage of peoples situation to benefit. You should be upfront as to what you can help with at least before charging someone a subscription fee and only to tell them through your robot terrible customer service no refunds. This company practices needs to be looked into for taking advantage of the consumer in this regard. Horrible!Deferit, Inc.
Date: 11/13/2025
Hi Taqwa,
Thank you for your feedback. We understand how important transparency is and appreciate the opportunity to clarify how our subscription, account limits, and refundable deposit work for new members.
New members are typically approved for a starting limit between $100$400, this is based on the information provided at signup. This initial limit helps ensure a smooth start, and it may increase over time as you build positive payment history.
The $39.99-refundable deposit applies only to the first few bills (up to three) and is automatically returned once the final installment for each bill is completed.
Our subscription also includes access to Bill **** Bill ************ and credit buildingall designed to support your financial well-being.
You can learn more about our program here: ********************************************************************************************************
Lastly, weve followed up via email confirming the successful processing of your membership cancellation and refund.
We appreciate your patience and understanding throughout the process. If you have any further questions or concerns, please dont hesitate to reach out directlywere here to help.Review fromMaurice B
Date: 10/23/2025
4 starsI have had no issues with a bill being paid online, it does take approximately 2-3 hours for the bill to process but I had received confirmation about the bills from the merchant about it successfully being paid. Definitely a life saver. The credit portion works as well and reflect on my credit report. Im just waiting for my rent payment to post been a few days and a higher limit. If the rent (check ) post soon I say they rock. Definitely need a phone number especially with certain concerns.Deferit, Inc.
Date: 10/23/2025
Hi *******,
We're thrilled you found our service reliable. At Deferit, we're committed to paying your bills on time while helping with your credit score along the way.
While we believe that emailing is the most effective way to resolve customer concerns at this time, rest assured that we hear you and value your feedback as we strive to enhance user experience.
Whenever you have questions or concerns, don't hesitate to reach out anytimeour Customer Heroes are always eager to help!Review fromTrelessha M
Date: 10/22/2025
5 starsI have been utilizing this service for years now, and I have been very satisfied with how handy it has been to be of assistance for me. I definitely recommend. The only thing I would say is I hope they can bring back their referral program because I even refer to leasing offices at *********** have stayed at to partner with Deferit as well and to get some sort of credit or referral for anyone that signs up would be very helpfulDeferit, Inc.
Date: 10/23/2025
Hi Trelessha,
We're thrilled youve found our service reliable for years nowthank you so much for sharing your Deferit experience with us! We're also glad to hear how much you enjoyed our referral program; your support truly means a lot to us.
While the referral program is no longer active at this time, feedback like yours reminds us how valuable it was for our community. Rest assured; were always exploring other exciting features in the future!
Thanks again for being such a loyal member of the Deferit familyits customers like you who make what we do worthwhile.Review fromEricka E
Date: 10/15/2025
1 starIf I could give them zero stars, I would. I signed up for their services, paid their fee and made a payment to them for $50. Three weeks later the bill that they said that they were going to pay for $200 not only is still not paid, but they are still taking money out of my account even though Ive contacted them repetitively through their chat because by the way, thats the only way to contact them and their chat says that someone will email you when they get a chance the only thing they email me is telling me that theyve paid it. *** requested a refund and today I was charged again! Ive already had to go and pay my bill at this point so now Im just paying them and my bill. Absolutely horrible business do not use them.Deferit, Inc.
Date: 10/16/2025
Hi ******,
Thank you for bringing your concern to our attention. We understand how important it is for your payment to be reflected accurately. As mentioned in our email correspondence, weve provided you with the payment confirmation number 027860012510132 and a copy of the payment receipt for your records.
Please share these details directly with your ****** so they can locate and apply the funds to your account. Once this has been done, please feel free to let us know directlywe're committed to supporting you every step of the way.
We appreciate your patience and the opportunity to ensure this is resolved properly.Review fromMaria F B
Date: 10/13/2025
5 starsDeferit gives to clients a unique service, there no company that supports people to pay bills like Deferit, they give a one of a kind service and help clients to deal with expensive bills through a more affordable way of payment plan.They very serious and effective and help you even extending your payment schedule. How a good service and great customer service. Love ******************** definitely!Deferit, Inc.
Date: 10/14/2025
Hi *****,
We're thrilled you found our services helpful. At Deferit, we're committed to your flexible budgeting options and dedicated to assisting you whenever you need support.
Anytime you need help, our Customer Heroes are always here to assist.Review fromKeiva R
Date: 10/10/2025
5 starsDeferit is awesome!! Its the best way I have paid bills and on time. The customer service is wonderful and respond in a timely manner. Thank you guys for everything. Keep up the GREAT WORK!!!Deferit, Inc.
Date: 10/13/2025
Hi *****,
Thank you so much for sharing your worry-free bill payment experience with Deferit!
Anytime you need support, our Customer Hereos are always here to help.
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