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Business Profile

Financial Technology

Deferit, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Technology.

Reviews

Customer Review Ratings

4.06

Average of 137 Customer Reviews

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Review Details

  • Petetria L

    Date: 08/13/2025

    no issues w/ deferit. they helped me pay my phone bill then helped me w/ hardship when i faced health issues and was unable to work. i will stay using deferit

    Deferit, Inc.

    Date: 08/14/2025

    Hi Petetria,

    We're not only thrilled that our services had paid your phone bill, but also glad that our Customer Heroes are able to assist you with a flexible option through a tough timethank you for sharing your Deferit experience with us!

    Anytime you need support, we're always here to help.

  • Genine G

    Date: 08/13/2025

    This company takes your money, accepts your bill and then notifies you later that it isn't a company they work with. Really?? *************** isn't an acceptable bill? And it is prefilled in your drop down list, but you can't pay them? Liars and scammers.

    Deferit, Inc.

    Date: 08/14/2025

    Hi ******,

    Were sorry to hear about your experience and appreciate the chance to clarify. We previously supported *************** bill payments; however, due to recent changes from the ******, we can no longer process them online. *************** now requires logging in with sensitive account credentials, which we are prohibited from requesting or storing to protect user privacy. In addition, they do not accept check payments, leaving us without a secure way to complete these transactions. We do, however, still support Spectrum Cable.

    We understand this may have caused confusion, and we sincerely apologize for any inconvenience. Weve since replied directly to your email to discuss your options and how you'd wish to proceed.

    Your feedback is valuable, as it helps us improve transparency and enhance the Deferit experience. If you have any other questions or need further assistance, please don't hesitate to let us knowwere eager to support you every step of the way.

  • Sonya W

    Date: 08/12/2025

    Deferit took the deposit never sent the check for the bill which in return put me even more behind than I already was, they are definitely scamming people and not a real company ! I want my money back !

    Deferit, Inc.

    Date: 08/13/2025

    Hi *****,

    Thank you for bringing this to our attention; we appreciate the chance to address your concerns directly.

    Weve since responded to your email and provided full details via ******** Messenger, including documentation confirming that your bill was successfully paid. Weve also shared details to ensure your account reflects this payment accurately.

    We appreciate your patience while we worked through this and remain committed to making sure everything is resolved to your satisfaction. If you have any further questions or need additional assistance, please don't hesitate to reply directly to our emailwe're happy to help.

  • Kylie M

    Date: 08/01/2025

    Very Good Services , The Pay In 4 Is Very Easy & Gets Paid Within A Couple Hours , Also If Hardships Come Around Its Very Easy To Email Them And Explain Yourself And They Will Try To Work With You As Much As Possible , I Love Using The App Just To Split My Bill Because It Goes Towards My Credit In A Positive Way , Therefore I Will Use It As Long As I Can & I Will Always Refer People To Use It As Well

    Deferit, Inc.

    Date: 08/04/2025

    Hi Kylie,

    Thank you so much for sharing your seamless experience with us. At Deferit, we're committed to your worry-free bill payments and flexible budgeting options via our Pay-in-4 featureall while boosting your credit along the way with every on-time and early payment!

    Anytime you need assistance, our Customer Heroes are always eager to help.

  • Krissey C

    Date: 07/23/2025

    knowingly took my $14.99 membership knowing that my state was not on the service. I have asked for a refund no answer. I would not use this company.

    Deferit, Inc.

    Date: 07/25/2025

    Hi Krissey,

    Thank you for bringing this to our attention; we appreciate the opportunity to make things right.

    Weve since responded to your email confirming that your $14.99-membership fee has been fully refunded. That message also includes a detailed overview of the benefits included in our subscription for your future reference.

    While our Pay-in-4 feature is not currently supported in *******, we strive to be transparent about our service offerings and always aim to ensure our members receive meaningful value. Our other features, namely **** Savings, Credit Builder, and Credit Reporting, remain fully available in your area and are likewise designed to support your financial goals.

    We sincerely apologize for any confusion and truly appreciate your patience and understanding. If you have any other questions or need further assistance, please dont hesitate to reply directly to our emailwere always here to help.

  • Corey D

    Date: 07/15/2025

    absolutely horrendous processing times. bills being paid and utilities being turned off because it takes them hours and days to process a bill that could be paid within seconds online. using this app in a hunch but it just exacerbates the stress. charging customers for terrible service and absolutely NO genuine customer support.

    Deferit, Inc.

    Date: 07/16/2025

    Hi *****,

    Thank you for taking the time to share your experiencewere truly sorry to hear that things have been stressful, and we understand how frustrating it must be to deal with delays when youre trying to keep your bills up to date.

    Weve sent you a detailed email to go over what happened with your bill, why the processing took longer than expected, and what steps weve taken to resolve it.

    We want to make sure you feel supported and heard, not just now but moving forward as well. If theres anything else you need, or if somethings still unclear, please feel free to reply directly to that messagewere here and ready to help however we can.

    Thanks again for reaching out, *******. We truly value your feedback and the opportunity to make this right.

  • Janet R

    Date: 07/03/2025

    This company is perfection all around. The website is easy to use and the customer service is top notch. If I leave a message, it has always been answered within hours or the next day. This has saved me so many times before. I will gladly pay the $14.99 monthly fee for the outstanding service they provide me. ***** on such a great company.

  • Santana M

    Date: 06/27/2025

    They helped me so much, without them I would have fallin behind on so many bills.

  • Candace B

    Date: 06/16/2025

    They did not pay my bill and are still charging me for it. And have yet to respond to any of my emails.

    Deferit, Inc.

    Date: 06/18/2025

    Hi *******,

    Thank you for bringing your concern to our attention; we genuinely appreciate the chance to make things right.

    Weve followed up with a detailed email addressing your concern, including a full explanation and resolution regarding your bill and charges.

    If theres anything more we can clarify or assist with, please dont hesitate to reply directly to that messagewere here to help every step of the way.

  • Johnny G

    Date: 06/10/2025

    Very helpful. Will recommend to others. Definitely, this service is a godsend

    Deferit, Inc.

    Date: 06/11/2025

    Hi ******,

    We're so glad to hear Deferit has been ultimately helpful to youthank you so much for the heartfelt shoutout!

    Whenever you need assistance, we're always here to support you throughout your financial journey!

Deferit, Inc. is NOT a BBB Accredited Business.

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