Exercise Programs
ClassPass, Inc.Headquarters
About
Overview
BBB Accreditation & Rating
ClassPass, Inc. is NOT a BBB Accredited Business.
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About This Business
Years in Business: 12
Business Details
- Local BBB:
- BBB Serving Metropolitan New York
- BBB File Opened:
- 9/13/2014
- Business Started:
- 6/1/2013
- Business Incorporated:
- 8/2/2011
- Type of Entity:
- Corporation
- Business Management:
- Ms. Payal Kadakia, Founder and Executive Chairperson
- Ms. Mary Biggins, Co-Founder
- Mr. Fritz Lanman, CEO
- Mr. Tom Aveston, CFO
Additional Contact Information
- Principal Contacts
- Ms. Payal Kadakia, Founder and Executive Chairperson
- Ms. Mary Biggins, Co-Founder
- Mr. Fritz Lanman, CEO
Additional Information
- Business Categories
- Exercise Programs, Internet Services
Latest Reviews
Edgar E
"I am seeking a full refund for the monetary value of my forfeited, pre-paid membership credits that were illegally retained by ClassPass upon my cancellation, specifically the value of the subscription fee for the previous month (******).The Predatory Trap: ClassPass's policy creates a predatory trap: previously purchased and unused credits roll over to the next month, but ALL credits expire immediately upon membership cancellation." ... Read full review
Elisa E
"They paused my membership without my consent, then when I cancled, told me I couldn't access the credits I ****** PAID FOR unless I paid more money to re-up my membership. That's stealing." ... Read full review
Ashley R
"I generally am okay with this service but was blindsided (actually lied to) when I tried to cancel after the free trial. I wasn't sure if I was completely committed, but when I was offered $36 for three months instead of the regular $45/month I ended up keeping the membership." ... Read full review
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