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Business Profile

Exercise Programs

ClassPass, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Programs.

Visit Website(888) 493-5953Write a Review

About

Overview

Headquarters

ClassPass, Inc.

275 7th Ave, 11th Floor

New York, NY 10001-6708

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Find a Location

ClassPass, Inc. has 2 locations, listed below.

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    BBB Accreditation & Rating

    ClassPass, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    F

    Reasons for rating

    • Failure to respond to 4 complaint(s) filed against business
    • 15 complaint(s) filed against business that were not resolved
    More InformationHow are BBB ratings calculated?

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    About This Business

    Years in Business: 13

    Business Details

    Local BBB:
    BBB Serving Metropolitan New York
    BBB File Opened:
    9/13/2014
    Business Started:
    6/1/2013
    Business Incorporated:
    8/2/2011
    Type of Entity:
    Corporation
    Business Management:
    Ms. Payal Kadakia, Founder and Executive Chairperson
    Ms. Mary Biggins, Co-Founder
    Mr. Fritz Lanman, CEO
    Mr. Tom Aveston, CFO

    Additional Contact Information

    Principal Contacts
    Ms. Payal Kadakia, Founder and Executive Chairperson
    Ms. Mary Biggins, Co-Founder
    Mr. Fritz Lanman, CEO

    Additional Information

    Business Categories
    Exercise Programs, Internet Services

    Latest Reviews

    • Da S

      "Cancelled a trial within the given timeframe. Confirmed via email that the cancellation was successful on September 4th." ... Read full review

    • klavdia g

      "Greed Over Customer Health : REMOVEDhas the most rigid, anti-consumer policies I have ever encountered.The Situation: I broke my toe, couldn't work out for 6 weeks, and accumulated 150 credits on my $199/month plan." ... Read full review

    • Bri G

      "I have contacted ClassPass multiple times to get my account permanently deleted. The support chat process is not great." ... Read full review

    View all Reviews

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