Reviews
Customer Review Ratings
Average of 63 Customer Reviews
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Review fromPeter H
Date: 03/29/2024
5 starsThe ordering was quick, and the package came quick, real easy to work with, I plan on ordering from them again!Review fromKirk P
Date: 03/29/2024
5 starsGreat price, timely delivery. I would definitely use wellbots again.Review fromJay S
Date: 01/30/2024
1 starI been trying to return a item that i never opened its sealed on box my wife bought for me on christmas and she buy the wrong item ...i have been reaching to return and conversation have beenn so slow that have pass 2 months almost and since beginning they want to charge restocking fee on something that never beenn opened...its selead on the box ....
Wellbots Inc.
Date: 02/27/2024
Hi ******,We apologize for the delay, we were closed during the holiday season. I am glad that we solved your issue. By the way, we did not charge any restocking fee for your return.Best,The Wellbots TeamReview fromBrian R
Date: 01/16/2024
1 starAccidentally ordered because I was already logged into my payment system. Tried to cancel twice through email. The first thing they do is instead of cancelling, they try to offer you a discount coupon. What modern-day website doesn't allow you to cancel from your own account page? Next thing I know the order is on the way. BTW look at their return policy 15% restocking fee for buyers' remorse! Total scam.Wellbots Inc.
Date: 02/27/2024
Hi *****,We are glad that we solved your issue. We did not charge you restocking fee as this was not qualified as buyer's remorse, you asked to cancel before it was shipped.Best,The Wellbots TeamReview fromDavid C
Date: 11/21/2023
5 starsmy first purchase for this company was more than I expected. fast shipping and great customer service very responsive no issues. I will be buying from them again and referring them to anyone.Wellbots Inc.
Date: 03/14/2024
Thank you for your positive feedback, it means the world to us!Best,The Wellbots TeamReview fromGreg E
Date: 10/03/2023
5 starsAmazing customer service! They helped me all the way through with my order, will definitely buy again!Wellbots Inc.
Date: 10/04/2023
Thank you for your kind words!Review fromJaclyn S
Date: 09/30/2023
5 stars**************** experience with ****** from Wellbots It is all about customer service for me. ****** from ********************** has been working with me hand-in-hand dealing with issues I am having with my control panel for my dolphin robot. He has gone above and beyond "the call of duty". So very much appreciative of everything he is doing to help resolve. Communication with ****** is the best. He answers my emails and my telephone calls. He follows through with exactly what he says he will do. THANKYOU ****** for everything!!Wellbots Inc.
Date: 10/05/2023
Thank you for your kind words, ******! it was a pleasure helping you out!Review fromDennis K. G
Date: 09/29/2023
5 starsI have ordered items from Wellbots numerous times and everything is always delivered exactly what I ordered and in a timely manner and can track progress of shipping. They have the best prices on the internet. Will definitely keep buying from them.Wellbots Inc.
Date: 10/05/2023
Hi ******,Thank you so much for your kind words. They mean the world to ******************** Wellbots TeamReview fromJim L
Date: 08/28/2023
1 starSeveral minutes after placing my order, I asked via Live Chat to change the chosen color of the item I ordered, and I only got a response many hours later. They said they would make the change to order. The next day, I checked the order details to notice nothing changed, so I emailed to remind them. It took them 3 days to return an email in which they said the item was shipped and they couldn't make the change. However, I didn't receive a confirmation email and tracking number; the order still reads "Youll receive an email when your order is ready."Wellbots's service is full of lies. Their live chat window boasts of "typically reply within minutes." My experience is they typically ignore you, and occasionally they reply after half a day.Avoid Wellbots. Eventually, the meager discount you get from Wellbots comes at a huge emotional cost.Wellbots Inc.
Date: 09/21/2023
Hi ***,Thanks for the emails & call. We are glad you have properly received your product in the color you wanted.If you may please update your bad review, it would mean the world to ******************** Wellbots TeamWellbots Inc.
Date: 10/05/2023
Hi ***, Thanks for the emails & call. We are glad you have properly received your product in the color you wanted. If you may please update your bad review, it would mean the world to us. Thanks & best, The Wellbots TeamReview fromAnn S
Date: 08/04/2023
1 starThis company is a bunch of scam artist and hackers trying to steal your information and your money. I have never heard of this website before and Ive never been on it before yet. I got numerous texts and emails in the middle of the night last night saying I placed an order. There are no pending charges so far in any of my credit cards, but if anything shows up, be sure I will be filing a lawsuit and police reports for theft.Wellbots Inc.
Date: 09/21/2023
Dear ***,Could you please send us an email on ******************************** with your phone number? We will be happy to look into it for you. We work with Attentive for SMS and customers must enroll to receive our texts. If you did it by mistake, simply reply STOP to any text and you will be unsubscribed automatically, right away. We would be happy to do it for you if that helps.Thanks & best,The Wellbots TeamWellbots Inc.
Date: 10/05/2023
Dear ***, Could you please send us an email on ******************************** with your phone number? We will be happy to look into it for you. We work with Attentive for SMS and customers must enroll to receive our texts. If you did it by mistake, simply reply STOP to any text and you will be unsubscribed automatically, right away. We would be happy to do it for you if that helps. Thanks & best, The Wellbots Team
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