Reviews

Review Details

• Review fromDennis K. G

  Date: 09/29/2023

  I have ordered items from Wellbots numerous times and everything is always delivered exactly what I ordered and in a timely manner and can track progress of shipping. They have the best prices on the internet. Will definitely keep buying from them.
  

  Wellbots Inc.

  Date: 10/05/2023

  Hi ******,Thank you so much for your kind words. They mean the world to ******************** Wellbots Team

• Review fromJim L

  Date: 08/28/2023

  Several minutes after placing my order, I asked via Live Chat to change the chosen color of the item I ordered, and I only got a response many hours later. They said they would make the change to order. The next day, I checked the order details to notice nothing changed, so I emailed to remind them. It took them 3 days to return an email in which they said the item was shipped and they couldn't make the change. However, I didn't receive a confirmation email and tracking number; the order still reads "Youll receive an email when your order is ready."Wellbots's service is full of lies. Their live chat window boasts of "typically reply within minutes." My experience is they typically ignore you, and occasionally they reply after half a day.Avoid Wellbots. Eventually, the meager discount you get from Wellbots comes at a huge emotional cost.
  

  Wellbots Inc.

  Date: 09/21/2023

  Hi ***,Thanks for the emails & call. We are glad you have properly received your product in the color you wanted.If you may please update your bad review, it would mean the world to ******************** Wellbots Team
  

  Wellbots Inc.

  Date: 10/05/2023

  Hi ***, Thanks for the emails & call. We are glad you have properly received your product in the color you wanted. If you may please update your bad review, it would mean the world to us. Thanks & best, The Wellbots Team

• Review fromAnn S

  Date: 08/04/2023

  This company is a bunch of scam artist and hackers trying to steal your information and your money. I have never heard of this website before and Ive never been on it before yet. I got numerous texts and emails in the middle of the night last night saying I placed an order. There are no pending charges so far in any of my credit cards, but if anything shows up, be sure I will be filing a lawsuit and police reports for theft.
  

  Wellbots Inc.

  Date: 09/21/2023

  Dear ***,Could you please send us an email on ******************************** with your phone number? We will be happy to look into it for you. We work with Attentive for SMS and customers must enroll to receive our texts. If you did it by mistake, simply reply STOP to any text and you will be unsubscribed automatically, right away. We would be happy to do it for you if that helps.Thanks & best,The Wellbots Team
  

  Wellbots Inc.

  Date: 10/05/2023

  Dear ***, Could you please send us an email on ******************************** with your phone number? We will be happy to look into it for you. We work with Attentive for SMS and customers must enroll to receive our texts. If you did it by mistake, simply reply STOP to any text and you will be unsubscribed automatically, right away. We would be happy to do it for you if that helps. Thanks & best, The Wellbots Team

• Review fromAaron S

  Date: 06/18/2023

  I ordered from this company a month ago and accidentally got the wrong part. I have been trying to return the part for over a month and all I continue to get is the runaround. I have called and emailed them multiple times and can't get anyone to actually help me with return. They do not care about their customers in the slightest. Just another company out there taking consumers money and running.
  

  Wellbots Inc.

  Date: 10/11/2023

  Dear ******************,We deeply apologize for the inconvenience. We can see that our Support Team had sent the return label to your email address twice with the return address and all the necessary information. This happened once on June 1 and another follow up was sent to you on June 20 as well, but your product was never returned to us. We would be happy to earn your trust again.Best regards,The Wellbots Team

• Review fromAimee W

  Date: 01/03/2023

  I placed an order for an incorrect item by mistake. (The order came in 2 sizes and I ordered the wrong size). I emailed them well within 42 hours to cancel the order and inform them that I made a mistake. I received no response at all for days. Then suddenly I was emailed saying the order shipped and if I wanted to return it because of buyers remorse then I would have to pay all shipping fees. Ridiculous because I asked for it to not be shipped in the first place. This is tantamount to scamming.
  

  Wellbots Inc.

  Date: 10/05/2023

  Dear *****, We are sorry to hear you were disappointed with your experience. We would be happy to offer you a discount on your next purchase if we are able to earn your trust back. We are glad you were able to get your product. Thanks & best, The Wellbots Team