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About

About This Business

Merchant Industry, LLC provides credit card processing services to businesses. 

BBB Accredited Since: 5/5/2015

Years in Business: 19

Business Details

BBB File Opened:
3/2/2009
Business Started:
11/5/2007
Business Incorporated:
11/19/2007
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Swipe4Free
Merchant Industry, LLC

Additional Contact Information

Fax numbers
Other Fax: (800) 597-7176
Additional Phone Numbers
Other Phone: (866) 811-1005
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Additional Websites
swipe4free.com/

Latest Reviews

  • Alanna S

    "Suede merchant services does not care about its customers or the people they work with. They do not give proper notifications, they claim to send emails and give you limited time to respond and if you dont respond your account is closed without notice." ... Read full review

  • Ming Z

    "Merchant Industry's HR is a wage theft, she refuse to pay employee and after employee asked her to pay back the missing wage, she replied email to employee that "she is back." ... Read full review

  • Irvin Clayton H

    "These guys are very terrible and unethical. I have been charged an additional $700 worth of fees within a 2 month process and i have a $60 monthly agreement with them for insufficient funds in my account and when i sent them proof of my bank statements i was not reimbursed for the additional charges." ... Read full review

View all Reviews

Frequently asked questions about Suede

  • Is Suede BBB Accredited?

    Yes, Suede has been a BBB Accredited Business since May 5, 2015.

  • What is the BBB rating of Suede?

    Suede has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Suede have on BBB?

    Suede has 15 complaints filed with BBB in the last 3 years, 1 of them in the last 12 months.

  • How many customer reviews does Suede have on BBB?

    Suede has 6 customer reviews on BBB.

  • How do I file a complaint against Suede?

    You can file a complaint against Suede on BBB.

  • Where is Suede located?

    Suede is located at 2 Jericho Plz Ste 304, Jericho, NY 11753-1681.

  • What does Suede do?

    The BBB Business Profile for Suede describes the business as follows: Merchant Industry, LLC provides credit card processing services to businesses. Business category: Payment Processing Services.

  • How long has Suede been in business?

    Suede has been in business for 19 years, since 2007.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.