Reviews

Review Details

• Review fromDwight B

  Date: 09/25/2025

  1 star
  They are the worst service. Courier called me and said he couldn't find the address which every other delivery service ever used had no problems finding. An hour later I received notice that the package was delivered but it was not. He took a picture of the package but without showing the background to hide the fact that it was not delivered. I contacted gofo express and they said they would investigate. I have not heard back. They are a bunch of thieves and liars. People count on delivery services to deliver their goods. This is a slap in the face. 100% totally awful.

• Review fromJason J

  Date: 09/24/2025

  1 star
  This company is very unprofessional and need to be removed. I ordered an online item and this company unfortunately were the delivering party. I requested to have my package placed in my lock box which was built-in for packages or placed package in front of apartment building. We also have noticed placed to where packages should be placed. They totally disregard that and just left the package on the floor. I tried to reach out to resolve this issue but no one answers their phone line. They're not even trying to resolve the issue. They are the worst delivery service and I will continue to spread that message.

• Review fromGidget S

  Date: 09/22/2025

  1 star
  **** DELIVERY COMPANY ARE STEALING PACKAGES!!!!!!!!DELIVERY DRIVERS ARE STEALING CUSTOMERS PACKAGES! THEY SCAN IT SIT IT AT YOUR DOORSTEP TAKE A PICTURE THEN TAKE THE PACKAGE BACK WITH THEM! THIS FCKN SHT RIDICULOUS THE COMPANY NEEDS TO BE SHUT TF DOWN TODAY FOREVER!!!!!

• Review fromKimille J

  Date: 09/22/2025

  1 star
  THIS BUSINESS IS HORRIBLE! IT NEEDS TO GET SHUT DOWN. My package was supposed to arrive 4-5 days ago and it keeps getting redelivered to the facility; its been shipped back to the facility 3 times. Every time I call they say they left a note for the driver to call when they arrived. No calls are received.

• Review fromStephanie V

  Date: 09/19/2025

  1 star
  Imagine purchasing collectable figurines for your children, only to have each and every package stolen. Contacted GOFO and they are THE WORST! No accountability. Do not wish to help figure out why packages are suddenly missing once it reaches the ***** LOCAL WAREHOUSE. OVERNIGHT SHIFT is stealing packages. They do nothing to rectify the situation. Just simply push it to the shipper when it's lost in their warehouse. You ask them to have someone search the warehouse to ensure packages aren't misplaced or left behind, they do not help in anyway. They allow their drivers to steal your stuff and do nothing about it. This company needs to be shut down and not allowed to practice any delivery services under any entity ever again.

• Review fromJasmyn T

  Date: 09/17/2025

  1 star
  Says it was delivered was no where to be found proof of delivery is just a white background with the times and days of when it was shipped and delivered but no pictures and no way to find your package when not if but when they mess up if I couldve chosen my carrier nerve wouldve been them.

• Review fromThomas A

  Date: 09/17/2025

  1 star
  They delivered to my post office on a Sunday, when it was closed and supposedly left the package in the common area without dropping it off to anyone. I contacted them and after dismissing my claim this is my ******** be honest I think you deliverer took it. What sense does it make to deliver to a post office on a Sunday when its closed and just leave it in the lobby without handing it to a clerk. I don't think anybody else took it because its known the post office has cameras and its a federal offense to take someone else's mail. I don't trust **** delivering my mail and its a shame that temu uses you to deliver. That package was supposed to be delivered weeks ago. The original delivery day it was scheduled to be delivered to the same address and was during a weekday and i was told you couldn't deliver because you don't deliver to post offices although I've had packages delivered there in the past. They've always dropped it off at the front desk. This same package that was refused to be delivered during a week day, now is supposedly being delivered while the office was closed. Its something suspicious about that. I think the people at **** are unprofessional and unethical. I think your deliverer took it and if it hadn't taken you so long to get back to me I would have filed a police report and had **** conduct an investigation by reviewing the cameras. I called customer service a day after it was said to be delivered and the representative said someone would reach out by email, but never did. I am finally hearing from you after I reached out again and was able to speak with an automated system. Once again, my package should never have been just left at the post office when it was closed. It should have been taken back and attempted again the next day during business hours. That would have been the professional and ethical way of doing things. I don't trust ****. I think you have a bunch of thieves working for you and one of these days you all will be exposed.

• Review fromCar S

  Date: 09/15/2025

  1 star
  This delivery service is terrible absolutely terrible I pray that Temu stop using this service I was told that my package would come on a Sunday got an email at 3:30 I was up till 10:00 p.m. waiting on a package never received it I called and complained their customer service is terrible as well this is ridiculous

• Review fromLena H

  Date: 09/12/2025

  1 star
  Very unprofessional, stated they tried to deliver to an open building but states they didnt have the access code. Reached out to the driver twice no reply. Talked to a representative who states they will just return my packages. Very disappointing and frustrating. Please make sure before you order the company doesnt rely on Gofo Nofo.

• Review fromRobert S

  Date: 09/11/2025

  1 star
  Worst company ever. They have one job and didn't do it. Redelivery window of three days. Can't even have the package help to pick up.