Reviews

Review Details

• Review fromEmily M

  Date: 09/08/2025

  1 star
  Terrible. They rescheduled delivery for my package twice so far and said my office was closed at the time but we were not, with over an hour still remaining for the work day. Then I called their customer service team and the woman was of course no help by asking me questions about the work hours for my job and that wasnt the problem. The problem was their couriers are lazy and didnt even try to deliver and sent it back.

• Review fromKelly V

  Date: 09/08/2025

  1 star
  Horrible courier service Horrible courier service. Will give you the runaround when you call and every *** is trained to say "Please wait an additional 3 business days".I have never heard of a delivery company with a policy of "up to 3 business days" after the tracking says out for delivery. I have had packages delivered 2 weeks late, to the wrong address, or not at all despite claiming it was.They use Door Dash drivers instead of dedicated employees so you are really rolling the dice whether they may think your package is valuable, especially when they have 3 days to **** it over while "delivering".I will not buy from any seller using **** and I will advise everyone I know to do the same. Beyond disappointing and downright shady.

• Review fromErick G

  Date: 09/08/2025

  1 star
  I have called them multiple times and each time they tried to extend the days when I am telling them my package is out for delivery, why haven't I gotten it and why hasn't the computer been updated with the issue. Package has been out for delivery since Aug 30th and now it's Sept 8th. The last call was the on the 4th and they said "they have sent an email to the seller." They seller didn't get an email or at least didn't tell me they did. The seller and I are trying to figure it out what's is happening. I tried emailing **** and both replays were the same "do to a lack of track updates for an extended period. you may contact seller to request a refund." That is a clear sign of them not caring for helping anyone. Clearly my package was stole not lost and it seem like I'm not the only one. This company is a scam and do whatever they want without helping anyone. It's all empty word from them with no help what so ever. I wanted my package really bad but they just make you go in circle. How is this company still running? This has been the worst delivery company and the worst service I have every experience. Most other company have common knowledge and try to help or give you an understanding, even if it didn't work out. But this one take the cake of being a garbage company. This company need to shut down already.

• Review fromChris M

  Date: 09/07/2025

  1 star
  They delivered my or to the wrong apartment. Then they had nerve to send proof of delivery in pictures. Clearly the pictures sent were the wrong apartment. Will not be using this service again.

• Review fromLynetta W

  Date: 09/06/2025

  1 star
  Do not recommend this shady company, this is the first time me and my partner were assigned this delivery company. They have damaged one of our items in one package, i dont know how or why but my partner isnt able to fix it though mine seem to be ok. We have ordered from a company for game cartridges and we have waited since morning, by the time it arrived at 3:27 pm we have tested the product. One worked successfully while the other was damaged, *** never really trusted 3rd party delivery companies and this one really gave me a reason not to

• Review fromFlavio P.

  Date: 08/31/2025

  1 star
  Scammy courier with many negative reviews online already, Im just one more to add. Driver attempted to deliver an empty and ripped off envelope, in which I refused, he then proceeded to run back to his car (a white Tesla) and drive away while I was yelling to stop and trying to get my camera to work (I failed). Bought the item through **** and fully protected but this is a cautionary tale about that scammy companies come on all sizes and flavors, be safe out there

• Review fromWesley M

  Date: 08/06/2025

  1 star
  Avoid at all costs. I pledged for a product on *********** and the company used *****The delivery person gained access to my apartment complex and left my package on top of the mailboxes in the mail room. I checked the delivery status and was told it was delivered, with 3 pictures as "proof". My package was subsequently stolen and when I contacted GOFO Express they said it was delivered, they had photographic evidence, and I would have to contact my local police in an effort to recover my ********** was about 3 in the afternoon so there was likely someone at the front desk at the time. They left my package in the mailroom, unsecured, rather than going up one floor (via stairs or an elevator) and leaving it at my door.Luckily the company I purchased from is sending me a replacement, to a different address which will be safer. I am in the process of letting the merchant know about the couriers lazy incompetence.