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Business Profile

Watch Dealers

Jomashop.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.49

Average of 524 Customer Reviews

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Review Details

  • Nick S

    Date: 03/01/2024

    Ordered many items including luxury watches. All authentic at great price and fast shipping. My relative repairs watches for over 40 years and now works at Rolex, he checked my watches and confirmed that they are legit. Dont afraid to order them. I cant speak for other items though but sure they are good to go too.

  • Caelan W

    Date: 02/29/2024

    Extremely disappointed. Ordered a ******** Khaki that was described as brand new. Item was obviously not brand new and had been worn with obvious signs of wear on both strap and body, stickers misplaced, manual ripped/crumpled, etc. Found out returns arent accepted with signs of wear, even though it didnt come from me? Figured whatever, Ill still wear it. After one week of wear, the time started malfunctioning and stops at 8am, date doesnt update. Now I have to shell out for an expensive repair. ************** avoid at all costs.

  • Daniel N

    Date: 02/26/2024

    Jomashop was incredibly professional and communicated with me throughout the entire process of my purchase. My original order was back ordered and had no timetable as to when it would be in stock; ******** suggested an alternative option that was nearly identical to my original order. My new timepiece is absolutely stunning and I received it in a very timely manner. Thank you ********!

  • Dee F

    Date: 02/22/2024

    Great service, products as described, shipped promptly. I bought 2 watches and a pair of sunglasses in 3 separate transactions, everything was great

  • Jj M

    Date: 02/21/2024

    Horrible customer service. They use low prices to draw you in. And they do not care about the customer once they get your money. You've been warned, do not shop here at all. The refund policy is a joke and if you do not get the order (due to the shipping provider's error) they will not refund you.

  • Anand Gopal S

    Date: 02/21/2024

    worst experience i had, ordered a Seiko watch (Order #3H27964), got delivered, but the watch was not working, called customer service they asked me to follow the steps, after which they ask to send it back for full refund. After 3-4 weeks i received back the watch after repair, I was told that the watch has scar marks, liars, now I have a repaired watch at full price and the watch was for a gift, that occasion already passed, I am just sitting with the watch at home, never buy anything from that ****

  • Tito C

    Date: 02/20/2024

    Bought 3 seikos for a steal and all work great! Turnaround is too fast!

  • MOHAMOUD A

    Date: 02/17/2024

    I could not be happier with my results. ...Quick service & very trustworthy. ...

  • Cornell A

    Date: 02/16/2024

    I purchased a rolex watch based on the description of the watch and the watch coming with papers and and rolex service card dated 6/23 and papers dated ****. Sea Dweller Automatic Black Dial Men's Watch Item No. 16600BKSO-PREOWNED Write a review PRE-OWNED TRADE-IN ELIGIBLE Papers **** COMMENTS ************* Card: June 2023. Once I received the watch I received no papers nor the rolex service card. I was assured by 2 customer service agents that these things were included. Once i got the watch and called them they said they couldnt find those 2 items. The problem is they are still selling the watch with this information. I was offered a $200 refund back to my account as of 2/9/24 I still have not received the refund and i called customer service today 2/16/24

  • daniel b

    Date: 02/08/2024

    excellent service as usual, I have ordered several times from Jomashop and they have never let me down!

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