Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Watch Dealers

Jomashop.com

Reviews

Customer Review Ratings

3.49/5 stars

Average of 372 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCharles S.

    Date: 03/19/2024

    1 star
    Received a watch on Friday. On Sunday I found out it wasn't waterproof. Claimed to be 300 feet waterproof. Wasn't waterproof for 5 inches! Yes, I did my part, the s**** was put on tight, I found out the back bottom wasn't screwed out down by the factory up to specs. On one side air bubbles came out from the bottom.Contacted the store immediately on a Saturday! Up to today I can only reach the phone representative (for ordering, etc.). I can get no Manager, received no phone call back from them or an email. I was promised the aforementioned things, but I am still waiting! On Sunday I provided them with evidence, 9 pictures. Also, I opened a case for this watch with ******. I will definitely get my money back from them!
  • Review fromAlfie S

    Date: 03/19/2024

    5 stars
    Jomashop made my purchase super easy and enjoyable from across the country. I got top trade value for my watch and replaced it with what I always wanted, and at great price.
  • Review fromAli S

    Date: 03/15/2024

    5 stars
    Bought three amazing perfumes for the price one for valentines day. The items arrived as advertised and earlier than expected. They are my go to place for sun glasses, perfume, and watches. I can't believe they have one star reviews. Someone is trying to harm their reputation. I received ************** in original packaging. Very happy with the purchase.
  • Review fromSteven B

    Date: 03/15/2024

    1 star
    The notion Free Shipping is a dishonest statement by this business, once you return an item they deduct $13.29 and refund you partially, beware of this because they dont mention this in their return policy, the only thing they mention is The cost of shipping will be deducted from your total refund. they dont mention what this cost is and if something was shipped to you for free why would they deduct $13.29 attributing it to the cost of the return shipping label. They are not honest with customers to layout the return cost clearly in their return policy, basically Free Shipping is only Free as long as you dont return the item and havent found out yet but once you return and get charged $13.29 youll then realize it wasnt actually that Free to begin with they had hidden the shipping fee in the total price making it look like it was free!
  • Review fromAnthony V

    Date: 03/14/2024

    5 stars
    Great perfumer discounter. Thanks for great prices and good service.
  • Review fromJoseph J

    Date: 03/07/2024

    4 stars
    Love the products jomashop carries luxury items at affordable prices; I've had one order that was not to my liking by the mistake on jomashop part contacted them by email and they contacted me immediately and fix the problem received my refund and an apology but I've ordered multiple items all worked out well with no problems
  • Review fromShanna B

    Date: 03/05/2024

    5 stars
    Found a perfume that I had been looking for at an amazing price. Checked batch code when received and it was authentic. Amazing! Only issue I had was with shipping, but that is the fault of the carrier and not Jomashop.
  • Review fromLaura G

    Date: 03/05/2024

    1 star
    Not only did I get a fake perfume , trying to get someone on the phone or via email, or even chat is impossible. Stay away and save yourself the grief.
  • Review fromMark O

    Date: 03/05/2024

    1 star
    Terrible service and 2 weeks to get an item delivered from ** to *******, ** with standard shipping. Crazy!!!!
  • Review fromCharles R

    Date: 03/01/2024

    5 stars
    Great place to shop for you and those that are special to you!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.