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Business Profile

Warranty Plans

Consumer Priority Service, dba Cover Your Assets
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

3.13

Average of 70 Customer Reviews

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Review Details

  • Mary W

    Date: 07/02/2024

    They contacted us about extending a warranty on our fridge. When I looked up the receipt for that appliance, I found that the 5 yr. warranty we purchased from the store had expired a year ago. *** insisted we had renewed it with them for another year at that time. I have no record or credit card charge that would lead me to believe them. We decided we didn't need another policy and if we did, we wouldn't go with CYA.

  • Madeleine D

    Date: 06/05/2024

    We have paid for a warranty and the appliance broke down. Contacted CYA, first to open a claim they charged $150, then they couldn't find an appliance repair service and demanded we find one and pay for the service ourselves?! Nobody is responding or helping. This company is a scam.How can we get our money back and the money for the entire warranty?

  • Bonnie J

    Date: 05/09/2024

    Not impressed. When you pay for product replacement you should nor be treated as rudely as iveas from the beginning if this process. The immediate response I got from this company was unrealistic and rude. Probably will not buy a policy like this but surely never when this company Is the provider

  • Panos K

    Date: 04/04/2024

    Do not fall for this scam we pays 1500 to cover all our kitchen appliances and are still within warranty. Dishwasher stopped working and they charged us a 150$ deductible to get someone to come check it out. Repair company figured out it was a water pump that needed replacement and cya took 3 weeks to get back to them to know if they can get approval to do the job. After getting the repair company to hound cya they finally answered saying they will not cover cost of repair and will not replace the unit that the most they can do it give us 250$. Minus the deductible they pretty much cut us 100$ huge scam stay away!! Couldve saved our money and weeks of time and just got a new unit

  • Francesca H

    Date: 03/21/2024

    They was awesome a very easy process we will purchase again

  • Neil N

    Date: 03/18/2024

    ***************************** was exceptional. She handled my claim with ease and was very friendly and cooperative. It gave me faith in CPS, as I have had less favorable experiences with extended warranty companies in the past. If given the opportunity to purchase a CPS warranty in the future, I will absolutely do so.Sincerely,*****************************

  • Jennifer M

    Date: 03/15/2024

    Great customer service! ****** took care of my offer so I could order another dog vacuum no problem!

  • Andrew M

    Date: 03/13/2024

    This company stinks, save your money. 6 weeks, 3 service calls, no resolution to fix our dishwasher. They charge for a service call and they do not use authorized service companies. If you have better quality appliances, find another company. Not worth the aggravation, they will just wear you down. Gave 1 star, was the only way to post, not deserving of any stars, they stink!!

  • James S

    Date: 03/11/2024

    ****** was Outstanding in helping me with my needs today! Professional, Courteous and Personable! I couldn't ask for anything better!

  • Gavin M

    Date: 02/21/2024

    It was so hard to get warranty, system should be streamlined, was frustrated. But at least now I should be getting warranty

Consumer Priority Service, dba Cover Your Assets is BBB Accredited.

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