Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Warranty Plans

Consumer Priority Service, dba Cover Your Assets
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

3.13

Average of 70 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Jon B

    Date: 03/23/2023

    DO NOT USE THIS SCAM They are completely non responsive. Called everyday, but the only have 600-1500 EST M-Th hours. Emailed them the estimate 3 times, but was told they were not receiving it. It has been a month of my refrigerator leaking all over the floor.

  • Paula N

    Date: 03/20/2023

    Great customer service super quick and helpful. Good manera and easy to understand

  • Stan B

    Date: 03/17/2023

    ****** was chill as soon as he picked up the phone. Handled my situation extremely fast and offered me incentives as well! Take care of this man he deserves it. Even after he solved me issue; we chatted for a minutes. Just an overall nice soul. God bless this man!!Thanks for reading this review

  • Scott K

    Date: 03/15/2023

    ****** was outstanding and I truly appreciate the awesome customer service. Makes me very happy.

  • Yakov F

    Date: 03/09/2023

    ****** was very helpful answering questions gave me suggestions and explained how insurance works detail by detail. I really appreciate. Thanks a lot

  • Beth W

    Date: 02/13/2023

    The very worst warranty company I’ve ever experienced in my life. Had my oven under warranty in my refrigerator. After three weeks they finally sent a repairman out for the oven. He told us the parts come from New Zealand. It would be weeks. I called ****** *** ****** and they said next Overnight the part to me from California warehouse where they service USA customers. Unfortunately, the very next month our refrigerator and freezer went warm. They put the ticket in for the same service company to come out and service it. They hadn’t shown up for two weeks and finally when they did, they said they could not repair it. They said they would put a ticket in with the warranty company and the warranty company would be replacing the refrigerator. Call the warranty company again because I had not heard from them in over a week. They said they’re sending out another company. Turns out it’s the very same company. I experienced with the oven and with the refrigerator. No return phone call from them today as promised. No return phone call from ****** * **** *********s in ******* ****** ******** They are both **** companies, and you should avoid them at all costs.

  • Kirk P

    Date: 01/11/2023

    Don't walk...RUN away from this place. The most DECEPTIVE sales pitch. They won't tell you they have a VERY aggressive DEPRECIATED VALUE coverage. I had a horrible experience with my refrigerator. I was old they covered the original sales value...but when I made my claim, the value came back at 40% of the initial value AND the deductible for "inspection" was more than the value they gave me! Don't do you homework on this company - simply walk away and trust me and the other reviewers. They insured my dishwasher as well...and I found out after I cancelled my policy that it had a NEGATIVE value in their eyes when they insured it! Please don't give these crooks you money.

  • Anthony A

    Date: 01/09/2023

    When I had an issue with my warranty not covering items, ****** was immensely helpful, and went above and beyond to make sure I was fairly treated and taken care of!

  • Rosemarie (Rose) R

    Date: 11/30/2022

    ****** went ABOVE & BEYOND !!! Provided some of the best customer service I have ever received. What he did for me was totally unexpected and was certainly heart felt. There should be more people in the World like ******. KUDOS to you !!! KEEP UP THE AWESOME JOB !!!
    THANK YOU !! THANK YOU !! THANK YOU !!

  • Krystal P

    Date: 10/06/2022

    Negative **** stars!!! Do not do business with these people. I asked multiple times to cancel my warranty over the course of a month. After multiple emails and calls clearly asking for the cancellation, the representative argued with me and blamed me that I wasn't clear enough that I wanted the warranty canceled.

Consumer Priority Service, dba Cover Your Assets is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.